Demo not Imported Properly

Hi,
You didn’t understand my question https://snipboard.io/1cPDHL.jpg
My question is, if I create a new product and want it to show on “Best Seller” tab, what should I do?
Where is the option in the edit product to add “Best Seller” ?

Hi Faisal Awan,

Thanks for your patience.

Be sure that you have some complete orders to be sure that you really have best seller products.

Regards,
Hung PD

[Faisal Awan]

If I have some complete orders, then how can I select some of them for the “Best Seller” tab??
Guide me with screenshot images.

• This reply was modified 1 month, 4 weeks ago by Faisal Awan.

Hi Faisal Awan,

Currently, there is no option to select Best Sellers products, it will appears automatically.

You can select specific products via List of IDs sources.

Regards,
Hung PD

Hi,
I have no free shipping in WooCommerce, but it is showing (screenshot attached).
Please fix it.

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Hi Faisal Awan,

First of all, I’m really sorry have taken long time to reply you due to the weekend.

Please refer to this article for more details https://xtemos.com/docs-topic/free-shipping-progress-bar/

Regards,
Hung PD

Hi,
Your products are not aligned (screenshot attached). Please make them aligned.
https://staginguat.mobiphix.ca/product-category/accessories/

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Hi Faisal Awan,

First of all, I’m really sorry have taken long time to reply you due to the weekend.

According to the screenshots, you did not put price for products, please try to put products and double check.

Regards,
Hung PD

Hi,
Some products are out of stock, and these products have no price, so please make them align as it is not looking professional.

Hi Faisal Awan,

Unfortunately, there is no such option by default. You need to find a third-party plugin to achieve more functionality that best suits you.

Regards,
Hung PD

[Faisal Awan]

Hi,
How to display the Product sequence on the product category page? I want to show the products in a sequence where the most useful products are on top and the remaining ones after that. How can I do that?

• This reply was modified 1 month ago by Faisal Awan.

Hi,

1. How to change this pop-up image or remove it? (Screenshot attached)

2. How to display the Product sequence on the product category page? I want to show the products in a sequence where the most useful products are on top and the remaining ones after that. How can I do that?

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Hi Faisal Awan,

1. Popup

Please read here for more details https://xtemos.com/docs-topic/how-to-edit-promo-popup-window/

2. Unfortunately, there is no such option by default. You need to find a third-party plugin to achieve more functionality that best suits you.

Regards,
Hung PD

Hi,

I asked you how to change this pop-up image or remove it, but you only provided instructions on how to change the pop-up (Screenshot attached) https://xtemos.com/docs-topic/how-to-edit-promo-popup-window/. I want to remove this popup, and there is no HTML Block for this popup. How can I remove this pop-up?

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Hi Faisal Awan,

1. You can disable the promo popup from Theme Settings > General > PROMO POPUP > turn off Enable promo popup option.

2. To edit the promo popup, under Content section, you can click edit with page builders to edit the content.

Regards,
Hung PD

Hi,

1. I set Products pagination to infinite scrolling, but on the front side, it is showing the button “Load More Products” instead of infinite scrolling. why? Please fix it ASAP, thanks
Screenshots attached for your reference.

2. How to disable sticky header?

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Hi Faisal Awan,

1. To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

2. I hope you read through our documentation first for basic settings to save your time https://xtemos.com/docs-topic/how-to-enable-sticky-header-option/

Regards,
Hung PD

Hi,

In theme settings > Shop > Product Labels, there are 4 options available, and we are unable to change their names. How can I change their names?
Sales
New
Hot
Out of Stock

I want to create a new custom label for products. How can I do that?

Hi Faisal Awan,

1. In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WordPress Cores file, WoodMart Core plugins and WoodMart theme. You can refer to article

https://xtemos.com/docs-topic/theme-translation/
https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/
https://www.youtube.com/watch?v=H7zUPEACLRQ

2. Please refer this article to create custom labels https://xtemos.com/docs-topic/product-labels/

Regards,
Hung PD

Hi,

I read your article and followed the instructions. https://xtemos.com/docs-topic/product-labels/
Dashboard -> Products -> Attributes -> Label (title of an attribute) -> Configure terms.
I did it.
I created custom label, but it is not showing as you showed in the article. (screenshot attached)
In your article, the image shows a blue background and white colour, so I also want to show the CG Red background and white text colour, but there is no option available to choose the background colour and text colour. How can I do that?

