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Product tabs gone

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #475517

    fujael
    Participant

    Hi
    I can’t find reviews and product tabs in details page. please help

    https://wishesfrombd.com/greeting/classic-wooden-chair

    #475543

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Description – is the main description on the product page.

    Reviews are disabled in Woocommerce > Settings > Product. It is not editable. You can find additional options for the reives in the Theme settings > Single product > Reviews.

    Additional tab (with the attributes) enter each attribute in the product page and disable showing on the product page. Not editable.

    Additional tab (Shipping information) You can edit it in the Theme Settings > Product page > Tabs: https://xtemos.com/docs/woodmart/html-blocks-2/#shipment_delivery

    Best Regards

    #475638

    fujael
    Participant

    Description – is the main description on the product page.

    Settings > Product. It is not editable. You can find additional options for the reives in the Theme settings > Single product > Reviews.

    I changed those settings with checks but didn’t work.

    Additional tab (with the attributes) enter each attribute in the product page and disable showing on the product page. Not editable.

    Additional tab (Shipping information) You can edit it in the Theme Settings > Product page > Tabs:

    I did make the change but didn’t work. Please log in to my site using admin information:

    #475757

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #475925

    fujael
    Participant

    Hello
    How can I find theme options or enable/disable theme option for storefront theme?

    #475935

    fujael
    Participant

    hello
    I finaly got why other tabs are gone, but review tab is no way I could see any change of code. do you want to see FTP information?

    #475936

    fujael
    Participant

    https://wishesfrombd.com/greeting/bangladeshi-boys-dancing-for-you

    This page

    I added meta info from phpmyadmin: _wc_average_rating = 5.00, _wc_review_count = 1 for product id = 300

    also I added to the comment table a new comment as review with all data. but nothing shows this page a review info like other page: https://wishesfrombd.com/greeting/photo-main-for-dancing

    Can you investigate?

    #476469

    Hello,

    Please enable reviews in the product settings: https://monosnap.com/file/lUEa8tXRhyQa7lvRvaKG1cZ7apJCeA

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)