Theme changes elementor values

I have a problem with a section in elementor that the element that I use (an Icon) won’t get my values of size and position.
please help!

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Hello,

It seems that the issue is with the image you are using as an icon.

Please try recreating the Element and use an image of the exact size of the clear cache and check back.

Regards.
Xtemos Studios

Hello

there is no problem with the image. when I use Hello theme there is no problem. the problem happens also with a standat Elementor icon.
please see that the element gets strange CSS values.
I tried to remove the section and recreate it and it’s the same problem.
your theme for some resone gives valuse to the element. I tried to solve it with CSS but the theme changes it not matter what I do.

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Hello,

Please check how it works with the default wordpress theme just to check whether the issue is with our theme or not.

Because our Theme doesn’t influence default Elementor Widgets.

Regards.
Xtemos Studios

Hello
I checked and with the default WordPress theme I have no problem. also in Hello theme, there is no problem.
my theme is updated to 6.1.3. now also elementor elements don’t load well.
see home page:
https://zoares.shop/
The first 3 elements don’t load. also the product element i the end of the page.
also in this page some of the elements don’t load:
https://zoares.shop/herbal-shop/
and in this page:
https://zoares.shop/natural-cosmetics/

please help and check why your theme makes changes to elementor and stop it from loading well.
please answer both issues.
this is very urgent!
thank you

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I bought your theme because of your integration with Elementor.
I having repeated bugs from your theme.
I spent over 10,000$ investing in my website with your theme and still having repeating problems. I want to start marking my website and only your theme is making problems again and again,
I’m so discontinued from you and very angry!!
please connect to my website and solve this today!

Hello,

We have checked your website and found a few problems:

1. You had an unclosed <b> tag for one of the elements that broke other elements’ markup. https://gyazo.com/d1b90642d0bcc2da75b6559e5fba87c9

2. And you disabled Elementor JS scripts and by doing this, you broke all the animations functionality. That is why most of the rows with animations were hidden https://gyazo.com/f4e98682aac624996442c5e8669b91af

3. The icon can be aligned and resized now https://gyazo.com/68202867e8c91a1013604ff47491f667

Kind Regards

thank you very much!
I’m still having a problem with elementor and your theme in mobile footer.
I use icons and in some pages, they get very small and in some, they look good.
attached screenshots.
https://zoares.shop/about/ – an example for the problem

https://zoares.shop/ – here it works.

please help to solve it. also, I don’t understand why the theme is keeping making changes to elementor. how can I be sure that it won’t happen again?

thank you

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Our theme never makes any changes in Elementor itself. All the changes we fixed in our previous reply were made intentionally by somebody, not by the theme.

We have checked both pages and the social icons are displayed correctly https://gyazo.com/f079a9602f421e3815e0c64649f14409

thank you for your response.
this is what strange. it can work well and then it does not.
you can see it now on the contact page:

https://zoares.shop/contact/

on the home page and other pages, it works well.
the thing is on the about page (https://zoares.shop/about/) it didn’t work well yesterday and now it does. something is affecting the Elementor footer and I think it is the theme.

thank you very much for your help

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Hi,

To fix this problem, you need to open your SVG icons file with some editor like Sublime Text or default system text editor and add height and width attributes to your <svg> tag like it is shown on the screenshot https://gyazo.com/83fd36b0bb9628bb1aed2bd3d5d063c5
Then you will need to reupload your icons in WordPress Dashboard.

Regards

[Author]

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