Search Results for 'empty cart issue'

Hello,

Thank you for such detailed descriptions of the issues. Now I clearly see which issues you have and do my best to help.

Lets us start with the footer. https://gyazo.com/354f85912fcc7c608435ea3982dc5966

1. Please remove the Raw HTML element from the HTML block “my footer” and replace it with the WP bakery element: https://gyazo.com/50c03f9e8ac62ca248ed8372bb3f7cfb

2. Make sure you have added a popup element of WoodMart: https://xtemos.com/docs/woodmart/shortcodes-2/

3. As soon as add the Popup element, you can insert any content: contact form and others. You will find the Button tab, you can choose the button view you wish.

The main idea is the whole footer should be created in HTML block. As soon as you have created your footer template, add this HTML block by means of the WOODMART HTML Block widget, and choose the template you have created from the drop-down list: https://xtemos.com/docs/woodmart/widgets/

Now, let’s go on:

1). Shopping Bag icon is not working when you’re not signed into the website. You could only see it once you’re signed in. When you’re signed out, you see only the main cart page when you click on the shopping bag icon. I updated WordPress, the theme and Woodmart Core like you suggested, but this is still a problem. I also cleared the cache on my computer. And the errors are the same with Incognito.

Please provide the screen of the problem when you logged out. I am checking and it works as it should: https://gyazo.com/898c6bd7600afcd2140c6ac69b799855 and your custom CSS: https://gyazo.com/64b81c55bf72795c94a07bd69cdabb32

2). Whenever you’re viewing the website and not signed in, the “Clothing” and “Accessories” subcategory dropdowns don’t appear.

Where I can see this problem? If you mean the Product categories widget, make sure the categories are not empty, and you have not hidden the empty categories. Please provide more details.

3). When I tried to open the hamburger menu icon on my tablet or phone to go to one of the categories, it doesn’t open up. This happens when you’re not signed in, but it works whenever you’re signed in.

Do you mean this menu: https://gyazo.com/10521f73a6176df62a11fd6775dc7819 I was checked both logged in and in the incognito it is the same, please clarify which menu you mean, give me the screen and page URL. If you want the mobile menu to have like this: https://gyazo.com/ed179bf1ea06dbe871d2cc34d67280ca you need to enable the Product Category menu in Moble menu of the Header and chose the menu that is previously created in Appearance > Menu.

4). Contact Us” page is not working properly. It has errors. It was set as a popup, now it’s not and it’s cut off in some areas, the white side with the fields are higher than the black side, and it just looked more like a regular page instead of a popup. I noticed that on the Contact Us page, it has “?cms_block=9817” at the ending on the page’s URL. I’m not use if it has something to do with the error.

You need to recreate the footer template as I described in detail above and change this menu a bit, exclude the contact us from the menu, and add a popup element under the menu. So, first follows menu, and popup button “contact us” just under the menu, and as soon as someone clicks the button a popup with this layout would appear: https://gyazo.com/e6837784c44699741581bcc0cd595bcd

Best Regards

Hello,

1. The “Empty cart text” option changed the text on the cart page

https://monosnap.com/file/cwHmO0L2Y9PUSx2YbA3VB3nmbw3SGR

https://monosnap.com/file/8CPqlEJkJvccwFfTBw9lLjp0kywQ5d

In order to change the empty text on the sidebar of the cart, try to use the “Loco Translate” plugin

https://monosnap.com/file/72MfLbY66GEVFWh30FbfZYmU8wdOjI

Here is a video tutorial about Loco Translate:

https://www.youtube.com/watch?v=D3NsDdMzsls

2. I visited your site, and I saw that your cart has the wrong HTML structure. Please, disable all plugins that are not related to our theme and provide us your admin access. I will check your issue and find a solution.

Kind Regards

now i have other issue, shopping cart stays full and wishlist icon shows the same with different accounts, check the images i added.
each customer should have en empty cart and wishlist when login, if he didn’t add anything of course

Attachments:

You must be logged in to view attached files.

Hello,

I have watched the video you attached. The issue is with your CSS not with our theme.

Because you have used Custom CSS for the buttons and targeted the default button class.

You can try using the buttons specific classes ".wd-empty-mini-cart .btn" for the cart button.

"a.btn.btn-style-link.btn-color-primary.create-account-button" for the create account button.

