Search Results for 'empty cart issue'

after changing theme same problem, even i disable all plugins but still showing “cart is empty”. can you please let me know what is the issue ??

Hello,

Mobile menu: Please read and follow this instrcutions: https://xtemos.com/docs/woodmart/faq-guides/menu-doesnt-save-custom-fields/

Single product page:
Please add this code to the Theme Settings > Custom CSS > Global:

body .variations_form .variations label,
body .wd-action-btn.wd-style-text a{
text-decoration:underline;
}
body .product_meta>span {
text-decoration:underline;
}
body .product-share .share-title {
text-decoration:underline;
}

Cart & Wishlist page:
Please add this code to the Theme Settings > Custom CSS > Global:

body .woodmart-empty-wishlist:before {
    content: "";
	min-height:250px;
	background-image:url(https://edapro.ch/shop/wp-content/uploads/2019/12/shop_emptywishlist.svg);
	background-position:center center;
	background-repeat:no-repeat;
	background-size: contain;
	height:auto;

}
body .woodmart-empty-compare:before {
    content: "";
min-height:250px;
	background-image:url(https://edapro.ch/shop/wp-content/uploads/2019/12/shop_emptycart.svg);
	background-position:center center;
	background-repeat:no-repeat;
	background-size: contain;
	height:auto;
}

strange issue with icons
You need to open your SVG icons file with some editor like Sublime Text or default system text editor and add width=”31″ height=”40″ attributes to your <svg>tag like it is shown: http://prntscr.com/m4n0qw
Then you will need to re-upload your icons in WordPress Dashboard.

Checkbox and radio buttons are not edited with custom CSS only, such change requires more complicated customization which is not covered by our support.

Best Regards

Hello Elise

Thanks a lot again for your great support, I really appreciate it.

Mobile menu: I tried to manage, but the last two menu items are not showing up there (image_01)

Single product page: Here you have the URL for one product: https://edapro.ch/shop/index.php/product/edalife-chrome-brausysteme/

Cart & Wishlist page: Here you have the URLs for the images:
Cart image: https://edapro.ch/shop/wp-content/uploads/2019/12/shop_emptycart.svg
Wishlist image: https://edapro.ch/shop/wp-content/uploads/2019/12/shop_emptywishlist.svg

Accordeon Menu: Here you see the accordeon:
https://edapro.ch/shop/index.php/faqs/
Meanwhile, I could fix it. So all good.

Now I have a strange issue with icons at only one page:
https://edapro.ch/shop/index.php/kontakt/
See image_03 and image_04. I tried to fix it in the global css by trial and error insert classes which are used (source code). But if something did not work out I deleted it. Since then, there is the issue with icons not showing up or with a background color even though there should be no background color.

Checkbox and radio buttons hover (global): How can you edit the global hover settings for radio buttons and checkboxes?
At the moment they are standard blue, but they should become green (#ccca00)

Best,
Lorenz

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Hello,

I can recommend an article, please note we have not tested the methods we do not guarantee https://businessbloomer.com/woocommerce-solving-cart-empty-issue/

Please make the full site backup before trying anything.

Best Regards

I have disabled all plugins (also did an additional test with disabling the plugins that are required by Woodmart), however the issue still persists. When changing to a default theme however it works without any issues.

THe issue only happens from the actual product page, in some cases I noticed that when the cart was empty it works to add one product, but any additional different products would not be added to the cart.

At this point it appears to be an issue with Woodmart. I have currently still left all plugins disabled.

Hi,

I came across this old post which is referring to almost the same issue.

https://xtemos.com/forums/topic/update-cart-automatically-on-quantity-change/

But instead of the +/- input, I have changed it to <select> dropdown using the below code and I was wondering if you have a fix to update the cart automatically on change of <select>.

function woocommerce_quantity_input( $args = array(), $product = null, $echo = true ) {

   if ( is_null( $product ) ) {
      $product = $GLOBALS['product'];
   }

   $defaults = array(
      'input_id' => uniqid( 'quantity_' ),
      'input_name' => 'quantity',
      'input_value' => '1',
      'classes' => apply_filters( 'woocommerce_quantity_input_classes', array( 'input-text', 'qty', 'text' ), $product ),
      'max_value' => apply_filters( 'woocommerce_quantity_input_max', -1, $product ),
      'min_value' => apply_filters( 'woocommerce_quantity_input_min', 0, $product ),
      'step' => apply_filters( 'woocommerce_quantity_input_step', 1, $product ),
      'pattern' => apply_filters( 'woocommerce_quantity_input_pattern', has_filter( 'woocommerce_stock_amount', 'intval' ) ? '[0-9]*' : '' ),
      'inputmode' => apply_filters( 'woocommerce_quantity_input_inputmode', has_filter( 'woocommerce_stock_amount', 'intval' ) ? 'numeric' : '' ),
      'product_name' => $product ? $product->get_title() : '',
   );

