Home Forums WoodMart support forum theme update did not work

theme update did not work

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
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  • #413636

    magi
    Participant

    the theme update did not work, I can activate neither the child theme nor woodmart
    After the update I lost my menus are all in columns and lost my home page layout

    #413698

    Hello,

    Your given login details are not working, please share the correct login details so I will check and update the theme for you.

    Best Regards.

    #413836

    magi
    Participant

    Logins in the private content.

    #413970

    Hello,

    Sorry for the inconvenience but firstly, we noticed you were using two Page Builders at the same time on your Elementor & WPBakery both. Also, you had Elementor Pro activated too. So, we deactivated the WPBakery on your Site and the remaining content on your Site which was missing appeared then.

    Further, the LiteSpeed Cache plugin was also causing the conflict on your Site so we deactivated that and now your Site Layout appears fine.

    Please check back your Site after completely clearing the browser and server cache.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)