Sorry, but we could not provide support with the Custom created Snippets that is beyond our limitations and support policy.

Best Regards

hi
After I upgraded wordpress to version 5.8, I received a warning email, please help to deal with it and upgrade to a suitable theme version:
=======================================================
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with your theme, Woodmart.

First, visit your website (https://www.bluekiee.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.bluekiee.com/wp-admin/widgets.php?legacy-widget-preview%5BidBase%5D=woodmart-instagram&legacy-widget-preview%5Binstance%5D%5Bencoded%5D=YTo1OntzOjU6InRpdGxlIjtzOjEzOiJPdXIgSW5zdGFncmFtIjtzOjg6InVzZXJuYW1lIjtzOjE3OiJvemRlc2lnbmZ1cm5pdHVyZSI7czo2OiJudW1iZXIiO3M6MToiOSI7czo0OiJzaXplIjtzOjk6InRodW1ibmFpbCI7czo2OiJ0YXJnZXQiO3M6NjoiX2JsYW5rIjt9&legacy-widget-preview%5Binstance%5D%5Bhash%5D=372cd0e210a2236ce7bc065a7abafc23) and check for any visible issues.
visit your website (https://www.bluekiee.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.bluekiee.com/wp-admin/widgets.php?legacy-widget-preview%5BidBase%5D=woocommerce_product_categories&legacy-widget-preview%5Binstance%5D%5Bencoded%5D=YTo4OntzOjU6InRpdGxlIjtzOjEwOiJDYXRlZ29yaWVzIjtzOjc6Im9yZGVyYnkiO3M6NToib3JkZXIiO3M6ODoiZHJvcGRvd24iO2k6MDtzOjU6ImNvdW50IjtpOjA7czoxMjoiaGllcmFyY2hpY2FsIjtpOjE7czoxODoic2hvd19jaGlsZHJlbl9vbmx5IjtpOjA7czoxMDoiaGlkZV9lbXB0eSI7aToxO3M6OToibWF4X2RlcHRoIjtzOjA6IiI7fQ%3D%3D&legacy-widget-preview%5Binstance%5D%5Bhash%5D=e3d1b20af1a77868c4f807c3012f80c9&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Btitle%5D=Categories&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Borderby%5D=order&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bdropdown%5D=0&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bcount%5D=0&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bhierarchical%5D=1&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bshow_children_only%5D=0&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bhide_empty%5D=1&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bmax_depth%5D=) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.

visit your website (https://www.bluekiee.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.bluekiee.com/wp-admin/widgets.php?legacy-widget-preview%5BidBase%5D=woocommerce_product_categories&legacy-widget-preview%5Binstance%5D%5Bencoded%5D=YTo4OntzOjU6InRpdGxlIjtzOjEwOiJDYXRlZ29yaWVzIjtzOjc6Im9yZGVyYnkiO3M6NToib3JkZXIiO3M6ODoiZHJvcGRvd24iO2k6MDtzOjU6ImNvdW50IjtpOjA7czoxMjoiaGllcmFyY2hpY2FsIjtpOjE7czoxODoic2hvd19jaGlsZHJlbl9vbmx5IjtpOjA7czoxMDoiaGlkZV9lbXB0eSI7aToxO3M6OToibWF4X2RlcHRoIjtzOjA6IiI7fQ%3D%3D&legacy-widget-preview%5Binstance%5D%5Bhash%5D=e3d1b20af1a77868c4f807c3012f80c9&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Btitle%5D=Categories&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Borderby%5D=order&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bdropdown%5D=0&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bcount%5D=0&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bhierarchical%5D=1&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bshow_children_only%5D=0&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bhide_empty%5D=1&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bmax_depth%5D=) and check for any visible issues.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8
Current theme: Woodmart (version 6.1.4)
Current plugin: (version )
PHP version 7.4.23

Error Details
=============
An error of type E_ERROR was caused in line 1176 of the file /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php. Error message: Uncaught Error: Call to a member function get_cart_contents_count() on null in /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /home/customer/www/bluekiee.com/public_html/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template(”)
#3 /home/customer/www/bluekiee.com/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#4 /home/customer/www/bluekiee.com/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#5 /home/customer/www/bluekiee.com/public_html/wp-includes/general-template.php(3031): do_action(‘wp_footer’)
#6 /home/customer/www/bluekiee.com/public_html/wp-includes/blocks/legacy-w

