problem with this image:

This topic has 7 replies, 2 voices, and was last updated 11 months, 1 week ago by Elise Noromit.

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May 31, 2023 at 11:01 pm #471614

nidakdesign
Participant

HI.

I have a problem with this image:

https://vertimaq.com/image/jpg;base64,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

I need to solve ehis problem because i dont know where is this image. The theme not get show th image

help please

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June 1, 2023 at 1:20 am #471627

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

Could you kindly provide more details and steps to reproduce the problem? Your screen does not provide the information in English.

Best Regards

June 1, 2023 at 2:06 pm #471793

nidakdesign
Participant

Hello. Thanks for your quick response.

The problem I’m having is the following: The default theme loads that image and can’t find it.

When I do my analysis in Semrush, it warns me of this problem, that it does not find the image from that url, it is an image of the theme because I have not put it.

The image of the capture above that I gave you is precisely the error that Semrush tells me and the link to my previous question is the one with the image of the problem.

I need help me please

June 2, 2023 at 3:45 am #471989

Elise Noromit
Member

Hello,

Please provide the page URL and screen of the image you want to remove.

Best Regards

June 2, 2023 at 10:24 pm #472248

nidakdesign
Participant

Do you understand what I say?? Your theme that I bought with my money, in the url of the home vertimaq.com is directing an image that it cannot find and google is penalizing me for that. In the first message I sent him the url of the image. You are the creators of the theme who have to explain to me what that image is and why it does not load correctly because I have paid for a professional theme so that it works correctly. I don’t know if the url should be removed or modified, you should know that you are the creators. You can’t waste any more time.

fix it immediately

June 5, 2023 at 11:16 pm #472800

Elise Noromit
Member

Hello,

Please disable this options: https://monosnap.com/file/ZJ7wmTKaUasubynWQBTyxPImGRPqcA

Let us know if the problem remains, insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

June 6, 2023 at 1:13 am #472825

nidakdesign
Participant

thanks!!!

June 7, 2023 at 12:49 am #473137

Elise Noromit
Member

You are welcome! We are here to help.

Wish you a wonderful day!
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