Search Results for 'empty cart issue'

Hello,

The Custom CSS area of your Site seems to be empty right now, so we can’t seem to find the change that you referencing has been added on your Site by you related to the Buttons color changing.

Regarding changing the Add to Cart button color, you don’t need to use the Custom CSS. You can navigate to Dashboard > Theme Settings > Styles and colors > Buttons > Shop Buttons > there you can find the options related to color changing. We have updated them accordingly as you wanted: https://snipboard.io/nXD2VA.jpg

This is the preview on your Site now after applying the change: https://snipboard.io/SoFpKj.jpg

Now, you don’t need to refresh two times to see the change. It is appearing in the first place.

Regarding the Tabs alignment issue, the thing was under the Dashboard > Appearance > Customize > Additional CSS > you had some CSS applied related to it which was causing this conflict. So, we comment-out that CSS and now the Tabs appear fine: https://snipboard.io/ymn91N.jpg

Please check back your Site after completely clearing browser and server cache.

Best Regards

Can you tell me what you changed so in future I can fix it myself?

Now that the first issue is fixed let’s try to fix the others.

My first comment:
2)Sometimes the go-to cart popup will pop up on its own and won’t have any content in it

The issue is still present.
The problem is that it is harder to replicate. The best way I found is to go into incognito and walk around the website, if nothing happens close incognito and open a new one. Sooner or later you will notice the empty popup with a black square.

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Hello,

we encountered an issue with the card popup. We added some products to the card out and when we came back from the card page the card popup was empty. I am sending a picture of the empty popup after returning.

I added the following coding. Do you have a better solution?

(function () {
window.onpageshow = function(event) {
if (event.persisted) {

jQuery(‘body > div.wd-close-side.wd-close-side-opened’).hide();
jQuery(‘body > div.cart-widget-side.wd-side-hidden.wd-right.wd-opened’).hide();

location.reload();

}
};
})();

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Hi

Somehow the issue persists even after update to latest version. I have some products available on backorder and the sticky add to cart bar is not showing on scroll. Looks like te “wd-sticky-btn” div doesn’t get the “wd-sticky-btn-shown” class on scroll, so it’s not showing up.

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Hello,

Most likely, the customization in the child theme causes the problem: https://gyazo.com/0fa2e53de89789fd0e5253c10fe5a74c

As you can see on the screen, the cart is not empty when I press the back button.

In order to detect the source of the problem, you need to save separate functions.php code, then clear functions.php and add snippet by snippet checking the site to detect which one causes the issue.

If you have any questions please feel free to contact us.

Best Regards

I have just change my server and migrate to another server. after this when i click “Add to cart or Buy Button” Cart page is shown empty. please suggest me something quick. it’s big issue.

i have deativated all plugins, and activate one by one. but nothing works.

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Hi

Mini cart finally working fine on storefront, no empty cart issues. But issue on woodmart is still unresolved. Kindly check and let me know any permanent or temporary fix for this.

Thanks.

[niwo]

In guest mode, if I add any product to my cart, the wishlist seems to start working.
After emptying the cart the wishlist still works for the session.

Opening a new and fresh incognito window, the issue starts to occur again.

AND

If I’m logged in, I always have 1 item on the wishlist, but there is no item visible.

• This reply was modified 2 years, 10 months ago by niwo.

[harshwe]

Hello Luke,

14. You have the custom code that defined the “Primary color” for the button via Theme Settings -> Custom CSS.
https://monosnap.com/file/EHplLecDrObQcEKLTESc2J7FnRQYrp

This above code was shared by you earlier, as it stopped or was Not working since 6.3 update.
Hence, your code worked from 6.3 version onwards. But that CSS again stopped working after 6.5 update.

So much of changes kept happening every now and then, with every next update. Few of things completely broke and few of these started working back.
However, I will try by marking-off (disable) this code. Will let you know

14.b)

Seems that this issue comes from the third-party plugins

This should not be possible. As I have the same set of plugins with same versions (also in the Live site and staging too).
On staging site when running 6.2.6 it was working fine. Stopped working after 6.3 update only (staging site has same plugins since then)
Can you please double check and help to resolve this issue.