Error Details
=============
An error of type E_ERROR was caused in line 1176 of the file /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php. Error message: Uncaught Error: Call to a member function get_cart_contents_count() on null in /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /home/customer/www/bluekiee.com/public_html/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /home/customer/www/bluekiee.com/public_html/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template(”)
#3 /home/customer/www/bluekiee.com/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#4 /home/customer/www/bluekiee.com/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#5 /home/customer/www/bluekiee.com/public_html/wp-includes/general-template.php(3031): do_action(‘wp_footer’)
#6 /home/customer/www/bluekiee.com/public_html/wp-includes/blocks/legacy-w

Hi,

Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

body .wd-add-cart-icon>a:before,
body .wd-empty-mini-cart:before,
body .cart-empty:before {
	content: "\f126";
}

Kind Regards

In the latest theme update we refactor our theme styles to implement CSS variables. CSS variables and changing CSS classes prefix from “.woodmart-” to “.wd-” allows us to reduce theme styles and increase theme performance. In your case most of your custom CSS does not work because it contains old .woodmart- class prefix and simple changing it to .wd- will fix the issue, but unfortunately several classes has been completely renamed or removed due to theme HTML structure simplification and in that case custom CSS need to be refactored. More about changes in classes can be found in correspondence table (https://docs.google.com/spreadsheets/d/1b_PBt1itPNby4mkpeV_VcRrQHPHjtuF9DIs8jJE0maQ/edit#gid=0) and theme migration guide (https://xtemos.com/docs/woodmart/faq-guides/woodmart-update-6-0-explained/).

1. Decrease menu items gap (header).
Following custom code is working. Video: https://gyazo.com/03b05d17ca409dbcdcb901f759f866c1

2. Instagram widget transparency & color homepage.
Following custom code is working. Video: https://gyazo.com/52e3aba38516c2e1a660acf9802120b3

3. Following custom code is working.
Following custom code is working. Video: https://gyazo.com/0b1659d39facca744d4bd20212f45b1a

4. Decreasing size of checkout text tabs.
Try to replace the previous code with this one:

.title-size-small .wd-checkout-steps li {
	font-size: 14px;
}

5. Accordion tab adjustment (single product page).
Try to replace the previous code with this one:

.tabs-layout-accordion .wd-scroll .wd-scroll-content {
max-height: 600px;
}

6. Increasing text size of menu price in a tab module.
Try to replace the previous code with this one:

.vc_tta-panel-body .menu-price-desc-wrapp .menu-price-title {
  font-size: 14px;
  font-weight: 400;
}

7. Resising body text of tab module.
Try to replace the previous code with this one:

.vc_tta-panel-body .menu-price-desc-wrapp .menu-price-details {
    font-size: 14px;
	font-weight: 300;
	font-style: normal;
}

8. Google map box background transparency.
Try to replace the previous code with this one:

.wd-google-map-content-wrap>.wd-google-map-content {
	background: rgba(197,91,82,0.4);
	margin-top: 20px;
	height: 160px;
}

9. Shop little bag icon.
Following custom code is working. Video: https://gyazo.com/5b3be078680a7574302a22fa9a90e6c0

10. hide blog post author.
Try to replace the previous code with this one:

body .wd-entry-meta .entry-meta-list .meta-author {
display: none;
}

11. Hide blog post category
Following custom code is working. Video: https://gyazo.com/e01e9766edf07baeca3485bd2038258b

12. Hide wishlist share icons (wishlist page)
Try to replace the previous code with this one:

.wd-wishlist-share {
display: none;
}

13. changing icon in the cart panel
Try to replace selector from body .cart-widget-side .widget_shopping_cart .empty:before to body .cart-widget-side .widget_shopping_cart .wd-empty-mini-cart:before.

14. changing icon on the empty compare page.
Try to replace selector from .woodmart-empty-compare:before to .wd-empty-compare:before.

15. changing icon on the empty wishlist page.
Try to replace selector from .woodmart-empty-wishlist:before to .wd-empty-wishlist:before.

