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Instagram is not working

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #275417

    3sinvictus
    Participant

    Hello Support,

    Instagram posts is not loading..Could you please check?

    Best Regards,
    Scott

    #275504

    Hello,

    Instagram has changed the integration approach, now the only API is available, please check the instruction https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/

    If you have any questions please feel free to contact us.

    Best Regards

    #280186

    3sinvictus
    Participant

    Hello Support Team,

    Please see attached screenshot.

    One thing – in mobile only can the default of these be all closed? I mean for better mobile viewing can we have them closed.

    Best Regards,
    Scott

    Attachments:
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    #280557

    Hello,

    Please add this code to the Theme Settings > Custom JS on Document ready:

    if (jQuery(window).width() <= 768) {
    	setTimeout(function() {
    		var $tab = jQuery('.wd-tab-wrapper').find('a.active');
    			$tab.siblings('.wc-tab').hide();
    			$tab.removeClass('active');
    	}, 10);
    }

    Best Regards

    #280754

    3sinvictus
    Participant

    Hello support team,

    I added code but It is not working. Please see this URL on mobile phone https://invictusactive.com/newsite/product/spinergy-wheelchair-wheels-uk/ Description tab is already opened.

    Best Regards,
    Scott

    #281002

    Hello,

    Please make the full backup of your site and update the theme and related plugins.

    Best Regards

    #297510

    3sinvictus
    Participant

    Hello Support,

    How I can update theme without breaking layout. I am using Version: 5.3.6. If I am updating it; It’s breaking layout and custom settings. Please suggest.

    Best Regards,
    Scott

    #297563

    Hello,

    Make the full backup of your site I will try to update. In any case, you will have to restore some of the blocks.

    Best Regards

    #297731

    3sinvictus
    Participant

    Hello Support,

    What you mean via “you will have to restore some of the blocks.” After updating theme; How I can restore some of the blocks. Please clear me. I do not want to re-work and lose completed work.

    After taking backup; I will let you know.

    Best Regards,
    Scott

    #297752

    3sinvictus
    Participant

    Hello Support,

    Which blocks needs to again restored. Please add more clarification on this part. When you will update theme so afterthat How I can restore it? Please advise.

    Can we not update theme without re-work? Please suggest.

    Best Regards,
    Scott

    #297811

    Hello,

    The theme has changed considerably since 5.3.6.

    Basing on my experience, some blocks or settings may be reset of broken and you will have to recreate them again. Please make the full backup of your site, update and you will see, if you have any problems, contact us, we will guide you on how to correct and configure.

    Best Regards

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Viewing 11 posts - 1 through 11 (of 11 total)