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Hi,
My second question is:
When we hover the mouse on the header, the dropdown appears, but as we move away from the header, the dropdown suddenly disappears. Can we still make the dropdown in the header?
When we move the mouse over the header, the dropdown appears, but as soon as we remove the mouse from the header, the dropdown disappears. I want that if we remove the mouse from the header, the dropdown still appears and does not disappear.

Hi Faisal Awan,

Thanks for your patience.

1. Custom Product labels

Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

span.product-label.attribute-label:not(.label-with-img) {
    background-color: #000;
    color: #fff;
}

2. It didn’t happen on my end, can you please double check?

Regards,
Hung PD

Hi,
Yes, I double-check it.
When we hover the mouse on the header, the dropdown appears, but as we move away from the header, the dropdown suddenly disappears. Can we still make the dropdown in the header?
When we move the mouse over the header, the dropdown appears, but as soon as we remove the mouse from the header, the dropdown disappears. I want that if we remove the mouse from the header, the dropdown still appears and does not disappear.
Please fix it thanks

Hi Faisal Awan,

It worked perfectly Please watch recorded video for better understanding https://go.screenpal.com/watch/cTi3iynIiT5

Please record a video that demonstrates the problem so we can understand and reproduce it on your website.

Kind Regards,
Hung PD

I watched your video, which you recorded, but you didn’t read my question carefully, and you didn’t understand what I was asking.
I am asking that on mouse over and hover, the dropdown menu comes up, but when the mouse is removed from the dropdown, the dropdown disappears. It should remain there.

Hi Faisal Awan,

I fully understood your question, and my recorded video show what you asked, everything worked perfectly.

Please record a video that demonstrates the problem so we can understand and reproduce it on your website.

Kind Regards,
Hung PD

Hi,
1. On the mobile menu, “Shop by Parts” is not showing. How will it be showing? I have sent you login details privately.
2. On the mobile menu, can we move “Search” from menu to before or after Logo?

I hope this message finds you well.
We would like to modify the behavior and design of our website’s main navigation menu to align with the functionality seen on the following reference site:
https://nexuscellular.com/ca

Specifically, we would like the submenu to open on click of the main header item rather than on hover. Additionally, we would like to enable independent scroll functionality within each submenu category if the content exceeds the visible area.

Furthermore, we’ve identified an issue on the cart view page. When a visitor adds a large number of items (e.g., 100 items) to the cart and updates the quantity of the last item, the page scrolls back to the top after the update. We would like to enhance this behavior so that the page maintains its scroll position or automatically focuses back on the updated item line after the quantity change.

Please let us know if these enhancements are feasible and what would be the best way to implement them.

Hi Faisal Awan,

Thanks for your patience.

1. It still showing https://prnt.sc/TI_HhsXQynBp However:

– HTML Block is used to create a Mega Menu block and cannot be used in mobile view as the mobile view does not have space enough to reflect it.

You need to create separate multi-level Categories menu for mobile menu https://prnt.sc/19SX5WWqX_6e

Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through admin bar directly https://prnt.sc/Ct9ehRDvvDV9.

Switch to Mobile tab, hover on Mobile menu element, click on Pencil icon to edit it https://prnt.sc/s6iF4ilXjpmW here you assign created menu above to display on mobile. https://prnt.sc/zRLwmIlGloJE https://prnt.sc/N4PrLBOJKMQm

Please refer to this article https://xtemos.com/docs-topic/adding-menu-to-the-site/

2. Provide me with the mockup of the styles that you try to achieve and we’ll send proper instructions if it’s possible.

3. Menu customization

Unfortunately, you requests require customization and out of our basic support. Thanks for understanding our limitations.

4. Cart issues

Please record a video that demonstrates the problem so we can understand and reproduce it on your website.

Kind Regards,
Hung PD

Hi,
On mobile view, there are many issues, like the right side of the search bar. I have added the account, but it is not showing.
Right side of the Logo, I have added the cart button, but it is not showing. Screenshot attached.

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