Website excessively slow

I have followed all your recommendations to optimize the speed of my website but it is still excessively slow. I have contacted my hosting and they tell me that the problem is in the template. According to a speed test page, there are two lines corresponding to two urls that are not loading. But it is not possible to find where they come from. Could you please help me?

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

[Author]

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