Search Results for 'ADDITIONAL INFORMATION products page'

Wordpress admin login information is in the private section below. I know you know way more about thse things than I do. I have learned enough to know that a setting in one plugin, theme, or a published Elementor template can override everything.

I went back through everything again. I do not see any Templates, layouts, or settings that would be interfering.

Product Archive Settings:
Shop filters setting: “Enable shop filters widget’s area above the products” – OFF (When it is turned on, the filters show up but only on top” Right now, no filteres displayed at all.
State: “Shop filters area always opened” – ON
“Shop sidebar widgets collapse” – Disabled
Shop Layout “sidebar on left” selected

Shop page: default template
Woodmart General Settings: Full width – no side bar
Appearance/customize/woocommerce/product catalog/
Appearance/customize/additional css/ (there is custom css in this field)

Hi adbeesolutions,

If you use Custom Layout, then you can use Product tabs widget to change its layout.

https://prnt.sc/tBw1rbfIPrvA

The content for the Description tab can be edited by editing the Product.

The Reviews tab shows by default, for its settings you can check out the Dashboard > Theme Settings > Single Product > Reviews: https://xtemos.com/wp-content/uploads/2020/09/single-product-reviews-wd-7.jpg

The Additional Information Tab only shows on the Single Product page when the Attributes are added under a Product. If the Attributes are not added then the Additional Information tab doesn’t show.

Further, under the Dashboard > Theme Settings > Single Product > Tabs > there are 3 Additional Tabs which works globally for all Products: https://snipboard.io/Uc3MER.jpg

You can check out the Theme Documentation Guides too for Product Page Options and Product Page Local Options:

https://xtemos.com/docs-topic/product-page-options/
https://xtemos.com/docs-topic/product-page-local-settings/

Regards,

Hi Aizaz,

Yes, if you read what I mentioned above, this is because under the mirrors category they are all simple products, the second I incorporate a variable product(s) into the mix, they do not display correctly, this is because the Variant name on the product page is joined in a string under attribute colour like “Brushed Gold, Matt Black, Chrome” Do you think it would be better to create Single products and then link them to show the attributes correctly? This way I could have separate information for each product and not worry about the additional information tab not dynamically changing on selection?

Hello,

By default, WooCommerce uses tabs to display the product description and additional information. But I have visited your site and checked the single product page. I think you are using a custom layout of the theme. Go to Layouts > Edit single product layouts and add the products tabs widgets in the layout.

If you have any questions feel free to contact us.

Best Regards.

Hi,

It is nos working.
On this page : https://v.boutique.segasel.fr/product/polo-bleu-marine-daf-femme/?attribute_taille=L
I can’t find the terms : Guaranteed Safe Checkout / Features & Compatibility
/ Additional information
/ Customer Reviews
/ Related Products
I have followed what you said. But it is not find.

+ Sometimes I have translated it in Loco but it’s not showing. Like on my screenshot (cart page)

Attachments:

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Unfortunately, we don’t know why it doesn’t work on your website.

Here is Theme Settings from our Lingerie dummy content

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Hello!

It’s been a while since we last connected. Hope everything is well!

I recently purchased support in the hopes of finding some answers. I’ve been facing challenges over the past week, trying to identify the source of memory leaks and excessively long loading times. I’ve already taken several steps to optimize performance, such as enabling CDN and Redis caching. Additionally, I’ve optimized various aspects including lazy loading, CSS and JS minification, reducing file sizes, activating preloading, etc.
Furthermore, I’m running the server on a VPS with enough CPU and RAM to handle the workload of over 100,000 products.

However, the most unexpected discovery was disabling the theme, which surprisingly improved the situation. I noticed a significant reduction in page loading times, dropping from over 8 seconds to less than 3/2 seconds. The attached screenshots show the insights from GTmetrix.

One notable issue highlighted in the screenshots is the excessive use of DOM elements, with over 16,000 elements loaded on a single page. I believe this is contributing to the prolonged load times.

To assist you in troubleshooting, I’ve included the login information to the backend of the site in the private content area.

I’m really hoping you can provide me with some guidance as I’m currently struggling and unable to resolve the issue on my own.

Thank you in advance for your prompt response.

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let me recap, to see if I understood well:
01. the additional info elements works only on attributes. so if I add attributes to a product, I’ll see the new attributes in the element. right?
03. compare. it also works with attributes. so if I want to increase the values to compare, I must add attributes. right?
02. extra content element. this is an HTML block that I can add at the product level, and this led me to 2 more questions:
021. if I were to link the same extra content/HTML block to all products, and I have thousands of products, should I do manually 1 by 1 in the product settings page, or there is a smarter way?
022. the extra content/HTML block, even if it’s linked to a single product, cannot contains the single product widgets, because you for some strange reasons doesn’t allow it. it can contain only generic information. right?