15. Yes, it could be due to this code. It was provided by you in the post response
346335
https://i2.paste.pics/H8EF7.png
Can you please share the updated and revised code, in order to work with latest theme version (6.5)
PS: the code was working prior to 6.5 version (I assume till 6.4.2+ version)

Regards

• This reply was modified 2 years, 11 months ago by harshwe.

P.S Ok.

Now please check this bug on mobile. If you add a Product in Cart and open the Cart, The Cart is opened not in page but on the Side. And it is empty

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

If you see the same on the Storefront, it means that one of the third parties plugins cause the problem.

Best Regards

I just realized I didn’t describe what the actual issue is.

What happens is if I add an item to the cart it is added as intended but when I leave the cart and try to open the slider/widget it shows as empty. If I add a second item to my cart it will now show both items in the cart but if I leave the cart again and open the slider/widget again it will show as empty again.

I have hired a developer to direct visitors directly to the cart page every time an item is added to the cart but this is not how I want the website to work. It seems like the conversion rate has dropped ever since this change has been made. I hope this makes sense.

Hi there, I’m having some issues with customers visiting our website and adding items to cart and then going to checkout and no items are showing.
This has been replicated a few times, especially on mobile.
Hope you can help

The issue is – the change of design doesn’t stay and goes back to the wrong design. One minute I see the change of design and then next refresh and testing its gone again. It doesn’t stay put but the empty cart design is still not correct and not how it use to looks before – as per above images shown.

When i receive the email from Themeforest about theme update i always visit the downloads-page -> Woodmart theme and there read the full change-log.

11-04-2022 – Update version 6.4.0

ADDED: New custom shop page #5. (Link)
ADDED: New custom shop page #6. (Link)
ADDED: New custom product page #6. (Link)
ADDED: New custom product page #7. (Link)
ADDED: New custom product page #8. (Link)
ADDED: Mobile menu close button. (Screenshot, Screenshot)
ADDED: Free shipping progress bar. (Screenshot, Screenshot, Documentation)
ADDED: Preloader color scheme option. (Screenshot)
ADDED: “Is RTL” condition to theme settings presets. (Screenshot)
ADDED: Responsive columns for Blog, Portfolio, Products, Products tabs, Products categories element. (Screenshot)
ADDED: “Keep the page number in the URL” option for load more pagination. (Screenshot)
ADDED: Product filters element inline option
ADDED: Product categories widget selectors to advanced typography.
ADDED: Option Even product grid (Screenshot)
ADDED: Option bordered grid inside (Screenshot)
FIXED: Brands element empty name issue. (Topic)
FIXED: New preset creation issue. (Topic)
FIXED: Fixed WPBakery shortcodes in “Quick view”. (Topic)
FIXED: Shop page styles on AJAX change from layout to default.
FIXED: Layered navigation widget category select. (Screenshot)
FIXED: Errors in widgets Gutenberg editor. (Topic)
FIXED: JS files error. (Topic)
FIXED: Fixed CSS validator errors. (Topic)
FIXED: WPML with layout conditions. (Topic)
FIXED: Product list view add to cart button issue. (Topic)
FIXED: Dokan PHP fatal error. (Topic)
FIXED: After back history on the shop page order by select not run AJAX.
FIXED: Dropdowns animation on iPad. (Topic)
FIXED: Product element load more button undefined in url. (Topic)
FIXED: Quick shop variations bug when the quick view is turned off. (Topic)
FIXED: Login to see add to cart and prices now hide price from Google search. (Topic)
FIXED: WordPress Gutenberg global styles and SVG now related to “Disable Gutenberg styles”. (Screenshot, Screenshot)
FIXED: PHP notice in Elementor element Products widget. (Topic)
FIXED: Single product sticky add to cart on layouts.
DEV: Added filter “woodmart_animated_counter_speed” to change Animated counter element speed.
IMPROVED: Options where select HTML Block now load data with AJAX.
IMPROVED: Changed media queries on all theme options for WPBakery from 1024 to 1199 (Element width, margin, padding, hidden option, align options, typography option, off-canvas column, collapsible content)

