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Variation error

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  • #468056

    zuf-zuf
    Participant

    Hey.
    For a few days now, on every product that has a color variation (only color!) – I can’t get into the product.
    It distorts the page and tells me that the site has experienced a critical error.
    I turned off plugins, deleted, restored – and nothing helped!
    what’s up with that??
    How do I solve this?

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    #468067

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #468097

    zuf-zuf
    Participant

    Thanks!!
    Attaching details…

    #468101

    Artem Temos
    Keymaster

    Sorry, but the password seems to be wrong and we can’t enter your dashboard.

    #468107

    zuf-zuf
    Participant

    Trying again:

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    #468151

    zuf-zuf
    Participant

    ??

    #468234

    Artem Temos
    Keymaster

    We don’t see any problems on the product page at the moment.

    Do you want us to import a Decor demo on your website?

    #468312

    zuf-zuf
    Participant

    כן. תודה

    #468316

    zuf-zuf
    Participant

    Yes, thanx.

    #468359

    Artem Temos
    Keymaster

    It looks like this account doesn’t have administrator permissions. We don’t have access to the dummy content section.

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Viewing 10 posts - 1 through 10 (of 10 total)