product label showing twice in product page

hey guys!

i just added sales prices tag, and for some reason, the tag is showing twice on the product page.

what do I do? thanks!!

https://snipboard.io/qJYb1E.jpg

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

hey! i did and it didnt work..

deatils below

Hello,

Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

yeah no problem, I already did that..

please tell me after what you did so i can fix it in the live website as well

eleganza.co.il

you can also login to this website with your credentials

Hello,

You need to do the same:
Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.-

Best Regads

come on guys.. what is this? the same response for the third time?

Don’t you look at the messages?

i told you i already did that, i gave you credentials, dont just reply this..

Hello,

You have provided access to the site which does not have WoodMart active, if I install, or activate it, it can break the site.

Please provide the site admin access, where WoodMart has been installed, activated, and all the plugins, child theme has been deactivated, I will submit them to our developers for deeper checking.

Best Regards

are you sure?

i do think its that website, but here is the live website where woodmart is definitely active.

FTP access

Hello,

We have checked and we see you have enabled: Sale Flash in Elementor: https://monosnap.com/file/gXiykPkt3d2vxBGYTA1WcNgAC6atG7

Please disable this option and use the default provided by WoodMart.

If you have any questions please feel free to contact us.

Best Regards

yes, it fixed the problem. thank you very much!

You are welcome!

Wish you a wonderful day!

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