Too many database calls – error 503 and database error

Hello dear team,

after switching to the Woodmart theme, I don’t get the page to work properly.

An immense number of database queries are started, which then lead to the page becoming slow, then a 503 error and finally a database error.

e.g. find extremely tired of queries of this kind that are started every time a page is accessed:
SELECT post_id, meta_value
FROM wp_postmeta
WHERE meta_key = ‘_wp_attached_file’
AND meta_value = ‘… various image files …’

Wouldn’t it be possible to summarize these calls?

I’m slowly desperate because I would love to use your theme.

Warm greetings
Lina

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please uninstall our theme and disable third-party plugins so we can try to activate it and check how it works?

Kind Regards
XTemos Studio

Can the child theme stay?
So that no settings that have been made by the agency are lost.

If you log in you can see what has been set there.

Please, keep the child theme deactivated also. The problem might be caused by the agency changes as well.

What then happens to all created html blocks? They’re gone after all, or is there a way to save them?

HTML Blocks created in your Dashboard will not be lost.

Hi there,

so I found this article of yours by accident and followed the points under step 2.

Now the loading time of the page is much better and when I move around in the individual shop categories, these many inquiries are no longer made.

However, the inquiries are still made on the home page.

Maybe you could look without me having to delete the theme.

Could you please send us a screenshot of these inquiries so we can understand what problem still remains?

For example, if I call up the start page, then the Query Monitor shows me a lot of queries of this type. (see the screenshot)
These queries are slow and very many, which apparently means that the start page takes a long time to set up.

When you log in, you can see it right away.

Attachments:

You must be logged in to view attached files.

Try to remove the brands element from this page temporarily and check how it works.

Yes, this will minimize the queries.
Too bad, because I would like to have it in use on this site.

Is there a solution for this that these queries can be combined if necessary?

Try to limit the number of brands there. We will fix this query problem in our next theme update. But you will need to reupload brand images after the update to make sure that they are stored with a new mechanism.

Thank you, then I will leave it deactivated for the time being on the start page and wait for your update.

Thank you for your help.

You are welcome! Feel free to contact me if you have any further concerns.

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