Hello,

Some of my users are facing an issue on mobile. When they add a product to the cart (trough the single product page) it’s adding correctly, but when they access the cart, the cart shows as empty.
Here’s a screenrecord a client sends me : https://cln.sh/Ch9XMJ

1. I saw that someone else got the same issue and has been fixed, but I don’t know how : https://xtemos.com/forums/topic/problems-with-cache-and-cart/
2. Should I use exception rules for my Cache Plugin (WP Rocket) But what should I exclude ?
3. Should I turn off the AJAX add to cart option in theme settings ? https://cln.sh/BxwRuV

It’s a really anyiong issue because I’m losing a lot of orders this way. Customers are leaving the site, without the ability to go to checkout page…

Hope you can help, thanks in advance !
Have a nice day

Hi there, I’m currently setting up a website using Woodmart theme.
But I’ve now run into an issue/bu;
Suddenly the cart didn’t show, so I wanted to check the header I’ve created with Woodmart, but the field is empty. There’s no header visible for me to edit. But I can still se the header on the page. Also, I can’t create a new header either.

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Yes, no problem.

Here’s how to reproduce the problem.

1. Go to our website as a normal user, do not try to reproduce this issue while you are logged in as admin. It’s only happening to normal website visitors.
2. Add as many products as you wish to the “Cart”.
3. Now navigate through website and look closely to “Cart” at the header. Go to different categories on header navigation and back to main page. In some pages the “Cart” should show that it’s empty and is some that it’s with products added.
4. Now click on “Cart” and empty it. Navigate again through the header navigation and you should see, that in some cases the “Cart” at the header is empty while in other it’s with products.

When you disable the Breeze cache plugin, everything works fine. And it’s not the Breeze plugins fault, because I tried different caching plugins and every single one of them does the same thing – brakes the “Cart” at the header navigation.

Thank you!

Hello sir, we have an issue with the display widjet on shopping cart. In mobile version when you are logged in for first time the website and with empty cart, when you are trying to add a product to the cart from the SINGLE PRODUCT VIEW (NOT) from the catalog, then the sidebar doesnt appear at all and we are seeing an blank page. Propably something is going on with js file but can you have a look?

Thanks in advance

[harshwe]

Hello Luke,

I hope you have really gone through each point properly mentioned in my previous post and have forwarded to the dev team too. I wish they will surely consider something and sooner.
Below is one another reason and solution for 3rd point. Followed by other issues.

3.3b, Below could be one of the better solution and appealing too, for the Countdown Timer (CT)
https://watch.screencastify.com/v/weAvzbVlQw36cnMFRP7H

The timer can be displayed directly on the image (at bottom) in Grid and Archive pages. With transparency, the image behind CT, can be seen too. And On Mouse-Hover, that CT should get replaced with the “Add to Cart” or “View details” button, as usual. The same can be seen from that video too.
This will even resolve the problem, when the CT is wrapping down in the Woodmart Theme, when used with 4×4 or 5×5 or more Grid value. Even with Product Carousel element.

As the CT in above video (other theme), is getting adjusted according to image size and will retain size-responsiveness across the theme. Which can be accomplished and work in Woodmart also.

But unfortunately in Woodmart, please see how the CT is wrapping down even further with variable widths. And leaving huge empty space in the Grid for other products (which do not have CT). As can be seen here-
https://watch.screencastify.com/v/YfxmfMW3wiFEPLVM3rg2

PS: With this issue and reason, we could not ENABLE the CT it in Archive pages and with Elements.

Option Presets
4. Options Presets is a Nice feature, however there are few issues while using it. Below are few points and requests, that you may find genuine.

4.a. As this has been placed at extreme right side (like sidebar), the width of each of the 3 columns is very less. Hence, it becomes too hard to find and select the correct Post ID, Term ID, Taxanomy or anything else from the 3rd column (last one after =, not equals)

And when someone have more-and-more pages, categories or products, it will become nearly impossible to do that with just an Inch-of-a-width. Specially with long Titles of posts, pages. One has to keep scroll down, that too way attentively and slowly. Practically with just one single-scroll (even with single mouse click at bottom of the scroll bar), it scrolls too many results at a time.
And the content in 3rd column is NOT readable too (with very less space). Really it feels too much frustrating to use this nice feature, even once. Overall very clumsy space.

