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editing issue’s

Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • #435556

    bvdbertrand2
    Participant

    hello
    when i activate wpbakkery i cant do anything

    #435616

    bvdbertrand2
    Participant

    found a few things

    #435654

    bvdbertrand2
    Participant

    I have found basically everything

    now i have one thing i cant find https://i.imgur.com/CcetQlm.png how do i remove this from the footer

    .:also why do some pictures dont show up on mobile

    thnk you

    #435794

    Hello,

    Sorry to say but we can’t seem to find Recent Posts in your Footer.

    Further, there are two ways to set up the Footer under the Theme. Either you go with the Widgets one or you can have a HTML Block created for the Footer. Here is the guide to that: https://xtemos.com/docs-topic/set-up-footer/

    So, it might be the Widget of Recent Posts added in your Footer which you might have already removed. Widgets can be found under the Dashboard > Appearance > Widgets > there you can find Footer related columns to add widgets in them.

    Best Regards

    #435805

    bvdbertrand2
    Participant

    i have indeed found that the category i couldnt remove was in ‘widgets’ so thats sorted Thnx anyway

    now i suffer from General testing and finding alot of things that dont work as example my search Bar

    ISSUE #1
    i search for a brand : https://i.imgur.com/k6jISSm.png it doesnt find it but,
    https://i.imgur.com/A0aXOzF.png ,its definitley there?

    ISSUE #2
    you can see (same picture) https://i.imgur.com/A0aXOzF.png i have search by brand on the ‘SHOP’ page
    is it possible to get this on every page? because im only getting this https://i.imgur.com/7i46UsZ.png

    i know it must be in Widgets to add it on every Page, but please Hit me to death if i have to figure this myself
    can you grant me a guide or?

    #435814

    bvdbertrand2
    Participant

    ***

    #435975

    Hello,

    1- Regarding searching the Brand in its search input of the Layered Nav widget it is working fine on your Site: https://snipboard.io/KMyBEr.jpg

    Further, regarding the general Search of the Site in the Header, the search works on a product keyword. This is the Woocommerce feature and our theme can only suggest search by SKU. You can enable the feature in the Theme Settings > Shop > Search by product SKU

    Regarding your mentioned concern, there is a follow-up Topic that you can check:
    https://xtemos.com/forums/topic/search-function-does-not-search-within-product-attributes-mainly-brand/

    Here the Customer used the Relevanssi Search plugin which eventually resolves their concern. So, you can also try using the Relevanssi Search plugin on your Site: https://wordpress.org/plugins/relevanssi/

    After installing the Plugin, you can enable Relevanssi under the Dashboard > Theme Settings > General > Search > Use Relevanssi for AJAX search: https://snipboard.io/d3mDtR.jpg

    Hope this works out for you!

    2- The Picture of your Footer is now removed from our earlier response as mentioned.

    Best Regards.

    #437232

    bvdbertrand2
    Participant

    hello

    #437233

    bvdbertrand2
    Participant

    also

    #437353

    Hello,

    1- Sorry for the inconvenience, if Relevanssi doesn’t work out for you, you can deactivate that Plugin and then try searching for Products that might work correctly by then. For the Brand searching like we mentioned you earlier, the search works on a product keyword. This is the Woocommerce feature and our theme can only suggest search by SKU. So, Brand searching isn’t supported by it.

    2- Regarding the Shop page concern, sorry to say but your Site is on Maintenance mode so we aren’t able to view it. In this regard, could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    If somehow issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    3- If you want to Translate your Site, you can try using the Loco Translate plugin on your Site. It’s free to install and is compatible with the Theme too. Here is the guide to that: https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/

    Best Regards

    #437735

    bvdbertrand2
    Participant

    ok thnk you

    #437867

    bvdbertrand2
    Participant

    elloow

    #437868

    bvdbertrand2
    Participant

    pw update

    #438031

    Hello,

    I have set up the theme translation on the site, please check the site after removing the browser cache.

    2. For the Footer setup, please read and follow the instructions:

    https://xtemos.com/docs-topic/set-up-footer/

    Best Regards.

    #438447

    bvdbertrand2
    Participant

    hello sir

    #438552

    Hello,

    As far as we have visited your Site with Logged in and without Logged In, the Footer layout seems to be appearing the same: https://snipboard.io/5XigKT.jpg

    Please check back your Site after completely clearing browser and server cache.

    Best Regards.

    #438581

    bvdbertrand2
    Participant

    ye returns/returns shouldnt be there so something is wrong with the footer

    #438861

    Hello,

    As far as we are seeing the Footer on your Site, there isn’t any Return/Returns menu item added: https://snipboard.io/uFjy5h.jpg

    There might be some Menu Item added in this regard earlier on the Footer of your Site which you might have removed now.

    Best Regards.

Viewing 18 posts - 1 through 18 (of 18 total)