Search Results for 'import ajax error'

The error I’m receiving is: AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance

I’ve been through the knowledgebase and have set the php requirements as per recommendations. Assistance needed please

Dear customer support,

I am working with the Woodmart Premium theme. Recently, we are not able to load the templates that come with the theme. The templates are visible, but they do keep loading when we want to include them on certain pages (see attachment).

Furthermore, when we try to download demos, we get the following notification: “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.” (see attachment)

I have tried to disable some plugins, but we are scared that we lose some custom settings. Is there a way you guys can solve this problem, but enable us to keep our settings?

Best regards,
Hayo

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Hello,

First of all thanks for choosing our Theme, we are glad to be you in WoodMart WordPress family :-).

As you are getting error “Import AJAX problem” while importing base content.

You might miss something or install the theme in an improper manner.

Kindly read and follow the below documentation for an appropriate installation:
https://xtemos.com/docs/woodmart/requirements-wordpress-set/
https://xtemos.com/docs/woodmart/installation-process/

For the demo content follow this documentation:
https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

In case if it still displaying that error then deactivate all the third party plugins and provide your admin login details.

Best Regards.

AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

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I install Woodmart theme in my localhost server. I install everything as shown as in documentation.
but I can’t install demo theme any more.
There is an error message shows!
“AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”

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Hi
The revolution slider is not working. It shows AJAX import error. Can you fix it? It’s very disappointing!

Thanks

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Hello,

As you are getting an error “Import AJAX problem” while importing base content.

You might miss something or install the theme in an improper manner.

Kindly read and follow the below documentation for an appropriate installation:
https://xtemos.com/docs/woodmart/requirements-wordpress-set/
https://xtemos.com/docs/woodmart/installation-process/

For the demo content follow this documentation:
https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

In case it is still displaying that error then deactivate all the third-party plugins and provide your admin login details.

Best Regards.

We have tried correctly but it shows an Ajax import error. Please solve the issues asap and let me know.

I just did all of your guidelines like deactivate and reactivate the plugin and import the demo again but the error is still there.

Pls help and explain me the reason why

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i got the error when installing the demo page, i get the following message:
AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

Attachments:

You must be logged in to view attached files.

Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

As you are getting an error “Import AJAX problem” while importing base content.

You might miss something or install the theme in an improper manner.

Kindly read and follow the below documentation for an appropriate installation:
https://xtemos.com/docs/woodmart/requirements-wordpress-set/
https://xtemos.com/docs/woodmart/installation-process/

For the demo content follow this documentation:
https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

In case it is still displaying that error then deactivate all the third party plugins and provide your admin login details.

Best Regards.

Hello,

Please help me i could not Import Dummy Content

AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

– I have change max-excecution-time become 200
– I have active and de-active plugins

but still get error above

thanks

Hi.
When I try import a dummy content and the demo appears this message:

AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

Already try disable plugins, change the PHP.ini values and reset all the things on WordPress.
On the private content I send the error log from my server

Hello,

As you are getting an error “Import AJAX problem” while importing dummy content.

You might miss something or install the theme in an improper manner.

Kindly read and follow the below documentation for an appropriate installation:
https://xtemos.com/docs/woodmart/requirements-wordpress-set/
https://xtemos.com/docs/woodmart/installation-process/

For the demo content follow this documentation:
https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

In case it is still displaying that error then deactivate all the third party plugins and provide your admin login details.

Best Regards.

Hello! After new theme updates, I cant import another demo content to my site.
I see this message:
“AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”

all external plugins are disabled….but nothing changed. Please, help=)

I can see the 503 timeout error via the Network console for the admin-ajax.php.

We don’t have this issue with any other themes, we host many sites on our server.

Could you please advise the optimal specs for PHP config, as the maximum execution time is over 1 minute (180+ seconds), and it still doesn’t work. We constantly get the AJAX import error.

Hi supporter,

Please help me with 2 issues:

WARNING: Your current PHP “max_execution_time” parameter is less than 120 seconds. It might cause an import error and not upload all the attachments. The recommended value is 180 seconds and we suggest you contact your hosting provider to increase it.

and

AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

Thank you very much.

Hello. I have the same problem as some users before. I can`t import the demo content. I tried the steps in the documentation, but they are not working. I will give you access to my WordPress dashboard below.

P.S. For the test, I keep active only required plugins for the theme.

Okay, thank you for the help. Also I am getting this error in the woocommerce logs:

2021-10-19T08:48:08+00:00 CRITICAL Uncaught Exception: The from and to URL’s must be valid URL’s in /home/site/wwwroot/wp-content/themes/woodmart/inc/classes/Importversion.php:836
Stack trace:
#0 /home/site/wwwroot/wp-content/themes/woodmart/inc/classes/Importversion.php(794): WOODMART_Importversion->wpb_replace_urls(‘http://dummy.xt…’, ‘/wp-content/upl…’)
#1 /home/site/wwwroot/wp-content/themes/woodmart/inc/classes/Importversion.php(171): WOODMART_Importversion->replace_db_urls()
#2 /home/site/wwwroot/wp-content/themes/woodmart/inc/classes/Import.php(343): WOODMART_Importversion->run_import()
#3 /home/site/wwwroot/wp-includes/class-wp-hook.php(303): WOODMART_Import->import_action(”)
#4 /home/site/wwwroot/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(”, Array)
#5 /home/site/wwwroot/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#6 /home/site/wwwroot/wp-admin/admin-ajax.php(187): do_action(‘wp_ajax_woodmar…’)
#7 {main}
thrown in /home/site/wwwroot/wp-content/themes/woodmart/inc/classes/Importversion.php in Zeile 836

I deactivated a mailer plugin that seems to have caused the confirmation page not showing issue. I deactivated and reactivated all other plugins and they dont seem to be interfering. However the process is slow generally and I would really appreciate it if you could take a look and see if anything obvious to you is wrong.

yes but can not set up the version of retail and I see again
Import AJAX problem. Try to disable all external plugins and check the problem with your hosting provider. If it will not help, contact our theme support for help.
and I not see also some Icon like shopping card and compare and more
there is some error in this theme and not work well can you please resolve it also pls

Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :).

