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WP Bakery just disappeared after update on the WordPress 5.5, Woodmart Theme 5.1

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #218510

    brightsupport
    Participant

    Dear XTemos support team,

    Hope all is well, i have recently updated WordPress 5.5, Woodmart Theme 5.1 and the WP bakery plugin 6.2, but once a sudden I could no longer be able to load the WP bakery on any page.

    Can you please let me know whether it is because woodmart them no longer support the WP bakery plugin?

    Thx so much for looking into this.

    Ray

    #218576

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #218668

    brightsupport
    Participant

    Dear Xtemos,

    It seems like the WP bakery has a different user interface, i have to choose “Edit with WP Bakery Editor”

    Can you please confirm this is the case with the new version?

    Thx, R

    #218692

    Artem Temos
    Keymaster

    Could you please send us a screenshot of how it looks for you so we can confirm that it is correct?

    #219178

    brightsupport
    Participant

    Dear Xtemos Team,

    After a few updates, all of the editors are coming back now including the Gutenberg Editor which i need.

    Thx so much for the wonderful product and services and please close the tickets.

    Thx,
    Ray

    #219192

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out.

Viewing 6 posts - 1 through 6 (of 6 total)

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