Since WordPress considers dropping support for IE 11 (https://www.pcmag.com/news/wordpress-wants-to-drop-support-for-internet-explorer-11) because browser usage for the first time fell below 1% and currently stand at 0.46% and to utilize modern web technologies such as CSS variables and modern JS, our team decided to reduce the support of Internet Explorer. Unfortunately, a completely equal frontend view relative to modern browsers is no longer guaranteed. Following changes allow us to hugely decrease theme style files, increase site performance in modern web browsers and implement even more modern web technics in the future.

Kind Regards

Hello Artem,

Regarding Wishlist, I face the following issue:

Only when I am logged in the site as an admin, Wishlist icon shows 1 added item even if I don’t add any products in the cart. Could you please have a look at my attached screenshot? My Wishlist seems empty and the icon keeps appearing the 1 number.

Attachments:

You must be logged in to view attached files.

Congratulations 🙂 I couldnt wait for the next update so i just moved in the old version image files for single products main image and thumbnails, so i got a fix for the ugly gallery images. Then i updated my live site with the v6+.

Emptied cache, transients, transient cache, optimized DB and also browser cache in my 3 test browsers. Everything was working ok except for the header banner issue, grid / list view and the contact form (using contact form 7) which sometimes does not act as a popup, it is open in page so i must refresh page to get it working ok. Had the same issue in staging site, seems like some JS does not work 100%.

Anyway, I activated WP Rocket cache and Sucuri CDN and once again emptied ALL cache before preloading it again.

Then i have found that header banner does not open/show up, the minicart icon in header does not work 100%, does not show the counter and it has wrong text color. Also contact form 7 popup is open, fully visible in page. So in total it seems like some JS and CSS is not properly loaded.

So i have to purge cache for actual pages, ie. contact page. Then banner appear and contact form is again working as a normal popup on same page. Then to make minicart icon working ok i have to add items to cart and when i empty cart again after that icon works properly.

Also i see that after emptied cache i need to preload cache using mobile to make sure the new option for reduce DOM in mobile should work, it then seems like it also reduce dom for desktop so i get 94 score with pagespeed. If i preload cache using desktop then mobile has the same higher number of doms as desktop.

Anyway, you are in the right direction and webpagetest show all green A, gtmetrix is as usual unstable and has everything between 65 to 95. Google pagespeed is up mostly 20%.

Brgds
Rune

I did find a corrupt db-table causing the add to cart and empty cart not working for guest users. Fixed table so this issue is solved.

When it comes to 4, 6, 7, 8.1, 10. I am not using any custom CSS. Just added a few yesterday based on font size and the word SØK to the right of search icon.

So the left margin for LI elements is from woodmart theme. I can not find any theme related css that should set a margin, which should be atleast 15-20px.

So my install has no customizations nore using a child theme at the moment.

I am using this opportunity to clean up in all my custom css and functions. And already i see that almost 30% of all my custom css is no longer necessary.

So personally i think the idea of deprecated css classes is not necessary. Also because there is LOTS of other new CSS so users will still need to study their custom css and make fixes, and clean up unused old css.

Brgds
Rune

Hi @nvybvl @itai @msadiq999

You can download our beta version here https://drive.google.com/file/d/1QuBdBZ8rvUxsXkgmuznbsdqXSj2-D2dn/view?usp=sharing

