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Account Registration page not working on 2 out of 3 sites

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #175874

    mjwilson
    Participant

    I just had a customer tell me that they couldn’t register an account on my website.

    I checked it out and it is true! On the 3 sites I have running Woodmart, only one of them lets you create an account. The other two just go to the log in screen.

    I will attach screen shots of how the three different sites look.

    How can I get the registration working on the two sites that it isn’t?

    Thanks.

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    #175876

    mjwilson
    Participant

    Had a glitch when posting this. Will add the other screen shots here.

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    #175878

    mjwilson
    Participant

    Had a glitch when posting this. Will add the other screen shots here. I am getting that your site is experiencing technical difficulties when trying to upload screen shots.

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    #175880

    mjwilson
    Participant

    I am getting that your site is experiencing technical difficulties when trying to upload screen shots. I have to upload them separately.

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    #175882

    mjwilson
    Participant

    Still getting that your site is experiencing technical difficulties when trying to upload screen shots. I have to upload screen shots separately.

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    #175884

    mjwilson
    Participant

    This is a PITA

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    #175886

    mjwilson
    Participant

    I am getting errors but then it is posting duplicates. Sorry.

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    #175908

    Hello,

    All your screens are attached successfully.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)