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AuthorSearch Results
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Topic: WEB SCRIPTS ERROR
in forum Basel support forumHi,
Is there an updated version to install?
Our engineers were conducting a routine check and have identified that your website is possibly infected with scripts that engage in malicious activity. Kindly have a check on the below suspicious file locations:
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File Hit List:/home/cafekg168/public_html/wp-content/plugins/Login-wall-byTiE/login_wall.php
/home/cafekg168/public_html/wp-content/plugins/Login-wall-byTiE/jb.php
/home/cafekg168/public_html/wp-content/themes/basel/single.php
/home/cafekg168/public_html/wp-content/themes/basel/sidebar.php
/home/cafekg168/public_html/wp-content/themes/basel/searchform.php
/home/cafekg168/public_html/wp-content/themes/basel/content.php
/home/cafekg168/public_html/wp-content/themes/basel/index.php
/home/cafekg168/public_html/wp-content/themes/basel/woocommerce/content-product_cat.php
/home/cafekg168/public_html/wp-content/themes/basel/woocommerce/product-searchform.php
/home/cafekg168/public_html/wp-content/themes/basel/woocommerce/archive-product.php
/home/cafekg168/public_html/wp-content/themes/basel/woocommerce/searchform-ajax.php
/home/cafekg168/public_html/wp-content/themes/basel/woocommerce/single-product.php
/home/cafekg168/public_html/wp-content/themes/basel/woocommerce/content-quick-view.php
/home/cafekg168/public_html/wp-content/themes/basel/woocommerce/content-product.php
/home/cafekg168/public_html/wp-content/themes/basel/woocommerce/content-single-product.php
/home/cafekg168/public_html/wp-content/themes/basel/inc/vc-config.php
/home/cafekg168/public_html/wp-content/themes/basel/inc/settings.php
/home/cafekg168/public_html/wp-content/themes/basel/inc/shortcodes.php
/home/cafekg168/public_html/wp-content/themes/basel/inc/functions.php
/home/cafekg168/public_html/wp-content/themes/basel/inc/widgets.php
/home/cafekg168/public_html/wp-content/themes/basel/inc/template-tags.php
/home/cafekg168/public_html/wp-content/themes/basel/inc/theme-setup.php
/home/cafekg168/public_html/wp-content/themes/basel/inc/autoload.php
/home/cafekg168/public_html/wp-content/themes/basel/inc/woocommerce.php
/home/cafekg168/public_html/wp-content/themes/basel/404.php
/home/cafekg168/public_html/wp-content/themes/basel/maintenance.php
/home/cafekg168/public_html/wp-content/themes/basel/content-none.php
/home/cafekg168/public_html/wp-content/themes/basel/portfolio.php
/home/cafekg168/public_html/wp-content/themes/basel/page.php
/home/cafekg168/public_html/wp-content/themes/basel/comments.php
/home/cafekg168/public_html/wp-content/themes/basel/single-portfolio.php
/home/cafekg168/public_html/wp-content/themes/basel/functions.php
/home/cafekg168/public_html/wp-content/themes/basel/vc_templates/vc_gallery.php
/home/cafekg168/public_html/wp-content/themes/basel/vc_templates/vc_images_carousel.php
/home/cafekg168/public_html/wp-content/themes/basel/archive-portfolio.php
/home/cafekg168/public_html/wp-content/themes/basel/taxonomy-project-cat.php
/home/cafekg168/public_html/wp-content/themes/basel/sidebar-footer.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/single.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/sidebar.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/searchform.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/footer.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/sidebar-content-bottom.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/index.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/archive.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/inc/back-compat.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/inc/customizer.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/404.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/page.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/template-parts/content-single.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/template-parts/content-page.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/comments.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/image.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/functions.php
/home/cafekg168/public_html/wp-content/themes/twentysixteen/search.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/single.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/sidebar.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/searchform.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/footer.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/index.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/archive.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/inc/back-compat.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/inc/custom-header.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/inc/color-patterns.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/inc/icon-functions.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/inc/customizer.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/inc/template-functions.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/404.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/front-page.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/page.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/comments.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/functions.php
/home/cafekg168/public_html/wp-content/themes/twentyseventeen/search.php
/home/cafekg168/public_html/wp-content/themes/twentyfifteen/single.php
/home/cafekg168/public_html/wp-content/themes/twentyfifteen/sidebar.php
/home/cafekg168/public_html/wp-content/themes/twentyfifteen/index.php
/home/cafekg168/public_html/wp-content/themes/twentyfifteen/archive.php
/home/cafekg168/public_html/wp-content/themes/twentyfifteen/inc/back-compat.php
/home/cafekg168/public_html/wp-content/themes/twentyfifteen/inc/custom-header.php
/home/cafekg168/public_html/wp-content/themes/twentyfifteen/inc/template-tags.php
/home/cafekg168/public_html/wp-content/themes/twentyfifteen/inc/customizer.php
/home/cafekg168/public_html/wp-content/themes/twentyfifteen/404.php
/home/cafekg168/public_html/wp-content/themes/twentyfifteen/page.php
/home/cafekg168/public_html/wp-content/themes/twentyfifteen/comments.php
/home/cafekg168/public_html/wp-content/themes/twentyfifteen/image.php
/home/cafekg168/public_html/wp-content/themes/twentyfifteen/functions.php
/home/cafekg168/public_html/wp-content/themes/twentyfifteen/content-page.php
/home/cafekg168/public_html/wp-content/themes/twentyfifteen/search.php
===============To prevent any data corruption and theft of your website data, we have placed a POST block on the account to prevent all POST functions made to the account.
