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Products in Cart disappear

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #463920

    erika-6017
    Participant

    Hello!
    I have customers reaching out to me stating that they add products to their cart and then when they go to a different category to add more products, the others already added disappear.

    Please advise.
    Thank You!

    #464014

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Kind Regards

    #464180

    erika-6017
    Participant

    Yes, it works with Storefront.

    I have clients trying to place orders, do you think this will be fixed soon?

    Thanks!

    #464181

    erika-6017
    Participant

    Sending Log in info. Thank You.

    #464188

    Luke Nielsen
    Keymaster

    Hello,

    Please make sure that the access is right, more detail here: https://take.ms/U7gGu

    Also, please confirm the permission for plugins deactivation. As soon as we complete the testing we will enable all back.

    Kind Regards

    #464191

    erika-6017
    Participant

    Hi!
    I just checked and the log in credentials are correct. Thank you!

    #464201

    erika-6017
    Participant

    Work this time?

    #464375

    Luke Nielsen
    Keymaster

    Hello,

    The access is still incorrect, please check the below screenshot.

    https://take.ms/7qhNj

    https://take.ms/0rQD0

    Could you please update the password?

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)