Hi,

When a customer hovers over a product image in Woodmart, a popup window appears that displays important product details such as price, product name, and product description. This feature allows customers to quickly and easily gather important information about a product without having to click through to a separate product page.

Woodmart’s product hover feature can also display additional information such as product brand, product category, product sku and much more.

Go to Theme setting> Product Archive> Product Styles enable hover image for products and set the design as per your need.

Best Regards.

Hi,

For “Variable product”, we can demonstrate the swatches to tell customers what they can expect. For example, https://prnt.sc/EvLg0SMCSBBO, customers know that there are 2 options they can expect, 90克(90g) or 170克(170g).

But for “Simple product”, there is no option to demonstration an attribute to tell customers what this product is about. For example, https://prnt.sc/jsW3HynV9d23. These simple products are 85g. But I cannot show a label of the attribute on the catalogue page or the single product page to tell customers. Instead, I have to write it down on the product title: https://prnt.sc/jR4cpmbeZR6M

This is not a preferred way:
1. The product title is usually linked to the SEO title which is limited number of words. Sometimes the title of the product is quite long and no more space for the attribute.
2. The outlook of the shop page will be inconsistent because some products (the Simple products) showing the attribute on the title, but some don’t (the Variable products). Somehow create confusions to customers.

Solutions:
1. Transform all simple products into variable products so that there will be a single option of swatch to demonstrate what this product is about.
2. Choose “Additional information” here: https://prnt.sc/wj5XHwaN2G6l

But both solutions are not very good:
1. customers have to “choose” the single option, and then “add to the cart”, 1 step more has to take.
2. I tested this “Additional information” feature, its ok for desktop version, but not showing up on mobile version.

Is there a simple way to demonstrate the attribute for simple products on the catalogue page?
Or is it possible to change this SKU (https://prnt.sc/LdgSoMj4dF_-) to show any other attributes?

Thanks!

Hello,

By default for the Simple Products at WooCommerce end, the Attributes doesn’t show on the Single Product page above the Add to Cart buttons. They are shown under the Additional Information tab: https://snipboard.io/vws3ae.jpg

If you want a Single Attribute to show for the Product and selected by default then you need to make your Product a Variable Product and add only one Variation in it. Now, to make that only Attribute selected by default, you need to select the Default Form Values as the one Attribute that you created: https://snipboard.io/pfEGzl.jpg

And then when you view the Product, that Attribute Variation will be selected by default: https://snipboard.io/Oyti2X.jpg

Hope this helps !

Best Regards.

Hello,

There are 3 Tabs that come from WooCommerce by default which are Description, Reviews and Additional Information Tab. So, the content for the Description tab can be edited by editing the Product.

The Reviews tab shows by default, for its settings you can check out the Dashboard > Theme Settings > Single Product > Reviews: https://xtemos.com/wp-content/uploads/2020/09/single-product-reviews-wd-7.jpg

The Additional Information Tab only shows on the Single Product page when the Attributes are added under a Product. If the Attributes are not added then the Additional Information tab doesn’t show.

Further, under the Dashboard > Theme Settings > Single Product > Tabs > there are 3 Additional Tabs which works globally for all Products: https://snipboard.io/Uc3MER.jpg

These Tabs accept simple Text or HTML Block whichever you like.

Secondly, under the Product Edit area you will find two specific Tabs to add too: https://snipboard.io/1mizWH.jpg

So, these are the location and information related to Tabs under the Theme.

You can check out the Theme Documentation Guides too for Product Page Options and Product Page Local Options:

https://xtemos.com/docs-topic/product-page-options/
https://xtemos.com/docs-topic/product-page-local-settings/

Hope this helps !

Best Regards.

Hello dear
I tried to find the product description and additional information in product page but I can’t find how I can edit.

Please see the attached screenshot

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Hello,

I am afraid I am still confused. I will try to explain in more detail.

The content (Description, images, gallery, and others) of any product page is added/edited in the Dashboard > Products > All products, you will see the products and the option to edit/duplicate and edit.

The product page design may be provided by Theme Settings > Single products or Woocommerce builder. If there is a single product created in Woocommerce builder, the Theme Settings are not in force.

You have created the layout in Woocommerce builder: https://gyazo.com/6147fe816e85bbb5489b037095ceffa3

You can edit the layout with the WP Bakery page builder https://gyazo.com/d2ba988e1065b392290671e45352df02

If you want to edit the content of the product page, you can edit the Description of the Product page with the builder: https://gyazo.com/81b5ed12fa710a1bf37cf39b69757941

As for the other tabs of the product page:

Description – this is the main description on the product page.

Reviews are disabled in Woocommerce > Settings > Product. It is not editable.

Additional tab (with the attributes) enter each attribute in the product page and disable showing on the product page. Not editable.