And here its changelog

• ADDED: Elementor templates library with more than 300 ready to use elements
• ADDED: “White label” options (screenshot)
• ADDED: Theme options presets (screenshot)
• ADDED: Portfolio AJAX links
• PERFORMANCE: CSS generator now works automatically. We have splitted entire CSS and JS into files and load them only where they are needed
• PERFORMANCE: Separate page for mobile devices option (screenshot)
• PERFORMANCE: “AJAX Dropdowns” local storage cache
• PERFORMANCE: Added option to load optimized “Elementor frontend” CSS file (screenshot)
• PERFORMANCE: Added option to disable “Contact form 7” plugin CSS and JS files (screenshot)
• PERFORMANCE: Added options to disable Elementor icons and Elementor animations CSS files (screenshot)
• PERFORMANCE: Optimized Google fonts loading
• PERFORMANCE: Added “System font stack” to typography select (screenshot)
• PERFORMANCE: Added “Imagify” plugin compatibility
• PERFORMANCE: Added options to preload “woodmart-icon.woff” and “woodmart-icon.woff2” fonts (screenshot)
• ADDED: “Hide empty” option to product “Brands” element
• ADDED: Option to set a number of days to keep your products marked as “New” after creation (screenshot)
• ADDED: Translations for product attribute fields (screenshot)
• ADDED: Option “Init carousel on scroll” for element “AJAX Products tabs” (WPBakery)
• ADDED: Element “Navigation anchor” for better one page navigation (Elementor)
• ADDED: Portfolio images size option to theme settings and element (screenshot)
• ADDED: Option to select page title tag (screenshot)
• ADDED: “Order by” to product filters element (screenshot)
• ADDED: “noopener” and “noreferrer” parameter for “rel” attribute to social links
• ADDED: Compatibility “Yoast SEO” custom page title with our PJAX functionality
• ADDED: “Thumbnails image width” option to change single product gallery thumbnail images width (screenshot)
• ADDED: Shop tools option to our “Product element” and shop tools compatibility for “Woocommerce Products” shortcode (screenshot)
• ADDED: Option to “Logo” element for adding width and height attributes (screenshot)
• ADDED: Option to increase AJAX variation threshold (screenshot)
• ADDED: Instagram fake images option (screenshot)
• ADDED: Categories to “HTML block” post type
• ADDED: Additional theme styling for the WCFM – WooCommerce Multivendor Marketplace registration, vendor and store listing pages
• ADDED: Additional theme styling for the Dokan dashboard, vendor and store listing pages
• ADDED: Translations context for “On” string in blog post date meta
• ADDED: rel=”nofollow” for links with href=”#”
• CSS: We have removed a lot of CSS selectors and now we use CSS variables
• CSS: Most of our CSS classes that started with “woodmart-” now start with “wd-“
• CSS: Combined action buttons styles (burger, close and filter animated buttons replaced with font icon)
• CSS: Combined popup styles
• CSS: Form style classes “.form-style-rounded”, “.form-style-semi-rounded”, “form-border-width-1” removed from body tag
• CSS: Nanoscroller library replaced with pure CSS scrollbar
• CSS: Removed unused Photoswipe library styles
• CSS: Removed unused Magnific popup library styles
• CSS: Font icon HTML tag <i> changed to <span> due to the accessibility issues
• CSS: Refactored list styles. <ul> and <ol> list icons and spacing styles now set globally and removed in specific places with html list structure (menus, pagination, widgets, etc.)
• CSS: Refactored forms style
• CSS: Refactored page title style
• CSS: Refactored search form style
• CSS: Refactored search results style
• CSS: Refactored all header elements
• CSS: Refactored all navigations style
• CSS: Refactored dropdown menu style
• CSS: Refactored off canvas sidebar
• CSS: Refactored action button on product hovers.
• CSS: Polyfill script for css variables IE browsers support
• FIXED: The problem with the inability to save the number of products on the store page
• FIXED: Deprecated jQuery functions
• FIXED: CSS generator file path
• FIXED: PHP error “Uncaught TypeError: implode()” in “variation-gallery-new.php”
• FIXED: PHP error “Call to undefined function wp_body_open()”
• FIXED: Js methods have been redesigned to run only when the user starts to interact with the element for which the script is needed
• FIXED: Single product brand without image (screenshot)
• FIXED: Sales label for variation product displaying as individual (screenshot)
• FIXED: Image gallery element with masonry view in Elementor backend
• FIXED: Incorrect header if an earlier deleted header is selected in the page settings
• FIXED: Single product “360 view” images load only when you click on the icon
• FIXED: WPB Google map element API key issue
• FIXED: Inability to leave a comment for a product without selecting a rating
• FIXED: Problem with non-initialized field Select2 in theme settings
• FIXED: External links in “Banner” and “Menu price” elements (Elementor)
• FIXED: “YITH Multi-Vendor” plugin sidebar compatibility issue
• FIXED: “Product filters” element problem displaying all attributes on all category pages
• FIXED: “Related projects” now shows projects by category of current project
• FIXED: “Lazy loading” with WooCommerce email images
• FIXED: “Additional variations gallery” thumbnails size not proportional
• FIXED: Share your Wishlist issue
• FIXED: Load WPBakery templates from frontend editor (screenshot)
• FIXED: “WCFM Marketplace” product per view and per page filters issue (screenshot)
• FIXED: “WCFM Marketplace” all products per page issue
• FIXED: Instagram element PHP error
• FIXED: Empty menu element PHP error
• FIXED: Promo banner link double page open
• FIXED: Header not sticky when the user did not log in
• FIXED: Disappearance of categories from the shop page title
• FIXED: “Scroll top on variation select” option if the variation has no image
• FIXED: “Sticky add to cart” option with Elementor pro single product custom template
• FIXED: “Infobox” element issue with “Open in new window” option
• FIXED: Safari browser password manager issue
• FIXED: Scroll to top and arrows buttons with RTL language translated site.
• FIXED: Product navigation dropdown on mobile devices
• FIXED: Contact Form 7 5.4 notices
• FIXED: Notices background and color setting
• FIXED: Gutenberg editor list block styles
• FIXED: Quick shop label align
• FIXED: Small accessibility Issues
• IMPROVED: Force “Dokan” plugin pages to use Font Awesome 5 icons from “Elementor” or “WPBakery” page editors
• IMPROVED: “WPML” language and currency switcher refactored
• IMPROVED: “WPCS – WordPress Currency Switcher” switcher refactored
• IMPROVED: “Load more” button now change URL to the current page on load content
• IMPROVED: “Number of categories” option can now open and close additional categories (screenshot)
• IMPROVED: After entering incorrectly through the side login form, you will remain on the same page and receive an error message in the side form (screenshot)
• IMPROVED: “HTML Block” and “Woodmart slide” post type now public queryable only if the user is logged in
• IMPROVED: “Product category next to title” option now ordering categories from parent to child
• IMPROVED: Compatibility our Elementor elements with WPML translations
• IMPROVED: “Reset default” button moved to a separate section
• UPDATED: Woodmart Core plugin 1.0.28 – Added “ABSPATH” check to plugin files
• UPDATED: Google maps API version from 3.41 to 3.44
• UPDATED: Outdated WooCommerce template files
• UPDATED: wpml-config.xml file
• DEV: Added filter ‘woodmart_html_block_access’ to change access to HTML block edit page
• DEV: Added filter ‘woodmart_product_element_query_args’
• DEV: Added filter ‘woodmart_three_sixty_framerate’ for change framerate in “360 element”
• DEV: Added filter ‘woodmart_get_prev_product_same_term’
• DEV: Added filter ‘woodmart_wc_default_product_cat’ if you specify a value of “true” then the default category will not be displayed (screenshot)
• REMOVED: “Call to action” option from menu item settings (screenshot)
• REMOVED: Deprecated moment.js library
• DEPRECATED: “Sticky notifications” option
• DEPRECATED: “AJAX” source type for Instagram element

