wood mart update not works

I have a problem updating the woodmart theme.
I bought a license about a year and a half ago, and when updating now it gives me an error, I have bought a license again and it keeps giving me the same error, it does not allow me to update the license.
It also tells me that I don’t have a valid wp backery license, but I’ve seen that this theme comes with wp backery, and it can’t update wp backery either.
Apart wp backery backend does not work

image error

image error description

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Hello,

Thank you very much for choosing our theme and for contacting us.

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

If you need help, provide FTP access to the private area.

Best Regards

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