As you are getting the error “Import AJAX problem” while importing base content.

You might miss something or install the theme in an improper manner. Kindly read and follow the below documentation for an appropriate installation:
https://xtemos.com/docs/woodmart/installation-process/
https://xtemos.com/docs/woodmart/requirements-wordpress-set/

For the demo content follow this documentation:
https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

Best Regards.

Hello,

I have logged into your website and the Theme is already activated on your website.

1) As you are getting the error “Import AJAX problem” while importing base content.

You might miss something or install the theme in an improper manner. Kindly read and follow the below documentation for an appropriate installation:
https://xtemos.com/docs/woodmart/installation-process/
https://xtemos.com/docs/woodmart/requirements-wordpress-set/

For the demo content follow this documentation:
https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

In case if it still displays that error then deactivate all the third-party plugins and provide your admin login details.

2) Could you please check how it works with the default WordPress theme. Just to check whether the issue is with our theme or not.

Regards.
Xtemos Studios.

We intsalled the theme followed by the documentation, but it doesnt work for us. It shows the same error import ajax problem, Kindly fix the issue as soon us possible

and when you login to the admin please resolve this issue
1. I need to set up retail version but i see this error
Import AJAX problem. Try to disable all external plugins and check the problem with your hosting provider. If it will not help, contact our theme support for help.
2. when we link english link in the main menu i see this error
This site can’t be reachedCheck if there is a typo in timecare-sa.net_.
DNS_PROBE_FINISHED_NXDOMAIN

please I purchase this theme and I need to work well and normally we waiting for your help my dear

Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

As you are getting the error “Import AJAX problem” while importing base content.

You might miss something or install the theme in an improper manner. Kindly read and follow the below documentation for an appropriate installation:
https://xtemos.com/docs/woodmart/installation-process/
https://xtemos.com/docs/woodmart/requirements-wordpress-set/

For the demo content follow this documentation:
https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

In case if it still displays that error then deactivate all the third party plugins and provide your admin login details.

Best Regards.

Hello Support,

I performed the installation process according to the guide you given, but it couldn’t complete properly. The home page looks very broken and it seems there are some error during the installation.

Please double check the included screenshots for errors. First one is the broken homepage and second one is the AJAX import problem.

Attachments:

You must be logged in to view attached files.

Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

As you are getting an error “Import AJAX problem” while importing base content.

You might miss something or install the theme in an improper manner.

Kindly read and follow the below documentation for an appropriate installation:
https://xtemos.com/docs/woodmart/requirements-wordpress-set/
https://xtemos.com/docs/woodmart/installation-process/

For the demo content follow this documentation:
https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

In case it is still displaying that error then deactivate all the third party plugins and provide your admin login details.

Regards.
Xtemos Studios

Hello,

As you are getting an error “Import AJAX problem” while importing base content.

You might miss something or install the theme in an improper manner.

Kindly read and follow the below documentation for an appropriate installation:
https://xtemos.com/docs/woodmart/requirements-wordpress-set/
https://xtemos.com/docs/woodmart/installation-process/

For the demo content follow this documentation:
https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

In case it is still displaying that error then deactivate all the third-party plugins and provide your admin login details.

Regards.
Xtemos Studios.

Hello. After installing the template, I see several problems. I made a video and I want to show you. Perhaps these are template errors.
If you need a video of good quality, then you can download it and watch it on your computer.

1. https://yadi.sk/i/hH-DP_JhtH911w
After enabling AJAX in the directory, the filter does not work without a button. He needs to press a button for it to work. Why, if you can do it without a button

You may also see unusual behavior at 1:34 when prices are different.

2. https://yadi.sk/i/3j0vhXgxritjpA
Zoom image button is not displayed if enabled

Also, you can see that sometimes the image is opened in the browser as a file, and not in the viewer

3. https://yadi.sk/i/FZj7mbcZqMEsPw
If you remove the Wishlist button, the button on the product and in the header is removed. But when the catalog mode is enabled, the button in the header is not deleted, only the button on the product

4. https://yadi.sk/i/dskM-cw7QvgFPg
Sidebar issue for iPad it is not showing

5. https://yadi.sk/i/wqgug3qyvKlvJQ
In catalog mode, SKUs are removed. The presence of a variable product in the catalog is very important

6. https://yadi.sk/i/7YsdbcLtUkFvXg
I do not understand what the logic is. One text replaces another

Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :).

As you are getting an error “Import AJAX problem” while importing base content.

You might miss something or install the theme in an improper manner. Kindly read and follow the below documentation for an appropriate installation:https://xtemos.com/docs/woodmart/installation-process/

For the demo content follow this documentation:
https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

In case it is still displaying that error then deactivate all the third-party plugins and provide your admin login details.

Best Regards