Please see here – https://i2.paste.pics/FPQWO.png

Please see below video
https://watch.screencastify.com/v/hvYDSrIVbV0c15D3JIuv

4.b. In addition to that, If someone tries to search by ID, it is not showing results at all. Infact, as shown in the video, it throws incorrect results too.
I tried by using Post ID and Term ID both, and searching by actual ID, did not worked.
How can one remember and by what way, that what is to edit and how to search. How can one actually understand.

b.ii). Also, in below scenario-
https://i2.paste.pics/FPQTN.png

Alternative or possible Solution and Enhancements–

As already explained and shown in one of the above screenshot-
https://i2.paste.pics/FPQWO.png

4.c. If an option to mark Presets as Favourites (with star icon) could be added, then that would be helpful. So that from a long list of presets, one can easily identify (ofcourse with some filter too) and can use and edit it further by relocating it easily.

4.d. Also, a Drag-and-drop feature for Presets. That way, one can put the Most-used or important ones at the very Top. And can arrange others according to their needs. Otherwise, what is currently happening, is the moment we create a New preset, it jumps to the very-bottom of the existing presets list. And we have to keep scrolling Till-end of the existing list, just to find out own or desire Preset, for further edit or for a look.
This is really cumbersome.

Regards

• This reply was modified 3 years, 4 months ago by harshwe.
• This reply was modified 3 years, 4 months ago by harshwe.

[harshwe]

Hello Luke,

I come across few issues that requires your kind attention. Would appreciate, if you could please take a look on these and help to resolve.

1. The quick view-wishlist-compare (QV-W-C) icons on Archive pages are not Size-responsive.
Means, the size of each QV-W-C icon that is occupying in 3×3 grid on Shop page, is the same for 4×4 Grid, as well as 5×5 grid too. As can be seen from below Video-

https://watch.screencastify.com/v/2sjnT93D1lKmFFjMUpSa

Practically and being completely responsive, the size and width of those icons should also gets squeezed according to the number of Grid chosen at backend or frontend.
If theme is completely responsive, then the size of these icons have to be adapted accordingly too.
Just like the overall size and width QV-W-C icons is getting squeezed when viewed in actual Mobile devices. Otherwise that would have looked terribly bad (if size do not gets adjusted even in mobiles)

Due to this, the viewable area of the product images becomes lesser due to those icons occupying larger area in Grid.

1.b. Similarly, when we create a Woodmart Element (Product Grid Carousel) and enable 5-6 products at a time, then the viewable areas shows even smaller than that, and is largely occupied by those QV-W-C icons.
Should not the overall size of those icons be adjusted accordingly.

2. Similarly, the Labels (Sold out, New, custom), should also be adjusted according to Grid value size or number of products to display according to Element.
2.b. And similarly “Add to Cart” button.

3. The appearance and situation becomes even worse when we enable the Countdown timer (CT) in the Archive pages.
The moment we set the Grid value (from theme options upto 5×5 and click to enable just the 4×4 size, then also, the CT wraps down to the next line.

Due to this, the length or height of whole Grid gets adjusted accordingly, leaving a HUGE blank or empty area below the product that don’t have Sale prices with CT
For this reason, this looks very Odd and not at all professional too. Shown in below video
https://watch.screencastify.com/v/HMercdfhjQD9EvBpiDU1

Hence, the CTimer needs to be size-responsive too, in a similar way. As with 5×5 grid chosen, this becomes even worse.

3.b. similarly, if we choose Woodmart Element (Product Grid Carousel), and selects 6 products at a time, then that did not looks good at all. Please try to create a slider or grid using Element with 5 and 6+ products at a time, with CTimer enabled. You will find how Odd it looks.
This way it is breaking the whole layout and appearance.