hey, here i am facing a strange issue. If i am adding any product to cart and go back to home page. then clicking on cart icon on header don’t show any product.

add to cart, -> go to home page. -> click the cart , shows empty

I have also attached the image for more reference.
Kindly help with the issue.

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I tried to add a product to my cart and when I go to the cart it says it’s empty. I then added it again and the cart icon at the top showed two tank tops (I don’t need both) and it still says empty.

Please advise how to fix the issue!

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Hello team,

I am multiple issues with my cart widget.

1. When I add the product to the cart It is automatically redirecting the user to the shopping page. I don’t want that. I just want a window that will slide from the left corner and show them the cart in their basket.

2. While products are in the cart, If I click on the cart icon and it opens the left window I was talking about I cant remove any of the products from the cart, It sends a message that the product has been removed but it’s not true. if I go to the shopping cart page the product is still there.

3. also I am facing another issue which sometimes when I try to add a product to the cart and I go to the cart page. It shows me the cart is empty and that I cant buy proceed without adding any products to the basket, Trying multiple times to add the product to the basket, and then sometimes it works, and sometimes it doesn’t.

I have check all plugins and disabled all of them to check if its any third-party plugin. still didn’t work.
Attaching the logins in private content.

Please help

Hi,

Thanks for looking into this but this issue has not been resolved.

The same issue still occurs. When you add one product, then go into another product, then add this to the cart, it does not update.

When hovering over a product and selecting the options this does not work.

When hovering over the cart an empty white box is shown instead of the products you have in the basket

When updating the theme, some parts resolve back to different settings such as the footer layout.