To access and make the changes to the website, you will need to edit the .htaccess in /home/cafekg168/public_html/ to add your own public IP as follows:
<Limit POST>
order deny,allow
deny from all
allow from 127.0.0.1
allow from 103.245.95.0/24
allow from [add your own public ip]
</Limit>To know what your own public IP is, you can go to https://cpanel.com/showip.shtml
For E-commerce website, it is important to be malware free so that the POSTBLOCK can be removed. POSTBLOCK set up will restrict more malware injection and prevent malware from taking over your email service to send out spam emails. However, POSTBLOCK also restrict functions like customer/admin login, customer purchase action, and contact form as well.
We will require you to perform the following on the websites to complete the security with the assistance of your developer:
1) Change any login passwords for all the websites in this account.
2) Check the website files to locate other malicious/backdoor files that are undetected by malware scanners.
3) Ensure the website applications and their respective plugins or extensions are up-to-date to prevent any form of exploit for the hackers. (Do ensure you have made a backup copy of both webfiles and database before proceeding.)
4) Remove unused plugins or extensions to prevent any neglected plugins and extensions from becoming a loophole for hackers to exploit.
5) Check your website users to make sure no malicious users have been added to gain admin privilege to login to any website admin panel.
6) Consider adding security plugins or extensions to better secure your websites.If you require our assistance to clean up the infected files in your hosting account, please do not hesitate to contact us for more information.
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We look forward to your response. Thank you!
In reply to: Hi, theme installation on google cloud platform
Hello,
About this AJAX error, we asked you to contact your hosting providers so they can provide error logs or enable PHP errors display on the website. Could you please do this so we can check what is wrong with the import function?
Regards
In reply to: Hi, theme installation on google cloud platform
there were issues, i solved them by your help.
Yes if possible pls resolve it from your end, as I want to keep default theme sometime and shift to child theme, vice versa. But this “Import AJAX problem. Please, try import data manually.” error is occurring, which needs to be resolve, please help.In reply to: Hi, theme installation on google cloud platform
1 – how to activate base version, i selected child but not able to go to default base versions.
when trying to activate, showing this error: “Import AJAX problem. Please, try import data manually”.
2 – In electronics theme, showing -? women, men, watches.. categories in -> browse categories. where are these categories available in wp edit mode?? please helpI get the following error when trying to import Dummy Content.
Import AJAX problem. Please, try import data manually
Please advise
Attachments:
You must be logged in to view attached files.If you get an error while importing then there is some problem with AJAX request. And we can’t know what exactly this problem is caused by without looking into your theme files and debugging AJAX requests. It is not a widespread error and there is no any general solution to it.
Regards
chrischidgey
ParticipantApril 3, 2017 at 4:57 pm #11656Error message (above) appeared between start of import and 10%, completed and then displayed this message (as well as AJAX message):
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Base dummy content is successfully imported and installed. Now you can choose any version to apply its settings for your website or leave a default one. You are be able to switch to default version settings any time.
—But theme still showing default (blog, no products, no demo) content. Running locally.
Increased memory via wp-config.php:
define(‘WP_DEBUG’, true);
define( ‘WP_DEBUG_LOG’, true );
define(‘WP_MEMORY_LIMIT’, ‘256M’);Log shows:
can import the sample data, keep seeing this “Import AJAX problem. Please, try import data manually” error, debug mode is on, please help!
Topic: Demo Content not uploading
in forum Basel support forumHello Admin,
I am trying to install the demo content for your theme on my website and I can’t.
It keeps bringing this error message:“Import AJAX problem. Please, try import data manually.”
I have included my wp login details for a fast resolution of this issue.
I have a deadline to meet on this project, so please help me ASAP.
Thanks
Attachments:
You must be logged in to view attached files.Topic: Demo Content Will Note Upload – AJAX Error
in forum Basel support forumHi,
I just installed the template and all the plug-ins. I’m trying to import the demo content starting with the required ‘Base’ content, but I’m seeing the following error: “Import AJAX problem. Please, try import data manually.”
Any suggestions on how to resolve this error?
Thanks,
CoryAttachments:
You must be logged in to view attached files.Topic: Demo content not uploading
in forum Basel support forumHello there,
I received the following error when uploading the dummy content (Base Content) via the theme,
‘Import AJAX problem. Please try import data manually’
However there are no instructions on how to install the dummy content manually.
Can you supply please.Regards,
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AuthorSearch Results
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Search Results
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Topic: WEB SCRIPTS ERROR
Topic: Demo Content not uploading
Topic: Demo content not uploading