Possible Solution:: Apart from making it size-responsive, further adjustments can be made, to make it cleaner and easier, as below.
The size of outer-container (that is box for Days, Hours, Min, Sec), can be reduced somewhat, for each block. As well as the padding and margins (outside-inside,, space gapping)
Including size-responsive or size-adjustment further, in order to accommodate within the same width as it is used to display each single product inside the grid. And so as not to wrap it down along the second line.

Would highly appreciate, if you could please seriously take a look yourself and forward this to the Dev team, in order to get these resolved.
This will make the Theme even better with much appealing appearance and one can have reasonable experience of ours as well as for our own customers and visitors.

Regards

• This topic was modified 3 years, 4 months ago by harshwe.
• This topic was modified 3 years, 4 months ago by harshwe.

I have disabled all payment gateway plug-ins and issue still remains. Woocommerce support said it was a theme issue.

any ideas?

Ok – I’ll try and find a workaround for 1.

For the Empty Cart page issue – it’s from one of your demo pages – I just changed the html block details and it I get a message html block id 12154 as per the screenshot. If I can’t add an HTML block, how do I remove the block reference from the message? I can’t see anywhere where I can add/remove text to the Cart Empty Page.

Thanks

[harshwe]

Hello Luke,

9.a,b. OK. Thank you. But wondering, why this is still not working correctly on our site. Anyways, Will try to use Yoast, later-on.
(Probably you might have clicked and tested on those products earlier also, once by setting the Products Nav (prev-next) to OFF. Because, I found that after setting Prod Nav back to ON, and while sharing again, the preview image on those same products, then gets fetched correctly)

Yes, I understand, that the issue should definitely not with the Theme, as your own Demo (on Cloudways), is already showing image-preview correctly while sharing, without even having Yoast activated. That’s why looking to find out the possibility, as why it is not working on our site, and for what reason. And how can we overcome this situation.

Just wanted to know, does that mean, that the preview image will also work correctly, if we set the Breadcrumbs Navigation Position to “Below Header”
Or else, it will only work, if we set it to “Products Summary” or Default only.

I think one of the ticket might have got skipped somehow. Can you please check on this one –
https://bit.ly/3qywNyE

Having this direct post link- 342382

Regards

• This reply was modified 3 years, 5 months ago by harshwe.
• This reply was modified 3 years, 5 months ago by harshwe.
• This reply was modified 3 years, 5 months ago by harshwe.
• This reply was modified 3 years, 5 months ago by harshwe.

Hi

Thanks for your reply.
I changed it and not it has disappeared. That is what I want.
My issue is that if I empty the cart as a customer in the webshop, there is a button “back to shop”. This button leeds to the functional shop page, but the button should go to the “edapro.ch/shop” page. I do not know how to change the button link. This is why I changed the functional page to “edapro.ch/shop”.

So at the moment either there is the shop product grid at “edapro.ch/shop” or the button with the wrong link.
What can I do now?

Hello,

Thank you for such detailed descriptions of the issues. Now I clearly see which issues you have and do my best to help.

Lets us start with the footer. https://gyazo.com/354f85912fcc7c608435ea3982dc5966

1. Please remove the Raw HTML element from the HTML block “my footer” and replace it with the WP bakery element: https://gyazo.com/50c03f9e8ac62ca248ed8372bb3f7cfb

2. Make sure you have added a popup element of WoodMart: https://xtemos.com/docs/woodmart/shortcodes-2/

3. As soon as add the Popup element, you can insert any content: contact form and others. You will find the Button tab, you can choose the button view you wish.

The main idea is the whole footer should be created in HTML block. As soon as you have created your footer template, add this HTML block by means of the WOODMART HTML Block widget, and choose the template you have created from the drop-down list: https://xtemos.com/docs/woodmart/widgets/

Now, let’s go on:

1). Shopping Bag icon is not working when you’re not signed into the website. You could only see it once you’re signed in. When you’re signed out, you see only the main cart page when you click on the shopping bag icon. I updated WordPress, the theme and Woodmart Core like you suggested, but this is still a problem. I also cleared the cache on my computer. And the errors are the same with Incognito.