Also, how did you update the woodmart core plugin as this option does not seem to be there on the plugins.

Thanks,
kurt

Hello,

i got an issue since few days.
My widget always show articles in cart (2 same articles each time) even if cart is empty.
When i add articles in it the count goes fine back.

Any clue why this happens.
Weirdly it happens without any heavy update of any kind…

Thanks

Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :)

I saw the screenshot you attached and visited your website.

For the add to cart loading and loading please check how it works with the default WordPress theme just to check whether the issue is with our theme or not.

2) And for the cart displaying empty and the colors not displaying deactivate all the third-party plugins and provide with the admin panel login details of the website with the permissions to debug then we will troubleshoot with the theme plugins.

Best Regards.

Hi,

I have updated woocommerce and your theme to the latest version today. Since then the checkout doesnt work anymore. After the checkout it redirects to an empty cart page.

I have tried the standard things to solve it: https://www.businessbloomer.com/woocommerce-solving-cart-empty-issue/

+ emptied all caches, emptied cloudflare cash.

Do you have an idea what the reason is for this? Is your plugin not compatible with the latest woocommerce version?

Problem 1)
when i open my website, it shows strange thing just like broken html. see attachment ss1. but after that it comes to normal. why it shows this strange thing? and how an i solve this

Problem 2)
after its fully loaded, when i hover over compare or wishlist page it shows my homepage url instead of compare or wishlist page url. Button title is okay but urls having problem.

Problem 3)
when i open compare page or wishlist page by manually typing (https://theaureo.com.pk/wishlist)
(https://theaureo.com.pk/compare) in url bar it always empty (Compare list is empty.) (wishlist list is empty.) even if i added something in compare or wishlist.

Problem 4)
when i open wishlist page by manually typing (https://theaureo.com.pk/wishlist) in url bar and after that i hover over compare button, it shows wishlist link instead if compare. and same for compare page when i open it manually, and hover over wishlist ison, it shows compare page url instead of wishlist.

Problem 5)
When i open shop page and than i click on wishlist or compare icon it takes me to product i added last.

Problem 6)
in cart page https://theaureo.com.pk/cart/ my header becomes black.

Please tell me how to solve these issues?

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Hi,

I think you didn’t understand my questions.

1) The cart icon is shown overridden because I have changed it at my Custom CSS after theme update as below:

.cart-empty:before {
	content: "\f126";
}

.cart-widget-side .widget_shopping_cart .empty:before {
  content: "\f126";
}

.quick-shop-wrapper .single_add_to_cart_button:before {
	content: "\f126";
}

.wd-action-btn.wd-add-cart-btn>a:before {
  content: "\f126";
}

Before theme update I had the same icon with \f120 but I changed it in order to have the same icon. That’s why I asked you if you changed it.

2) The social icons are also displayed fine on my end (while viewing site on desktop). The issue takes place at smaller screen sizes, please try to load site on a mobile or tablet device to check what I mean (please also check my new screenshots attached, 4 & 5).

3) Did you notice the difference on my newsletter “subscribe button” appearance on desktop and mobile appearance after theme update like I showed at my previous screenshots?

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Hi,
I’ve noticed that when I try to add a product from the product grid, when I press ‘Add to Cart’ the button doesn’t respond and instead looks like it’s loading. I have also noticed that the ‘View Cart’ button shows that the cart is empty even when it’s not.

I’ve tried reinstalling the parent theme and reverted back to it and deactivated all third-party themes, also clearing my cache, but the issue still remains.

Could you please help. I’ve included a screenshot.

Thanks,
Oliver

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Hi,
see my issue here
https://stackoverflow.com/questions/63149087/unable-to-clear-woocomerce-cart-when-navigating-to-a-new-page-inside-wordpress

this code doesnt clear the cart, only after second refresh (hard ctrl + F5)
there is no cache enabled.

add_action( 'template_redirect', 'woocommerce_clear_cart' );
function woocommerce_clear_cart() {
  global $woocommerce, $post;
    if( $post->ID == 1) {
      WC()->cart->empty_cart();
      WC()->session->set('cart', array());
    }
}

im seeing the products in the minicart and on the cart page itself.
does woodmart have a cache im not aware of ?
any suggestions ?

I can’t know which plugins are required for ur theme. But, I tried to disable almost all plugins and the issues are still there.

