When I press on BRANDS filter, not products appears

Hi,
I’ve added Brands on my site.
Sometimes when I press on it, the filter is not working even if I have products in this brands attributes.
See video
Do you know about this issue?

here is the video

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Hello,

Please install the free Classic widget plugin if you have not done that yet.
Then try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

Let us know if the problem remains.

Best Regards.

I dont understand which plugin you refer to ?

Hello,

Try to install the classic widgets plugins on your site.
https://wordpress.org/plugins/classic-widgets/

If the issue shares the wp logins details of your site i will check and give you a possible solution.

Best Regards.

Hi
this is still happening after I tried all above

Hello,

I have visited your site and the products are showing fine after click on the brand:
Video for clarification:
https://streamable.com/qgovru

Best Regards.

Yes
after disable / enable some plugins it work
but it keep coming back
there is an issue with filter option of brands

Hello,

It is an issue with third party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.

Best Regards.

Still have issues with that
Can I change the option to make it instead of filter, just point to its brand category?
When user press on the one of the brand it filter the category, I want it instead to go to the Brand category.
Maybe this will make a temp solution for now

Hello,

I have checked your site and the brand filter is working fine on your site. Clear your browser cache or try accessing the page in incognito/private mode to see if the changes appear.

Sorry there is no option to change the link but you can use the products categories widget to achieve this.

Best Regards.

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