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WP Rocket destroy all website

Viewing 29 posts - 1 through 29 (of 29 total)
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  • #451045

    Cioppi88
    Participant

    Hi guys,
    I’m trying to use Wp Rocket in order to optimize the performance.
    I follow the instruction you suggest here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/

    You can see the result on URL that I attached.
    How can I fix?

    #451099

    Artem Temos
    Keymaster

    Hello,

    It looks like you enabled optimized CSS delivery. This option is not mentioned in our article so you need to disable it and see how it works.

    Kind Regards

    #451104

    Cioppi88
    Participant

    No it’s not enabled, there’s no critical CSS if you take a look the code

    #451284

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #451325

    Cioppi88
    Participant

    I deactivate all except the plugin you told.

    #451377

    Artem Temos
    Keymaster

    Please, switch to the parent theme temporarily and remove all the custom CSS from your website. Then clear the cache and test how it works.

    #451386

    Cioppi88
    Participant

    It works but the sticky header on scroll is stretched, see the attachment.
    moreover how can I use child theme and custom css that I have used before?

    Attachments:
    You must be logged in to view attached files.
    #451401

    Artem Temos
    Keymaster

    It works correctly on your website now. Here is a screenshot https://gyazo.com/b701c5948eb6688695b19c5783edea47
    As for the custom code, it probably contains some error that breaks all the website styles when all the CSS code is combined into one file.

    Kind Regards

    #451423

    Cioppi88
    Participant

    I don’t understand why you see different sticky header. Maybe it’s you cache. I try to flush WP Rocket, incognito mode, guest mode and changing network using 3g. I always see stretched logo on sticky header both desktop and mobile.
    Please can you try on different connection?
    I see that you’re disabled Combine CSS option and in yours guide is activate instead.
    My CSS have no problem, the problem is on combine function that you have disabled infact.
    Right now I put again my custom CSS, reactivate Child Theme and works all (except sticky header logo).
    So the CSS combination broke something.

    #451426

    Cioppi88
    Participant

    The combination doesn’t works even with parent theme activate and without my custom css, so again the problem is not my CSS

    #451451

    Artem Temos
    Keymaster

    Hello,

    When we switch to the parent theme it starts working correctly.
    As for the logo image, try to disable the lazy load option in WP Rocket and see if it helps.

    Kind Regards

    #451459

    Cioppi88
    Participant

    But why?
    The child theme is yours I didn’t customize at all? I use your child theme.
    Why it doesn’t works? Maybe the function to call CSS of parent theme it’w wrong?

    The problem is realte to your child theme so how I can fix?

    #451460

    Cioppi88
    Participant

    the stretch logo is not related to lazy load.
    See the attachment. One is where image is lazy loaded, the second one is where lazy load is disable for this image.
    No changes

    Attachments:
    You must be logged in to view attached files.
    #451492

    Cioppi88
    Participant

    The problem is realted to add image widht and height option from Wp Rocket in order to avoid layout shift, on Image Dimension settings. On header builder I set “add widht and height attribute” but it doesn’t solve the problem.

    #451610

    Artem Temos
    Keymaster

    Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

    .wd-logo img {
        width: auto;
        object-fit: contain;
    }
    #451785

    Cioppi88
    Participant

    it works thanks.
    What about the other issue related to combine CSS and using child theme?

    #451796

    Artem Temos
    Keymaster

    Hello,

    Please, remove all the CSS code you added to the child theme temporarily. Clear the cache and test how it works. Let us know if it helps.

    Kind Regards

    #451819

    Cioppi88
    Participant

    Why always respond on the same way?
    I just told you that if I switch to parent works but if I use the child not so the problem is your child theme.
    How can I use child and avoid problem?

    #451979

    Artem Temos
    Keymaster

    Our child theme is empty by default. It doesn’t contain any CSS code at all that may affect this. That is why it is likely that you have added your own custom CSS to the child theme that affects this.

    Kind Regards

    #452130

    Cioppi88
    Participant

    Ok I understand the problem is on my style.css of my child theme.
    But now I see another problem with cache. I choose to collapse the footer widget on mobile and WP Rocket not respect this behaviour.

    Another strange things is that the hover on product image doesn’t works if you change language.
    Please take a look the languages of this page I attached on extra information

    #452511

    Artem Temos
    Keymaster

    Hello,

    As we can see, it works correctly on your staging website at the moment. Here is a screenshot https://gyazo.com/cdaa65c59c76f14790260641b78a95e5

    As for the second problem, we need to see this on your staging as well. Or provide us with your main website admin access.

    Kind Regards

    #452581

    Cioppi88
    Participant

    Hi attached the information for login on main website.
    Please consider is a live website

    #452607

    Artem Temos
    Keymaster

    Hello,

    Please, send us your FTP access from your live website so we can check what is wrong there.

    Kind Regards

    #452614

    Cioppi88
    Participant

    Here you are

    #452725

    Cioppi88
    Participant

    Instead of deactivate all plugin (I just said you that is live website) you can use debug mode with health and monitoring plugin of WordPress. Please avoid deactivate all plugins.

    I just try with debug mode and it’s not related to other plugin

    #452738

    Artem Temos
    Keymaster

    Hello,

    We checked this issue and see that there is something wrong with the WPML. Some of your products in the translation version don’t show an image gallery in the backend. And that is why the hover image feature doesn’t work. Here is a screenshot of the problem example https://monosnap.com/file/YO2Vm75RTLEKlX11VbCAgjSLVaVDiV
    And this one is working correctly https://monosnap.com/file/5a8dtpkLjSo9ft1dtXcILjlpBANts5
    Please, contact WPML support for further assistance on this issue.

    Kind Regards

    #452742

    Cioppi88
    Participant

    Ok thanks

    #453131

    Cioppi88
    Participant

    The problem is not related to WPML.
    There are many products that have an image gallery plus thumbnail. For example in this page on private window.
    First and third product on first row have an image on gallery too but it doesn’t show on hover.
    same product in Italian show correctly the second image.

    #453132

    Artem Temos
    Keymaster

    Yes, you see them on the product page. But when you click on edit product button these images are not shown in the gallery. Check this screenshot https://gyazo.com/ece46b30c03a2e606aa12a4c37ba9a8b

Viewing 29 posts - 1 through 29 (of 29 total)