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Time Delay on reflect changes in real time

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #540387

    sekar
    Participant

    Hi,
    1. We are working on changes to the content. particularly we are working on the header part. Whenever i make the changes, it does not reflect immediately in real time. it’s taking more than 5 to 8 hours to reflect the changes. we have been facing the problem from the beginning.

    We feel the changes is not happening, we do the same again .. its the biggest problem for us. can you help out on this?

    2. The Mega menu not working properly on the safari browser, can you pls help me with this?

    Thanks,

    #540893

    Hung Pham
    Keymaster

    Hi sekar,

    Thanks for reaching to us and take our apologies for the long delay in answering.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #541330

    sekar
    Participant

    Hi,
    Thanks for the update.

    User Name:- veerasekarssr

    Passoword:- z@UI)D^w!1z7z3nVM(fM1Sg(

    This Time delay happening in many places.
    For example, When i change the Product image Also , I get this issue. It takes too long to show in real-time.

    Thanks,

    #541490

    Hung Pham
    Keymaster

    Hi sekar,

    You should deactivate all plugins, especially WP Rocket plugin https://prnt.sc/ufqvuBAGgMJK (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,

    #541755

    sekar
    Participant

    ok. I have a question. If I remove the Wp-rocket , my website speed is going down . is there any alternative you suggest for speed ?

    Thanks,

    #541888

    Hung Pham
    Keymaster

    Hi sekar,

    Our theme is optimized for speed and should not significantly slow down your website. However, it’s possible that your website’s performance is affected by the content you have added. For instance, the use of too many plugins, large unoptimized images, or other resources can slow down your website.

    We recommend that you remove any unnecessary plugins and install a JS & CSS optimization plugin such as WP Rocket. Our guide on how to optimize your website using our themes can be found here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.

    If you have any further questions, please don’t hesitate to reach out.

    Kind regards

Viewing 6 posts - 1 through 6 (of 6 total)