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WoodMart causing layout issue on Gravity Forms

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  • #467820

    Jeriss Cloud Center
    Participant

    I’ve created a staging copy of my site where
    – I disabled all plugins
    – I removed all customizations
    – I switched to WoodMart parent theme
    – and I tested with a default Twenty theme

    With WoodMart, there is a layout issue on the Gravity Forms (see screenshot): the “plus” button is being shown 3x.

    With Twenty-Twenty-Three theme, there is no layout issue at all.

    Therefore, there is an issue on WoodMart since it works fine with default theme.

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    #467943

    Luke Nielsen
    Keymaster

    Hello,

    Please add the below code to the “Global Custom CSS” area in Theme Settings -> Custom CSS.

    .gform_wrapper.gravity-theme .gfield_list_icons button {
    	min-height: auto;
    }

    In the meantime, feel free to ask me any questions you may have.

    Kind Regards

    #468035

    Jeriss Cloud Center
    Participant

    Dear Luke,

    It works! Can you please deploy a Patch?

    Thanks
    Simon

    #468059

    Luke Nielsen
    Keymaster

    Hello,

    We are not supporting this plugin therefore we will not add this fix to a new update or patch.

    I sincerely appreciate your understanding in this matter. Please feel free to reach out to me if you have any further questions.

    Kind Regards

    #468084

    Jeriss Cloud Center
    Participant

    1) Gravity Forms is the most well known plugin in the world for wordpress, so you MUST support it.

    2) Their plugin works perfectly well with any default theme, so you MUST fix this in your theme.

    #468109

    Bogdan Donovan
    Keymaster

    Hi,

    1. For now, our theme didn’t support the following plugin. If a major proportion of our customers will encounter problems with the operation of this plugin, its support may be included in the theme in the future. We currently fully support the Contact Form 7 plugin to manage contact forms.

    2. The following plugin uses the “button” HTML element for plus button in their forms (https://prnt.sc/YJq724o9kZcV) and at the same time it didn’t provide any styles to ensure that min-height value can be set globally for “button” HTML tag (https://prnt.sc/dZIMEyLbWN2K), which is common practice for controlling buttons design, but which is missing in default Twenty theme. To ensure this button works in all themes, we recommend that you contact the plugin support, or use the custom code we provided to use it with the Woodmart theme.

    Kind Regards

    #468984

    Jeriss Cloud Center
    Participant

    Here is the answer from Gravity Forms support. They’re saying that it’s up to WoodMart theme to adapt its code to integrate with Gravity Forms because Gravity Forms simply follow default WordPress themes best practices, and not the best practices that you consider to be the best ones.

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    #469074

    Bogdan Donovan
    Keymaster

    Hi,

    The following issue was fixed by the custom CSS code provided to you earlier.

    For now, our theme didn’t support the following plugin. If a major proportion of our customers will encounter problems with the operation of this plugin, its support may be included in the theme in the future.

    Kind Regards

    #469093

    Jeriss Cloud Center
    Participant

    I’ve added the custom code, and I’ve raised a feature request to add support for Gravity Forms.

    You can close this ticket thanks.

    #469112

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! In case you need any additional help, I’d be more than happy to assist you.

    Wish you all the best.

    Kind Regards

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