Additional tab (Shipping information) You can edit it in the Theme Settings > Product page > Tabs: https://xtemos.com/docs/woodmart/html-blocks-2/#shipment_delivery

If you have any questions please feel free to contact us.

Best Regards

Hello,

For the Products on the Archive pages, you can only show Excerpt, Additional Information or None right now. Excerpt basically shows some part of the Product Description text. If any of the Product has Short Description defined then it shows that Short Description text like you can see in the following Image from our Test Site: https://snipboard.io/resYcl.jpg

So, you need to select the Excerpt option from the earlier told location and make sure to add Short Description under the Product to make it available and show in the required place.

Best Regards

Hello,

Actually, on your Site the Additional Information tab was the default one which is why our applied CSS wasn’t working that way completely because when the Product page is getting loaded, that Add. Info. tab was getting loaded first and that’s why the Tab Hiding CSS is only working for Tab Title.

We have now added the Description for a Product on your Site on which we were checking and then checked back the concern again, our CSS was working fine by then because the Description is now the default one: https://snipboard.io/2OJdvm.jpg

So, you need to have Description for the Products and the CSS for hiding Add. Info. tab will automatically work.

Please check back your Site after completely clearing browser and server cache.

Best Regards.

As you can see i added icons to attributes from products > attributes and they are showing in additional information part (in single product page)
but woocoommerce weight and dimensions attributes are does not have icons.
how can i add them?

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Hello,

When you edit the Product on the Site > the first thing that you see after adding the Product Title is the Description area > there you can change or edit the Product Description for a Product: https://snipboard.io/otPdvR.jpg

Further, if you want you can edit the Description of a Product with the page builder plugin (i.e. Elementor or WPBakery) active on your Site: https://snipboard.io/MAE4aO.jpg

Secondly, the Additional Information tab isn’t directly editable. It comes from WooCommerce by default and it is shown on those Products only which we have Attributes define on them > if a Product doesn’t have Attributes defined, the Additional Information tab doesn’t show: https://snipboard.io/DcBTbP.jpg

Best Regards

Hello,

1- The Additional Information tab only appears on those Products which have Attributes defined. If any of the Product doesn’t have Attributes defined then it will not show on them.

But if you explicitly hide this tab irrespective of the Attributes defined, then please try using the following Custom CSS code on your Site and paste it to Dashboard >> Theme Settings >> Custom CSS >> Global CSS section:

#tab-title-additional_information { display: none !important; }

2- To hide the Brand tab from the Single Product page, please go to Dashboard > Theme Setting > Shop > Brands > there you can find the Show tab with brand information toggle option > just turn this option off: https://snipboard.io/X3dVHj.jpg

Best Regards

Here is the official email from DreamHost Customer Support Team

Hello Khalid,

Thank you for your patience on this! From the tests here, we have
confirmed that the Mailchimp for WooCommerce plugin and the Woodmart
Child theme are creating cookies that are interfering with the server or
varnish cache of DreamPress.

I tried temporarily disabling the Mailchimp for WooCommerce plugin and
changing the theme to Twenty Thirteen theme, and testing it showed a big
improvement of the GTMetrix test for the
https://madeinatlas.com/home-decor/moroccan-brass-table/moroccan-brass-table-boho-coffee-table/
page. Please see the results from the link below:

https://gtmetrix.com/reports/madeinatlas.com/uk79HSkA/

After the test, I re-enabled the Mailchimp for WooCommerce plugin and set
the theme back to the Woodmart Child theme.

However, as you’ve mentioned in the chat earlier, the Woodmart Child
theme is needed for the site, so it can’t be disabled or changed. I tried
checking the support articles and discussions from the Woodmart theme
developers, but I only got the discussion from the link below where the
theme support was unable to identify or prevent the theme’s
woodmart_recently_viewed_products cookie from interfering with the server
or varnish cache:

https://xtemos.com/staging/forums/topic/varnish-cache-conflict/

For this case, I would recommend moving the site to VPS, to help host the
site while keeping the Woodmart Child theme. I also recommend trying to
reinstall the WP Rocket plugin after moving it to VPS, to help reset its
cache settings, and make sure it’s working with the VPS server.

I hope this information is useful for you, feel free to reply anytime
should you have any further questions or if you need additional
assistance. We’d be happy to help!

Please stay safe and healthy!

