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WPLoyalty plugin is conflicting with the theme

Viewing 5 posts - 1 through 5 (of 5 total)
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  • April 14, 2023 at 8:24 am #459572

    Eugene
    Participant

    The WPLoyalty plugin is conflicting with the theme. We have the latest version of both.
    WPLoyalty plugin works with the default WP theme (Twenty Twenty-Three v1.1) fine.

    – Theme: Woodmart: 7.1.4
    – WPLoyalty: 1.2.0
    – WooCommerce: 7.6.0
    – WordPress: 6.2

    Please see the error on the screenshot: https://prnt.sc/AtM0AwYT4d3H
    The error stops the execution on product pages.

    April 14, 2023 at 9:18 am #459582

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    April 14, 2023 at 9:18 am #459584

    Eugene
    Participant

    Looks like WooCommerce: 7.6.0 actually fixed the issue for now.

    April 14, 2023 at 9:19 am #459585

    Eugene
    Participant

    It worked with no issues with Twenty Twenty-Three v1.1.

    April 14, 2023 at 10:54 am #459617

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

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Viewing 5 posts - 1 through 5 (of 5 total)