Translation issue

Hi there,

We would like to translate string “Overall estimated delivery dates:” on the cartpage AND checkout page.
We checked all Plugins and Theme files but couldn’t find it, seems it is coming dynamically from the woodmart theme, we can see this option in Theme Settings but cannot see the translation when using LOCO Translation plugin.

Let us know how best to translate this string and fix this issue.

Thanks

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Hi,

We’re using the paid version of the Perfmatters plugin to improve our site speed. However, I haven’t been able to find any documentation about how this plugin works specifically with your theme. See https://perfmatters.io/

Do you have any guidelines or best practices for using Perfmatters in combination with your theme?
To clarify, I’m not referring to general speed optimization tips, but specifically to the use of Perfmatters.

Looking forward to your advice.

Best regards,
Roderik

Hi Roderik,

Thanks for reaching to us.

1. Translation

+ In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WoodMart Core plugins and WoodMart theme. You can refer to article

https://xtemos.com/docs-topic/theme-translation/
https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

+ You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.

+ Some strings related to Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC

2. Speed

Our guide on how to optimize your website using our themes can be found here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.

Regards,

Hi Hung Pham,

+1 We already synced the strings with no results. The articles you provided are not related to this issue
+2 Language settings is set up well, that cannot be the issue
+3 This is not a related string and as you see in my first ticket, not related to what you suggest in theme settings.

Regarding speed,

Your link has no information about Perfmatters or whatsoever regarding my initial question. Could you please recheck

Please check my case more specific. Looking forwards to your tailor made advice.

Best regards,

Roderik

Hi Roderik,

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

Sure, can you please share the email that I need for making an account?

Hi Roderik,

I am appreciate your patience.

You can use any email, it doesn’t matter.

Regards,

Ok. tnx. I attached the credentials in the private part

Hi Roderik,

Can you please check if you disabled IPs / Countries? I cannot access to your site, I also tried with VPN but it’s too slow.

I am come from Viet Nam.

Regards,

See privade message

Hi Roderik,

I am afraid of that because my colleagues do not come from Hong Kong as well, can you please add me to whitelist?

Regards,

Hi!
Maybe I was not clear but only Hong Kong is blocked. For the rest there is no IP blockedge. Maybe somehow Viet Nam is. Can you ask another collage from another location please?

Hi Roderik,

It seems you forgot to sync strings first, I helped you to do that. Please double check.

Regards,

Hi Hung, looks like it work. Does sync overwrite my excisting translations?

Hi Roderik,

Don’t worry, sync translations won’t override your translated words.

Regards,

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