Please provide the screen of the problem when you logged out. I am checking and it works as it should: https://gyazo.com/898c6bd7600afcd2140c6ac69b799855 and your custom CSS: https://gyazo.com/64b81c55bf72795c94a07bd69cdabb32

2). Whenever you’re viewing the website and not signed in, the “Clothing” and “Accessories” subcategory dropdowns don’t appear.

Where I can see this problem? If you mean the Product categories widget, make sure the categories are not empty, and you have not hidden the empty categories. Please provide more details.

3). When I tried to open the hamburger menu icon on my tablet or phone to go to one of the categories, it doesn’t open up. This happens when you’re not signed in, but it works whenever you’re signed in.

Do you mean this menu: https://gyazo.com/10521f73a6176df62a11fd6775dc7819 I was checked both logged in and in the incognito it is the same, please clarify which menu you mean, give me the screen and page URL. If you want the mobile menu to have like this: https://gyazo.com/ed179bf1ea06dbe871d2cc34d67280ca you need to enable the Product Category menu in Moble menu of the Header and chose the menu that is previously created in Appearance > Menu.

4). Contact Us” page is not working properly. It has errors. It was set as a popup, now it’s not and it’s cut off in some areas, the white side with the fields are higher than the black side, and it just looked more like a regular page instead of a popup. I noticed that on the Contact Us page, it has “?cms_block=9817” at the ending on the page’s URL. I’m not use if it has something to do with the error.

You need to recreate the footer template as I described in detail above and change this menu a bit, exclude the contact us from the menu, and add a popup element under the menu. So, first follows menu, and popup button “contact us” just under the menu, and as soon as someone clicks the button a popup with this layout would appear: https://gyazo.com/e6837784c44699741581bcc0cd595bcd

Best Regards

Hello,

1. The “Empty cart text” option changed the text on the cart page

https://monosnap.com/file/cwHmO0L2Y9PUSx2YbA3VB3nmbw3SGR

https://monosnap.com/file/8CPqlEJkJvccwFfTBw9lLjp0kywQ5d

In order to change the empty text on the sidebar of the cart, try to use the “Loco Translate” plugin

https://monosnap.com/file/72MfLbY66GEVFWh30FbfZYmU8wdOjI

Here is a video tutorial about Loco Translate:

https://www.youtube.com/watch?v=D3NsDdMzsls

2. I visited your site, and I saw that your cart has the wrong HTML structure. Please, disable all plugins that are not related to our theme and provide us your admin access. I will check your issue and find a solution.

Kind Regards

now i have other issue, shopping cart stays full and wishlist icon shows the same with different accounts, check the images i added.
each customer should have en empty cart and wishlist when login, if he didn’t add anything of course

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Hello,

I have watched the video you attached. The issue is with your CSS not with our theme.

Because you have used Custom CSS for the buttons and targeted the default button class.

You can try using the buttons specific classes ".wd-empty-mini-cart .btn" for the cart button.

"a.btn.btn-style-link.btn-color-primary.create-account-button" for the create account button.

Sorry, but we could not provide support with the Custom created Snippets that is beyond our limitations and support policy.

Best Regards

hi
After I upgraded wordpress to version 5.8, I received a warning email, please help to deal with it and upgrade to a suitable theme version:
=======================================================
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with your theme, Woodmart.