JD E.

the admin access is bellow thanks

Hi There
I have already opened 3 topic and did all instructions provided but I don’t get an answer. i have already did a full back up (please don’t tell me to try to disactivate all plugins and switch to parent team, i have already do that, i give you the permission for plugins deactivation and switching to the parent or default theme.)

so here the issue explain again and here is the admin access.
Our costumers said that they can’t see Tab content in some products page, i have verified that’s happen just in some products page, here is an example:
https://madeinatlas.com/home-decor/moroccan-brass-table/moroccan-brass-table-boho-coffee-table/#tab-additional_information
That’s also happen in desktop browser but sometimes in mobile browsers also
could you help please? my website is running a campaign ads i need to finish this ASAP you already takes a long time to fix that
thanks

Hi There
I have already opened a topic and did all instructions provided but I don’t get an answer. so here the issue explain again and here is the admin access.
Our costumers said that they can’t see Tab content in some products page, i have verified that’s happen just in some products page, here is an example:
https://madeinatlas.com/home-decor/moroccan-brass-table/moroccan-brass-table-boho-coffee-table/#tab-additional_information
That’s also happen in desktop browser but sometimes in mobile browsers also
could you help please?
thanks

Hi There
I have already opened a topic and did all instructions provided but i don’t get an answer. so here the issue explain again.
Our costumers said that they can’t see Tab content in some products page, i have verified that’s happen just in some products page, here is an example:
https://madeinatlas.com/home-decor/moroccan-brass-table/moroccan-brass-table-boho-coffee-table/#tab-additional_information
That’s also happen in desktop browser but sometimes in mobile browsers also
could you help please?
thanks

Hi There
Our costumers said that they can’t see Tab content in some products page, i have verified that’s happen just in some products page, here is an example:
https://madeinatlas.com/home-decor/moroccan-brass-table/moroccan-brass-table-boho-coffee-table/#tab-additional_information
That’s also happen in desktop browser but sometimes in mobile browsers also
could you help please?
thanks

Hi,

1.How can I show Image(color) preview / color preview in section “ADDITIONAL INFORMATION” and “Compare Page”?
2.in Theme setting > product archieve > product style, I can select “hover effects for products”. How can I set the product shows Image(color) preview / color preview directly, without hover effect?

Thank you.

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Dear Support Team

I am currently experiencing problems with my Basel Theme which I use for my online store at https://www.fotodiscountworld.co.za I have a licensed (version 5.5.1) Theme

On the left side of the shop page widgets are being used to allow visitors to search for specific products and filter the products by using a Filter by Brand. The Filter by Brand function is set up with the the Basel WooCommerce Layered Nav Widget.

The Basel WooCommerce Layered Nav Widget is using the Attributes feature under products. An attribute titled Brand with the slug brands-attribute was created and all the brands’ categories were added under the Terms of the Attribute. It is also ordered by the Term ID.

The Search Products and Product Categories widgets are working very well, but not the Filter by Brand as indicated above. Under the Filter by Brand, FujiFilm for example, indicates 152 products in brackets. However if a visitor clicks on FujiFilm to view the 152 products only two are displayed.

I have done all the troubleshooting that I can do on my end. I have disabled and enabled all the plugins one by one to find any possible conflict. All the plugins as well as the Theme and WordPress Core is up to date. There are no 3rd party Ajax filters being used on the website that can cause possible conflicts. A site inspection did not indicate any critical errors. The server runs PHP version 8.0.17.

I do have screenshots to illustrate all the above but can unfortunately not upload it together with this form. Please let me know should you require any additional information and where I can send it to.

Are you aware of any similar problems?

Will you kindly assist?

Hello,

You can disable the reviews in Woocommerce > Settings > Products.

Additional tab (with the attributes) enter each attribute in the product page and disable showing on the product page. Not editable.

Additional tab (Shipping information) You can edit it in the Theme Settings > Product page > Tabs: https://xtemos.com/docs/woodmart/html-blocks-2/#shipment_delivery

If you have any questions please feel free to contact us.

Best Regards

Hi

I am struggle to style product styles on product archive page

I would like additional information to be visible on products at page load (on all products above button) not as hoover content.

Hi, your code is almost doing the thing. I have added “background-color: var(–btn-shop-bgcolor-hover);” on hover. Only text should turn white or a lighter color. I tried to change the color under “styles and color”, but didnt work. It only works on the single-page, and not on shop-page. Can this also be done on shoppage?

Please take a look at http://www.plafondhandel.nl

3. When on productstyles under “elements” the hover content is set on “additional information”. If LIST is set on “productsgrid”, the full additional information is given in the list-line. Also button is getting different the on “grid”. See picture #3.

4. When having products set on “list”, is there a way to make the product-line smaller? Maybe when setting a smaller image? See picture #4.

Thanks allready for your help.

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Hello,

Description – is the main description on the product page. You can edit it in the product page

The default revies are configured in Woocommerce > Settings and in Theme Settings > Single Products > Revies as for the plugin Revies, please contact the plugin’s support as we do not have instructions.

Additional tab (with the attributes) enter each attribute in the product page and disable or enable showing on the product page to hide the tab.

Additional tab (Shipping information) You can edit it in the Theme Settings > Product page > Tabs > Additional tab.

Best Regards