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WoodMart header builder

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  • #296016

    LINKPOSITIVE
    Participant

    Hi there,
    I have installed and activated the theme
    Also added pages and elements but at the moment i can not able to use the WoodMart header builder
    As you can see attached I have a grey block and no options to set
    this is a developing site created with a wp multisite

    Best regards

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    #296021

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    #296027

    LINKPOSITIVE
    Participant

    Ok, now is work fine
    Many thanks

    #296047

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)

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