Problem with the Single Product Page

Hello! I have a problem with the ‘Single Product Page’, it doesn’t load like the internal product page. It has erros like the descripsion tab and also it doesn’t load the other photos of the product. Could you help me?

Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

Best Regards

I did the steps and the problem continues

Hello,

The issue is caused by your Permalink settings: https://gyazo.com/19892ba3e27c3119f77fc8834508b4a0

Try to set “Post name” and check again.

If you have any questions please feel free to contact us.

Best Regards

It didn’t work.

Hello,

Now your product URL is as it should be by default: http://yourdomainsapps.com/product/capitalisms-deadly-threat/

This is the default Woocommerce URL type. Our theme does not influence that or have any options to change.

Best Regards

Still have a problem

Hello,

This is the product sample: https://gyazo.com/573049bc7a313b20c8bd352878160b05

I check and everything works properly.

Please clarify what is wrong now.

Best Regards

My problem is with the Home Page. Specifically with the element from the wpbakery “Single product page by product ID”.

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Hello,

The home page cannot be a product page. The site would not work correctly.

1. Create a page

2. set it as the home page

3. Add all the information about the product to the home page.

Best Regards

“Single product page by Id” doesn’t work.

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Hello,

This element does not relate to our theme and the theme does not influence or can fix that. If you want to show the product, use the Product Grid element, and show the product by ID: https://xtemos.com/docs/woodmart/faq-guides/product-grid-carousel-element/

Best Regards

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