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website doesn’t work on Mobile

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  • #466568

    ez2021
    Participant

    Website doesn’t work on Mobile on these pages: Main page and Prescription page.
    Please see attached pictures.

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    #466657

    Hello,

    First of all update the new version of theme “WOODMART WORDPRESS NEW: 7..2.4RELEASED” and update the required plugin and check the issue.
    https://xtemos.com/docs-topic/update-the-theme/

    Then Edit page with Elementor -> in the responsive mode -> you can adjust the content in mobile devices.
    https://ibb.co/pdQXy0V.

    https://elementor.com/help/mobile-editing/

    Best Regards.

    #471594

    ez2021
    Participant

    Thanks.
    One more problem on Mobile:
    The company name in the Main Header has a different font size on each page.
    Please help. Thanks.

    #471799

    Hello,

    You have set different headers in these pages, please check and set as per your needs:
    https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/

    If you have any questions please feel free to contact us.

    Best Regards.

    #473398

    ez2021
    Participant

    Problems happened on pages that have same header.
    By the way, they become normal after a couple of days. so no need to fix. thanks.

    • This reply was modified 10 months, 3 weeks ago by ez2021.
    #473589

    Hello,

    We are thrilled that you loved your experience with XTEMOS,We put customer experience and satisfaction as our priority, and your words reaffirm the hard work we put in every day.
    So thanks for your kind words and we look forward to seeing you again.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

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