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Woodmart filters only working on Shop page not categories

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  • September 10, 2023 at 3:49 pm #494725

    deux
    Participant

    Hi

    Woodmart filters are only working on Shop page not categories. It is both the filters in the sidebar and the filters on the top of the products. It works with the not Woodmart filters.

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    September 11, 2023 at 1:02 am #494792

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    September 11, 2023 at 8:07 am #494820

    deux
    Participant

    Thx done.

    br.

    September 12, 2023 at 3:51 am #495151

    Elise Noromit
    Member

    Hello,

    Most of your categories are empty – there is nothing to filter: https://gyazo.com/3955b1583be1a0eb0b584152f77a52b1

    One category has the products and filters work: https://gyazo.com/11dca855fc09779d0e8c3fa9c3ef1459

    Please check this manual: https://xtemos.com/docs-topic/widgets-and-sidebars/

    If you have any questions please feel free to contact us.

    Best Regards

    September 12, 2023 at 6:37 am #495173

    deux
    Participant

    Hi

    Ok thanks, I thought they always would show even if empty. Ticket can be closed.

    br.

    September 12, 2023 at 3:08 pm #495324

    Elise Noromit
    Member

    Hello,

    Filter never appears if there are no products or no products assigned to the attributes.

    If you have any questions please feel free to contact us.

    Best Regards

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