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Demo not Imported Properly

Viewing 30 posts - 61 through 90 (of 108 total)
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  • #664512

    Hung Pham
    Keymaster

    Hi Faisal Awan,

    We see you left a 1-star rating https://themeforest.net/ratings/3648770. We are very sorry that you faced any problems working with our theme. Please, understand that we really want to help every customer ASAP and I provided the solutions. Please let me know if you want more details.

    We kindly request that you adjust the rating.

    1. In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WordPress Cores file, WoodMart Core plugins and WoodMart theme. You can refer to article

    https://xtemos.com/docs-topic/theme-translation/
    https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/
    https://www.youtube.com/watch?v=H7zUPEACLRQ

    2. Navigate to Appearance > Widgets > in Shop page widget area and you can change number of top rated products https://ibb.co/ynX93zkR

    Regards,

    #664514

    Faisal Awan
    Participant

    Hi,

    My question was
    I want to change the product label of “Hot” to “Featured”. How to rename it? I am not asking to translate it to multilingual, I am just asking to rename the hot label to Featured. How to rename it?
    My question was
    I want to assign some products to “Top Rated Products” on the homepage section. How can I do that?
    Your reply was
    Navigate to Appearance > Widgets > in Shop page widget area, and you can change the number of top-rated products https://ibb.co/ynX93zkR (this screenshot shows how to add “top rated products” on the sidebar, but I am not asking about the sidebar. I am asking about the homepage section. Please send me a screenshot of the homepage section.

    #664542

    Hung Pham
    Keymaster

    Hi Faisal Awan,

    We see you left a 1-star rating https://themeforest.net/ratings/3648770. We are very sorry that you faced any problems working with our theme. Please, understand that we really want to help every customer ASAP and I provided the solutions. Please let me know if you want more details.

    1. You can use Loco Translate plugin to change words as well

    https://www.youtube.com/watch?v=H7zUPEACLRQ

    2. Are you referring to Featured Products section?

    We kindly request that you adjust the rating.

    Regards,

    #664582

    Faisal Awan
    Participant

    Hi,
    Header search is not working (screenshot attached) https://staginguat.mobiphix.ca/

    I need the header search to work like this (screenshot attached) https://mobiphix.ca/

    Attachments:
    You must be logged in to view attached files.
    #664641

    Hung Pham
    Keymaster

    Hi Faisal Awan,

    We see you left a 1-star rating https://themeforest.net/ratings/3648770. We are very sorry that you faced any problems working with our theme. Please, understand that we really want to help every customer ASAP and I provided the solutions. Please let me know if you want more details.

    We kindly request that you adjust the rating.

    Regards,

    #664661

    Faisal Awan
    Participant

    Hi,

    Are you a professional?

    I asked a question
    Header search is not working (screenshot attached) https://staginguat.mobiphix.ca/

    I need the header search to work like this (screenshot attached) https://mobiphix.ca/
    Waiting for your reply

    Attachments:
    You must be logged in to view attached files.
    #664923

    Hung Pham
    Keymaster

    Hi Faisal Awan,

    Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through the admin bar directly Hover on the Search element, click on the Pencil icon to edit and enable the Search with AJAX option in the settings of the Search element. https://postimg.cc/V5YscXcY

    Please refer to this article https://xtemos.com/docs-topic/woodmart-header-builder/

    I am always try our best to assist you, I kindly request that you adjust the rating https://themeforest.net/ratings/3648770 Please understand that we really want to help every customer ASAP and I provided the solutions. Hope you will response to our kindly requests.

    Regards,
    Hung PD

    #664926

    Faisal Awan
    Participant

    Hi,
    I want to assign some products to “Top Rated Products” on the homepage section. How can I do that?
    For “Featured Products” section on homepage.

    #665057

    Hung Pham
    Keymaster

    Hi Faisal Awan,

    You keep asking questions and I am always try our best to assist you, I kindly request that you adjust the rating https://themeforest.net/ratings/3648770 Please understand that we really want to help every customer ASAP and I provided the solutions. Hope you will response to our kindly requests.

    Edit homepage > select widget > Style tab > and you can increase number of feature products.

    Kind Regards,
    Hung PD

    #665094

    Faisal Awan
    Participant

    I didn’t ask about the number of featured products.
    Open your mind and open your eyes
    I want to assign some products to “Top Rated Products” on the homepage section. How can I do that?
    For the “Featured Products” section on the homepage. (Screenshot attached)

    Attachments:
    You must be logged in to view attached files.
    #665142

    Hung Pham
    Keymaster

    Hi Faisal Awan,

    Sorry, but I kindly request you keep polite and don’t need to highlight your words.