First, visit your website (https://www.bluekiee.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.bluekiee.com/wp-admin/widgets.php?legacy-widget-preview%5BidBase%5D=woodmart-instagram&legacy-widget-preview%5Binstance%5D%5Bencoded%5D=YTo1OntzOjU6InRpdGxlIjtzOjEzOiJPdXIgSW5zdGFncmFtIjtzOjg6InVzZXJuYW1lIjtzOjE3OiJvemRlc2lnbmZ1cm5pdHVyZSI7czo2OiJudW1iZXIiO3M6MToiOSI7czo0OiJzaXplIjtzOjk6InRodW1ibmFpbCI7czo2OiJ0YXJnZXQiO3M6NjoiX2JsYW5rIjt9&legacy-widget-preview%5Binstance%5D%5Bhash%5D=372cd0e210a2236ce7bc065a7abafc23) and check for any visible issues.
visit your website (https://www.bluekiee.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.bluekiee.com/wp-admin/widgets.php?legacy-widget-preview%5BidBase%5D=woocommerce_product_categories&legacy-widget-preview%5Binstance%5D%5Bencoded%5D=YTo4OntzOjU6InRpdGxlIjtzOjEwOiJDYXRlZ29yaWVzIjtzOjc6Im9yZGVyYnkiO3M6NToib3JkZXIiO3M6ODoiZHJvcGRvd24iO2k6MDtzOjU6ImNvdW50IjtpOjA7czoxMjoiaGllcmFyY2hpY2FsIjtpOjE7czoxODoic2hvd19jaGlsZHJlbl9vbmx5IjtpOjA7czoxMDoiaGlkZV9lbXB0eSI7aToxO3M6OToibWF4X2RlcHRoIjtzOjA6IiI7fQ%3D%3D&legacy-widget-preview%5Binstance%5D%5Bhash%5D=e3d1b20af1a77868c4f807c3012f80c9&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Btitle%5D=Categories&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Borderby%5D=order&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bdropdown%5D=0&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bcount%5D=0&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bhierarchical%5D=1&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bshow_children_only%5D=0&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bhide_empty%5D=1&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bmax_depth%5D=) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.

visit your website (https://www.bluekiee.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.bluekiee.com/wp-admin/widgets.php?legacy-widget-preview%5BidBase%5D=woocommerce_product_categories&legacy-widget-preview%5Binstance%5D%5Bencoded%5D=YTo4OntzOjU6InRpdGxlIjtzOjEwOiJDYXRlZ29yaWVzIjtzOjc6Im9yZGVyYnkiO3M6NToib3JkZXIiO3M6ODoiZHJvcGRvd24iO2k6MDtzOjU6ImNvdW50IjtpOjA7czoxMjoiaGllcmFyY2hpY2FsIjtpOjE7czoxODoic2hvd19jaGlsZHJlbl9vbmx5IjtpOjA7czoxMDoiaGlkZV9lbXB0eSI7aToxO3M6OToibWF4X2RlcHRoIjtzOjA6IiI7fQ%3D%3D&legacy-widget-preview%5Binstance%5D%5Bhash%5D=e3d1b20af1a77868c4f807c3012f80c9&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Btitle%5D=Categories&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Borderby%5D=order&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bdropdown%5D=0&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bcount%5D=0&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bhierarchical%5D=1&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bshow_children_only%5D=0&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bhide_empty%5D=1&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bmax_depth%5D=) and check for any visible issues.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8
Current theme: Woodmart (version 6.1.4)
Current plugin: (version )
PHP version 7.4.23

Error Details
=============
An error of type E_ERROR was caused in line 1176 of the file /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php. Error message: Uncaught Error: Call to a member function get_cart_contents_count() on null in /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /home/customer/www/bluekiee.com/public_html/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template(”)
#3 /home/customer/www/bluekiee.com/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#4 /home/customer/www/bluekiee.com/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#5 /home/customer/www/bluekiee.com/public_html/wp-includes/general-template.php(3031): do_action(‘wp_footer’)
#6 /home/customer/www/bluekiee.com/public_html/wp-includes/blocks/legacy-w

Error Details
=============
An error of type E_ERROR was caused in line 1176 of the file /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php. Error message: Uncaught Error: Call to a member function get_cart_contents_count() on null in /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /home/customer/www/bluekiee.com/public_html/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template(”)
#3 /home/customer/www/bluekiee.com/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#4 /home/customer/www/bluekiee.com/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#5 /home/customer/www/bluekiee.com/public_html/wp-includes/general-template.php(3031): do_action(‘wp_footer’)
#6 /home/customer/www/bluekiee.com/public_html/wp-includes/blocks/legacy-w

Hi,

Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

body .wd-add-cart-icon>a:before,
body .wd-empty-mini-cart:before,
body .cart-empty:before {
	content: "\f126";
}

Kind Regards