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Replace New Theme With Old Theme

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  • #484952

    rubblejockey
    Participant

    Hello, I recently took over the development of a site. The developers used their Woodmart parent/child theme to build the site. Since we’re no longer using that company, we need to purchase the theme ourself so it can be updated. Because when I tried updating the parent theme I got error:

    “An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

    So I just purchased the Theme on our new account, and need to replace the current theme with the new one. But I’m not sure the best way to do this. I don’t want any of the code or settings to be replaced because the website is already completed. Is there a way I can just update the license of the parent theme to the license of the theme I just bought?

    In the WP dashboard, when I go to Woodmart > Theme License > if I click ‘Deactivate Theme’, will I be able to update the license to the new one? Will anything break if I do that?

    Thank you,
    Aaron

    #484954

    rubblejockey
    Participant

    I just updated the license by clicking ‘Deactivate Theme’ and entered the new license then reactivated. Then I went to update the theme and I get error “An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

    Does anyone have insight?

    Thank you,
    Aaron

    #484961

    rubblejockey
    Participant

    I ended up fixing the issue by FTPing the new theme file through cpanel. Issue is resolved.

    #485079

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    Best Regards

    #485088

    rubblejockey
    Participant

    Why are you guys only commenting on tickets that I’ve already solved myself, but no one is commenting on the tickets that I actually need help on in this moment? Please go see ticket

    https://xtemos.com/forums/topic/checkout-button-missing-from-cart-page-2/

    #485217

    Hello,

    Your topic has been already replied.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)

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