    Kind Regards,
    Hung PD

    • This reply was modified 1 month, 1 week ago by Hung Pham.
    #665187

    Faisal Awan
    Participant

    I want to assign some products to “Top Rated Products” on the homepage section. How can I do that?
    For the “Featured Products” section on the homepage. (Screenshot attached)

    • This reply was modified 1 month, 1 week ago by Faisal Awan.
    Attachments:
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    #665280

    Faisal Awan
    Participant

    Still waiting for your reply

    #665544

    Faisal Awan
    Participant

    After 24 hours passed, still waiting for your reply

    #665614

    Faisal Awan
    Participant

    Hi,

    1. I want to assign some products to “Top Rated Products” and “Best Seller Products” on the homepage section. How can I do that?
    For the “Featured Products” section on the homepage. (Screenshot attached)

    2. On the Single Product page, how can I modify the text as shown in the attached screenshot?

    Attachments:
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    #665640

    Hung Pham
    Keymaster

    Hi Faisal Awan,

    Thanks for your patience.

    1. If you selected specific source, for e.g Featured Products then there is no way to add products source. You can use All Products source, then specific products by IDs or Titles.

    2. You are using custom layouts for a single product page, which is built with the WoodMart WooCommerce builder.

    Navigate to Layouts > edit the single product and select Info box widget and you can change the titles.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    I see you changed the rating, I am really appreciate it. Thank you.

    Kind Regards,
    Hung PD

    #665879

    Faisal Awan
    Participant

    Hi,
    In your demo theme, https://woodmart.xtemos.com/megamarket/, all three tabs are working fine, and when you click on any tab, it shows the relevant products like new shows new products and top sellers show top seller products, but how are they working smoothly (screenshot attached)?
    On the other hand, https://staginguat.mobiphix.ca/payment-and-delivery/, my website page is not showing the top-rated and best-selling products. How to fix it (screenshot attached)?

    Attachments:
    You must be logged in to view attached files.
    #665955

    Hung Pham
    Keymaster

    Hi Faisal Awan,

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,
    Hung PD

    #665956

    Faisal Awan
    Participant

    Yes, you can deactivate extra plugins

    #666015

    Hung Pham
    Keymaster

    Hi Faisal Awan,

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    Admin credential is incorrect, please check again. Thanks for your patience.

    Regards,
    Hung PD

    #666018

    Faisal Awan
    Participant

    Hi,
    You can guide me with screenshot images, and I will follow the steps.

    #666028

    887nak
    Participant

    Just passing through this thread – Hung, massive respect for your patience.

    #666038

    Faisal Awan
    Participant

    What do you mean by “Just passing through this thread”
    I didn’t understand.
    It has been 5 days since I asked a question
    In your demo theme, https://woodmart.xtemos.com/megamarket/, all three tabs are working fine, and when you click on any tab, it shows the relevant products like new shows new products and top sellers show top seller products, but how are they working smoothly (screenshot attached)?
    On the other hand, https://staginguat.mobiphix.ca/payment-and-delivery/, my website page is not showing the top-rated and best-selling products. How to fix it (screenshot attached)?

    Attachments:
    You must be logged in to view attached files.
    #666041

    887nak
    Participant

    Hi Faisal,

    I’m not part of the support team — just someone who happened to read through this thread.
    Your tone throughout has been aggressive and uncalled for. Hung’s patience is genuinely impressive, because frankly, very few people would’ve tolerated this kind of attitude.
    Support means assistance, not submission.

    You might get better results with a bit more respect.

    #666042

    Faisal Awan
    Participant

    It has been 5 days since I asked a question

    Attachments:
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    #666062

    Hung Pham
    Keymaster

    Hi Faisal Awan,

    Please provide me credentials for debugging, it’s hard to find root cause of issue via screenshots or look. Thanks for understanding.

    Regards,
    Hung PD

    #666082

    Faisal Awan
    Participant

    credentials are provided below

    #666223

    Hung Pham
    Keymaster

    Hi Faisal Awan,

    Thanks for details.

    The tab Top rated could not display products due to no comments on products. The Top Rated Products data source means: The products that have a comment, and is sorted by the number of comments in the product, from more to less.

    Can you try to add few comments to products and double check?

    Regards,
    Hung PD

    #666297

    Faisal Awan
    Participant

    Hi,
    How you displayed “Best Seller” products. Its data source ??
    https://staginguat.mobiphix.ca/payment-and-delivery/
    Screenshot attached

    Attachments:
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    #666316

    Hung Pham
    Keymaster

    Hi Faisal Awan,

    Because you set Bestsellers data source https://snipboard.io/1cPDHL.jpg

    Regards,
    Hung PD

Viewing 30 posts - 61 through 90 (of 108 total)