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Theme update failes

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  • #171054

    hofitd
    Participant

    Hi
    I try to update theme version from 5.0.0 to 5.1.0 but get this error
    ארעה שגיאה במהלך עדכון Basel: לא ניתן להתקין את החבילה. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    The theme is activated.

    Thank you

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    #171088

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide FTP access to the private area.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)