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Product Link Issue

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  • #14593

    MuscleSport
    Participant

    Hello,

    This is completely random and at first I thought it was a browser cache issue but when you click on certain products, it will link to a different product page but not fully. The product image and name will be different but the price will be the correct price and all “additional information” will be correct. This doesn’t happen every time but about 80% of the time and I tested this on multiple computers in our office that have never visited the site before. We wanted to go live Friday but this is a HUGE issue.

    #14598

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Firstly, you need to detect what exactly this issue is caused by. Try to switch to default theme and see if it’s our theme problem or not. Also, disable all plugins one by one. Most likely it is some caching or optimization plugins issue.

    Kind Regards
    XTemos Studio

Viewing 2 posts - 1 through 2 (of 2 total)