Home Forums WoodMart – Premium Template Website Perfomance

This topic contains 15 replies, has 2 voices, and was last updated by Artem Temos Artem Temos 3 months ago.

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  • #131866

    keizershaquil
    Customer

    Hello guys,

    I’m really worried about the website speed, I having a loading time of 20sec which is a lot considering that many people in my country have slow internet which will make them leave the website. I tried various methods while searching the internet, but it just helped a bit. So I would like your insight on what might be happening. I also contacted my host providers Flywheel, and they found something on the cart that is taking a long time to respond (please see attached screenshot). Could you have a look at what is happening?

    Best Regards,
    keizer Osman

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    #131870

    keizershaquil
    Customer

    sent the wrong screenshot. please check this one

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    #131884

    Hello,

    In general, our theme is already optimized and don’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images or other resources. So we suggest you to remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache or use WP Rocket for both tasks. Also, you can use GTmetrix tool to see what makes your website slow and optimize these parts of your website.
    This request is a part of the WooCommerce plugin and you can see that it happens with other themes as well.

    Kind Regards
    XTemos Studio

    #131898

    keizershaquil
    Customer

    Hello Artem,

    Thank you for the feedback, I will see what I can improve with those suggestions. About the request, its taking way more time than on your website, why is that happening?

    Best Regards

    #131939

    This request time depends on the server performance and our theme doesn’t influence it.

    #132352

    keizershaquil
    Customer

    hello artem, I’m using Flywheel and they said that their server is responding really fast according to those gtmatrix tests. What hosts do you usually recommend?

    Two days ago I contacted Flywheel because the icons on my website are not showing up, they investigated and replied the following:

    “I’ve just taken a look over the reported CORS issue but it seems that actually, this is not a fault on our side. From looking at the request it’s looking for a file at https://gn0afm3ftg-flywheel.netdna-ssl.com/wp-content/themes/woodmart-child/fonts/woodmart-font.ttf however this returns a 404 not found error when visited.

    To make sure this was not just a CDN error I checked for the file directly on the server at https://krolyc.co.mz/wp-content/themes/woodmart-child/fonts/woodmart-font.ttf and that also returns the 404 not found error.

    I did check in the woodmart-child theme folder and there is no /fonts folder so this is likey an issue coming across from the parent theme.

    I’m unsure where the call is being made, most likely the theme somewhere but that will need a developer to take a poke around to find and remove the call if possible.

    I want to note the overall site/theme performance is quite low and does output a number of errors in the console, because of this we would definitely suggest having a theme developer give the site a once over to see if there is anywhere you can trim the site to work efficiently as right now it feels like it’s trying to load a lot of content and process many functions.”

    Could you please have a look at the website?

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    #132390

    Hello,

    Actually, this file shouldn’t be loaded from the child theme folder. It is located in the parent theme and you can find it there. Maybe you have added some code to the child theme that overrides it. We checked your website errors and see that most of them come from WordPress and installed plugins. There is something wrong with your website configuration. There are no errors related to the theme there.

    Regards

    #132409

    keizershaquil
    Customer

    Hello Artem,

    I’ve made a test where I deactivated all plugins besides the following:

    CMB2
    Contact Form 7
    Massive Addons for WPBakery Page Builder
    Redux Framework
    WooCommerce
    WooCommerce Blocks
    Woodmart Core
    WPBakery Page Builder

    The errors persisted. I proceed to change the theme to storefront and the error disappeared. Could you check what I wrong?

    Best Regards,
    Keizer Osman

    #132410

    Yes, send us all the access so we can test. Be sure that you didn’t place any code to our theme’s code and custom JS section in Theme Settings.

    #132411

    keizershaquil
    Customer

    alright. the credentials are on the private content

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    #132412

    You have 52 plugins active. Please, disable them first.

    #132417

    keizershaquil
    Customer

    I’m currently outside of the office, feel free to disable or make any changes

    #132421

    We have disabled plugins and now there are no errors in the console https://gyazo.com/f2b7c6735bd0158bdf38203aaf28b553

    #132457

    keizershaquil
    Customer

    Ohh, maybe it was left in the cache. which ones remained active?

    #132468

    keizershaquil
    Customer

    hello my friend,

    I’ve noticed the website is different, the navigation buttons such home, shop, are gone and changed to newsletter and contact us. Also, one of the footer contents are duplicated. Could you give me a feedback on that?

    #132555

    We disabled plugins on your website and switched to the parent theme. Try to reactivate them again and check how it works.

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