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Theme has conflict with Elementor Pro

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  • #456138

    hengwin
    Participant

    Hello,

    We have just found out the theme woodmart has conflict with elementor pro, the builder we are currently using. We just had the issue of not displaying items in the cart, so we deactivated it and we are unable to use it.

    Can you advise when will the new update be released so we will be able to use our builder elementor pro again.

    Thanks,
    Krizzia

    #456321

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these:

    Slider Revolution
    Elementor
    Elementor Pro
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)