Technical Support Request

Dear Woodmart Support Team,

I am writing to seek your assistance with a few issues I am currently facing on my website using the Woodmart theme. Below are the details of the problems:
—————
1. Banner Image Quality on Mobile Devices:
The banner images appear with low quality on mobile devices, even though they look perfect on desktop. I have attached a screenshot showing the issue on mobile. Could you please guide me on how to optimize the banner images for mobile devices to ensure they display with the same high quality as on desktop?
—————
2. Product Filters on Shop Page:
I would like to enhance the filtering options on the shop page. Currently, I am unable to fully control the filters for attributes such as:

Colors

Categories

Tags

Price range

Although these filters are available, there seems to be an issue with their functionality and customization. Could you please provide guidance on how to properly configure and control these filters?
—————
3. Free Shipping Bar Settings:
My website offers free shipping worldwide, but for the United States, free shipping is only available for orders above $75. I would like to:

Display a free shipping bar only for the United States, encouraging customers to reach the $75 threshold.

Keep free shipping unconditional for all other countries.

Could you please advise on how to implement this specific free shipping bar for the United States while maintaining the current free shipping policy for other countries?
—————
I would greatly appreciate your prompt assistance with these issues. Please let me know if you need any additional information, access details, or screenshots to investigate further.

Thank you for your support!

Attachments:

You must be logged in to view attached files.

Hello,

01. Try to add separate background images to control the size of the Slider per device.
Navigate to Slides > Edit Slide > In the bottom of the slide check the slide settings for different devices.
https://ibb.co/9bpLVTr

Please read our detailed documentation for help:
https://xtemos.com/docs-cat/woodmart-slider/?theme=woodmart

02. Navigate to Appearance > Widgets >Add the Filter Widgets (Color, Categories, Tags, Price Range) to the shop page widget area. Ensure that attributes like Colors, Categories, and Tags are properly assigned to products.
Please follow this guide: https://xtemos.com/docs-topic/widgets-and-sidebars/

03. Unfortunately, there is no such option by default. You need to find a third-party plugin to achieve more functionality that best suits you.

Best Regards,

[Author]

Posts