Theme settings are not translated in different languages

Do you mean that HTML Blocks are on wrong positions? Seems that English version has an HTML Block in prefooter area and in Spanish it is above the tabs. Try to replace wpml-config with this one and change extra content position for both languages also

<wpml-config>
    <custom-types>
        <custom-type translate="1">cms_block</custom-type>
        <custom-type translate="1">portfolio</custom-type>
        <custom-type translate="0">basel_sidebar</custom-type>
    </custom-types>   
    <taxonomies>
        <taxonomy translate="1">categories</taxonomy>
        <taxonomy translate="1">project-cat</taxonomy>
        <taxonomy translate="1">tag</taxonomy>
    </taxonomies>  
    <admin-texts>
        <key name="basel_options">
            <key name="logo" />
            <key name="logo_width" />
            <key name="header_text" />
            <key name="header_area" />
            <key name="popup_text" />
            <key name="reg_text" />
            <key name="cookies_text" />
            <key name="empty_cart_text" />
            <key name="copyrights" />
            <key name="copyrights2" />
            <key name="prefooter_area" />
            <key name="additional_tab_title" />
            <key name="additional_tab_text" />
        </key>
    </admin-texts>  
    <custom-fields>
        <custom-field action="translate" label="Extra content">_basel_extra_content</custom-field>
        <custom-field action="translate" label="Extra content position">_basel_extra_position</custom-field>
    </custom-fields>  
</wpml-config>

Pics bellow.

One more image

Dear Xtemos, are you right now in website modifying position of extra content?

No, we didn’t modify anything. Just checked the product and see that there are no any duplicated fields and extra content position opinion is here. https://gyazo.com/31c6043390b45a728e8881e646b20705

We also were able to save some HTML Block id here https://gyazo.com/d4c732c8d7359bf5a3bb4a828e56546f

Thanks!!!!
It looks to be repaired, but I need some more time to translate products and check if everything works fine.
Just one more thing, I would like to could also click some more fields, as “hide related products” , because in spanish products these products are still shown.

I guess code must be like this?
<custom-fields>
<custom-field action=”translate” label=”Extra content”>_basel_extra_content</custom-field>
<custom-field action=”translate” label=”Extra content position”>_basel_extra_position</custom-field>
<custom-field action=”translate” label=”Hide Related Products”>_basel_related_off</custom-field>
<custom-field action=”translate” label=”Product video URL”>_basel_product_video”
<custom-field action=”translate” label=”Product image size”>_basel_single_product_style”
</custom-fields>
and so on?

THANKS!

Yes, your code is correct and you can add any custom fields to translation in this way.

Thanks so much Xtemos!
I will tell you when website is translated!

A big hug!
Estefanía.

Sure, write us about the result 🙂

Hi Atemos Studio!!!
I am performing translation of products, and, by the moment, everything is working fine!
Great!
So, by now, I will close the ticket for this topic.
Thanks a lot for your help, your patient and wonderful support!!!!
A big thanks!

Estefanía.

Hi!!!!

Hi,

Yes, we have removed all the images 🙂

Regards

Dear Xtemos!
After a long time I have to contact again, with the same problem that several months ago.
I think, this issue came from updated theme.
In the translation product page I can check and translate into spanish main fields, but “custom fields” as:
Product image size
Extra content
Extra content position
are in blank (with no english options filled in fields) and I can not copy to the right side to translate them into spanish.

Please, can you help me again with this ( I am sure is quite easy to fix) new-old problem?
Thanks a lot in advance!!!!

The file I have for translation is:
<wpml-config>
<custom-types>
<custom-type translate=”1″>cms_block</custom-type>
<custom-type translate=”1″>portfolio</custom-type>
<custom-type translate=”0″>basel_sidebar</custom-type>
</custom-types>
<taxonomies>
<taxonomy translate=”1″>categories</taxonomy>
<taxonomy translate=”1″>project-cat</taxonomy>
<taxonomy translate=”1″>tag</taxonomy>
</taxonomies>
<admin-texts>
<key name=”basel_options”>
<key name=”logo” />
<key name=”logo_width” />
<key name=”header_text” />
<key name=”header_area” />
<key name=”popup_text” />
<key name=”reg_text” />
<key name=”cookies_text” />
<key name=”empty_cart_text” />
<key name=”copyrights” />
<key name=”copyrights2″ />
<key name=”prefooter_area” />
<key name=”additional_tab_title” />
<key name=”additional_tab_text” />
</key>
</admin-texts>
<custom-fields>
<custom-field action=”translate” label=”Extra content”>_basel_extra_content</custom-field>
<custom-field action=”translate” label=”Extra content position”>_basel_extra_position</custom-field>
</custom-fields>
</wpml-config>

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Hi,

Are you trying to translate these fields for a particular product? Does this product have all fields values or they are empty?

Regards

Thanks for quick reply!!!
I attached a pic of example of a section of translation page of any product, old and new ones.
I hope you can help me :)!

Thanks to much!!!!
Estefanía.

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Can we log in and check it? Are username and password remaining the same?

Here you have credentials.

Thanks so much!

Could you please specify the name of the product or how can we find it in admin panel because your links don’t work for us?

Thank you

Actually, the problem occurs in all products.
🙁
Because of the coming soon front page, you have to be login in order to see the links.
I try to explain my best.
In spanish translation page, where to the left we found characteristic of product and to the right, fields for translation, there are some fields that are auto-filled in english, so I can see what they mean and translate manually into right part.
But, custom fields, like html block, position of extra content, size of product image and that, they have nothing in left part, even, no title on custom fields, like the pic I have sent you previously.
Thanks!!!!

You can access to products in left side of admin panel.
For translation, click on either the arrow or the spinning icon.
I do not know if this was your question 🙁

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OK, we see the problem but we don’t know why WPML show these fields as empty. You need to contact plugins developers and ask why it doesn’t work. It doesn’t seem to be a theme related issue.

Regards

Thanks! I understand your reply, but some time ago, at the start of this topic, some issues of translating custom fields in product translation page was solved by adding some custom tags to the wpml-config.xml file.
Do you remember that?
I thought that now it seems that basel theme changed the name of that tags, I mean:
previous:
<custom-fields>
<custom-field action=”translate” label=”Extra content”>_basel_extra_content</custom-field>
<custom-field action=”translate” label=”Extra content position”>_basel_extra_position</custom-field>
</custom-fields>
Seems to be now:
job_field__product_image_gallery

I will ask wpml developers.
I will tell you when problem is fixed, ok?

Thanks!
Estefanía.

OK, contact us when you will have any further information.

Regards

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