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Category page with one column

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  • #261910

    jmprojeto
    Participant

    1 – On category pages, products are defined with 3 columns, but the website always displays with one column.
    If you filter by any item, it returns to 3 columns.
    I noticed that when disabling the “elementor” plug the columns are normal.

    2 – When a filter is activated, the translation of some items is not displayed.

    3 – The “filter by” option on the product page is not in a select.

    Website Url: http://newdayhomehousew1.hospedagemdesites.ws/categoria-produto/bar/

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    #261941

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #262082

    jmprojeto
    Participant

    In question 1 I informed you that when you disable the “Elementor” plugin, the columns are correct.
    Regarding the other questions, what should I do?

    #262233

    Hello,

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #262277

    jmprojeto
    Participant

    OK, confirmed

    #262428

    Hello,

    Please provide FTP access to the private area.

    Best Regards

    #262439

    jmprojeto
    Participant

    Added in private

    #262683

    Hello,

    Please find this file: woodmart\inc\integrations\elementor\elements\products\products.php

    Then find this line:

    if ( ! $products->have_posts() ) {
       return;
    }

    Replace it with this line:

    if ( ! $products->have_posts() ) {
    	wc_reset_loop();
    	wp_reset_postdata();
    	woodmart_reset_loop();
    	return;
    }

    We shall fix this in the nearest update.

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)