Something is wrong with the import and it can’t be complete.

While trying to import ‘Accessories’ demo content system showing the following error, please advise.

Something is wrong with the import and it can’t be complete. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

Hello,

Please, send us your FTP access so we can check what is wrong with the import.

Kind Regards

Please check the error as attached. FTP access provided as requested.

Attachments:

You must be logged in to view attached files.

It seems to be a problem with your hosting server. Any action that requires some data to be downloaded like dummy content or plugin installation takes a lot of time. And the dummy content can’t be imported at all. Contact your hosting provider for help or try to use some different hosting.

Kind Regards

I manage my own server. Let me know what is the server requirement and I will configure accordingly.

Your server might meet the requirements but it doesn’t work well or it has some connectivity problems since it downloads resources for too long and can’t import the dummy content.

Could you tell me what is the size of the dummy content so that I can make the server prepared for that?

Or else can you send me the dummy content zip so that I can upload / import manually?

It consists of a lot of different parts, not a single zip file. That is why we can’t give you such information.

[Author]

Posts