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Theme not updating

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  • April 25, 2022 at 1:08 pm #370751

    vikas@webmobinfo.ch
    Participant

    We are getting this error: An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

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    April 25, 2022 at 2:54 pm #370802

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme Licence and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If you are still unable then provide the admin panel login and FTP details of the website.

    Regards.
    Xtemos Studios

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