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Product tabs gone
- This topic has 7 replies, 2 voices, and was last updated 10 months, 2 weeks ago by Elise Noromit.
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June 16, 2023 at 10:58 pm #475517
fujaelParticipantHi
I can’t find reviews and product tabs in details page. please helpJune 17, 2023 at 1:14 am #475543
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Description – is the main description on the product page.
Reviews are disabled in Woocommerce > Settings > Product. It is not editable. You can find additional options for the reives in the Theme settings > Single product > Reviews.
Additional tab (with the attributes) enter each attribute in the product page and disable showing on the product page. Not editable.
Additional tab (Shipping information) You can edit it in the Theme Settings > Product page > Tabs: https://xtemos.com/docs/woodmart/html-blocks-2/#shipment_delivery
Best Regards
June 17, 2023 at 4:47 pm #475638
fujaelParticipantDescription – is the main description on the product page.
Settings > Product. It is not editable. You can find additional options for the reives in the Theme settings > Single product > Reviews.
I changed those settings with checks but didn’t work.
Additional tab (with the attributes) enter each attribute in the product page and disable showing on the product page. Not editable.
Additional tab (Shipping information) You can edit it in the Theme Settings > Product page > Tabs:
I did make the change but didn’t work. Please log in to my site using admin information:
June 18, 2023 at 11:59 pm #475757
Elise NoromitMemberHello,
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
Best Regards
June 19, 2023 at 6:28 pm #475925
fujaelParticipantHello
How can I find theme options or enable/disable theme option for storefront theme?June 19, 2023 at 9:21 pm #475935
fujaelParticipanthello
I finaly got why other tabs are gone, but review tab is no way I could see any change of code. do you want to see FTP information?June 19, 2023 at 9:26 pm #475936
fujaelParticipanthttps://wishesfrombd.com/greeting/bangladeshi-boys-dancing-for-you
This page
I added meta info from phpmyadmin: _wc_average_rating = 5.00, _wc_review_count = 1 for product id = 300
also I added to the comment table a new comment as review with all data. but nothing shows this page a review info like other page: https://wishesfrombd.com/greeting/photo-main-for-dancing
Can you investigate?
June 22, 2023 at 12:48 am #476469
Elise NoromitMemberHello,
Please enable reviews in the product settings: https://monosnap.com/file/lUEa8tXRhyQa7lvRvaKG1cZ7apJCeA
If you have any questions please feel free to contact us.
Best Regards
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