Unable to update theme

Hello

When I try to update Woodmart 4.2.2. to 6.2.4 there is an error:

Wystąpił błąd przy aktualizacji Woodmart: Paczka nie mogła zostać zainstalowana. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Could you check why?

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

Please check these manuals before updating: https://xtemos.com/docs/woodmart/faq-guides/4-x-5-0-elementor-migration-guide/ and https://xtemos.com/docs/woodmart/faq-guides/woodmart-update-6-0-explained/

Best Regards

Hello

I manually updated theme as you wrote but since then my site has some technical issues.

It;s “E_COMPILE_ERROR” with different plugins (e.g. Contact Form, WooCommerce, WP Desk, WP All Import and others).

I find out that it could be theme error. Could you help me with that?

Hello,

Please, confirm the permission for plugins deactivation. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

I’have just fully backup site. Yes, you can do whatever you need.

Hello,

Please disable all the plugins not related to the theme, I try to enter any tab in the dashboard but I cannot it loads and nothing happens.

Best Regards

Please, try again now.

Hello,

Your theme has been updated now: https://gyazo.com/1995d56c16d58812a2c89907e4f7fdae

Please update the plugins.

Best Regards

[Author]

Posts