1- When I have some products in my cart. And go to Home and press the cart. It is pop-up empty in both languages (1.png).

2- Facebook icon in header is not working in other pages (2.png).

3- Product’s labels are not working well. It is white colored and I could not show them (3.png).

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Hi there,

I contacted WPML and all the WPML issues now fixed!. Now, I think the theme issues left:

1- When I have some products in my cart. And go to Home and press the cart. It is pop-up empty in both languages (1.png).

2- Facebook icon in header is not working in other pages (2.png).

3- Product’s labels are not working well. It is white colored and I could not show them (3.png).

Hi there,
I am using your theme since 2018. It was perfect in the begining. But sadly, I am facing now some issues. Here are they:

1- When I have some products in my cart. And go to Home and press the cart. It is pop-up empty in both languages (1.png).

2- Facebook icon in header is not working in other pages (2.png).

3- Product’s labels are not working well. It is white colored and I could not show them (3.png).

4- Mini cart is not getting translated. I am using WPML. And I did everything correctly (4.png).

5- Login/Register mini page is not getting translated (5.png).

6- Forget password page is not getting translated (6.png).

7- Login/Register page is not getting translated (7.png, 8.png).

9- Cart is not getting translated (9.png).

10- All the checkout fields (billing & shipping) and other details are not getting translated (10.png).

Please … HELP 🙁

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Is there any way i can get the button for the slides to move next slide.
Also i have some other issues in the slider.

1. Images are showing blank
2. Shopping cart icons are showing empty sometime.

Please help to update on this.

Thanks,
Vijay

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Hi the issue is only with the Ajax cart. So I can’t check the issue with Storefront.
It is a Woodmart issue.
Please do this:
1. Add an item to your cart
2. browse to a new page
3. click on cart icon and you’ll see the ‘drawer panel’ is empty

You can see example here:
https://www.dropbox.com/s/089ptu0l65ccr2e/Video.mov?dl=0

Please help. We really need to get the issue sorted ASAP

Hey,

Yes now it works. I think some caracters got missed as it wasn’t under a real “coding” section, but there seem to be some display issue tough :/

– the reviews are being shown on the right side of the button “add to cart” (see attachment)

Now the downside is that we show empty reviews for all products. I thought we could show the reviews fixed only if there is a review. If there is no review, then we hide the empty stars. What do you think?

Thanks

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Hello,

Let me explain how it works.

As I mentioned in my previous reply when you login to the website and add products to the cart. They will display in your cart until you are logged in. When you log out from the website then the cart will be empty, that is the default behavior.

To see the products you previously added to the cart you need to login again.

That is not an issue by any means that is its default behavior.

Best Regards.

Hi there,

We´ve been developing a Virtual Store for a few months now and never had any issues when updating. The “store” uses OpenPay from BBVA (Bank) as payment platform and has three different plugins (credit cards, Online transfers & payment at self service stores), for these last two options the platform adds along with the usual theme data, a PDF with payment information to the confirmation page so that customers can make the bank transfer or pay directly at participant stores according to their payment choice at checkout. That same PDF was included to the confirmation e-mails sent by the them. However, since we updated to version 4.5.1, that PDF is not showing up at the confirmation page and the e-mail goes out with an empty PDF.

Checking out at the OpenPay control panel, the test transactions are registered the whole transaction data is ok and they also include the PDF’s, so the problem might be generated somewhere within the theme at the checkout.

We have run tests disabling all other Plugins, reinstalling theme & build up a new site from scratch using the latest theme version but the result has been the same.

As a test, we reinstalled an old back up based on version 4.1.0, in a different subdomain and it works fine!!!, so we decided to re build a new site using the 4.1.0 version with all the improvements made from the old to the new version of the store, it works fine but now we are having a two new issues, one at the shopping cart right where it displays the checkout steps title; (Shoping Cart – CheckOut – Order Complete), the whole Theme and related plugins are translated to Spanish, same way they are at the old version, but the steps title doesn’t change to Spanish even though the words are translated within the .po & .mo files. The second issue from the 4.1.0 version is that it doesn’t displays the “product-labels” based on product attributes as it did in the old backup.

I’m adding a few pictures and links to the sites so you can have a clear overview.

Your prompt response and suggestions will be greatly appreciated!!!

RB

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