   $args = apply_filters( 'woocommerce_quantity_input_args', wp_parse_args( $args, $defaults ), $product );

   // Apply sanity to min/max args - min cannot be lower than 0.
   $args['min_value'] = max( $args['min_value'], 0 );
   // Note: change 20 to whatever you like
   $args['max_value'] = 0 < $args['max_value'] ? $args['max_value'] : 10;

   // Max cannot be lower than min if defined.
   if ( '' !== $args['max_value'] && $args['max_value'] < $args['min_value'] ) {
      $args['max_value'] = $args['min_value'];
   }

   $options = '';

   for ( $count = $args['min_value']; $count <= $args['max_value']; $count = $count + $args['step'] ) {

      // Cart item quantity defined?
      if ( '' !== $args['input_value'] && $args['input_value'] >= 1 && $count == $args['input_value'] ) {
        $selected = 'selected';
      } else $selected = '';

      $options .= '<option value="' . $count . '"' . $selected . '>' . $count . '</option>';

   }

   $string = '<div class="quantity"><span>Qty</span><select class="form-control" name="' . $args['input_name'] . '">' . $options . '</select></div>';

   if ( $echo ) {
      echo $string;
   } else {
      return $string;
   }

}

For the default +/- I used

add_action( 'woocommerce_after_cart', function() {
   ?>
      <script>
         jQuery(function($) {
            var timeout;
            $('div.woocommerce').on('change textInput input', 'form.woocommerce-cart-form input.qty', function(){
               if(typeof timeout !== undefined) clearTimeout(timeout);
 
               //Not if empty
               if ($(this).val() == '') return;
 
               timeout = setTimeout(function() {
                  $("[name='update_cart']").trigger("click"); 
               }, 500);
            }); 
         });
      </script>
   <?php
} );

and it would work fine.

Thanks

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1. I spoke with my web developer and told me that the out of stock system has a mistake and the theme developers should fix it…

2. how can I make a popup appear after on-click of a button?

3.another issue is the notification when my cart is empty, check the attachment:
(I want it like the added to cart notification)

another issue is the notification when my cart is empty, check the attachment:

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Hello! I am facing this issue. When I am removing something from the cart and making it empty, the popup of empty cart notice is coming but the style of it is not right for some reason. The cross sign and error symbol is overlapping the text. Please see the screenshot.

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Alright, should I deactivate the plugin “YITH WooCommerce Wishlist” then? If I do the wishlist page becomes empty, how do I sole that? See link https://moroccomedina.se/wishlist/ and attached image.

Side question: The font-icons for Wishlist, Search and Cart sometimes become just square symbols for the client. Seams like the font for the icons do not always load. Is this a known issue?

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Hi,

Latest WooCommerce update has changed the empty cart structure.
This issue will be fixed in the next theme update.

Regards

Hi,

The issue only happens on the mobile phone version when I add products to the cart they go into the cart normally but when I go to check out everything that’s in the cart disappears and I get a message that says your cart is empty.

Hello.
We are having an issue with this website on a Firefox web browser (http://creativeproducts.developwithrgb.com/). When you add a product to the cart then try to to navigate to the ‘Checkout’ from the fly-out, the products in our cart disappear and the cart is empty upon reaching the ‘Checkout’ screen.

Please advise.

As explained before, when the ajax add to cart option is disabled the tm product extra options is not working at all!!!

Plugin only works with ajax add to cart, but returns errors from time to time. That is I believe more a theme issue then a plugin issue, since it is working most of the times, and the problem is mostly on the add to cart.

Also as explained before, at those times that it isn’t adding the product in the cart, it looks like it’s adding it for a second and removes it immediately and says empty cart.

Hello,

Your problem is not clear. By default, the cart is empty till you add a product https://gyazo.com/8e2e78e996587dcf6b0ec3d7768508dc

I have checked the cart and it works as it should. Please clarify the issue.

Best Regards

Hello,

Thank you very much for choosing our theme and for your warm feedback.

Issue # 1. I went to the product page in ES and added the product to the cart, I see this
http://prntscr.com/np9g23 then I switch to the French and view the cart and see this http://prntscr.com/np9igl

Another product in ES https://gyazo.com/bcd75bc3bee10e6ce44357e0e7f2a026 and the same in FR https://gyazo.com/6135bd3efa402b8f6de3a3ae82227f92

Issue #2 Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated we shall check.

Issue #3

1. You have hidden the size guide http://prntscr.com/npa716

2. You need to assign the categories http://prntscr.com/npa7gn You have not translated the categories to all the languages that is why this field is empty.

3. You have not translated the size guide to all the languages https://gyazo.com/afd067143021103b92cb68adf6deac2d

4. You need to choose the size guide in the product page https://gyazo.com/1b26c2f93a8b850c1342441dfc83600d

B. MINOR ISSUES

1. Add to cart button Unfortunately, there is no option to do in the way you need, however, we shall consider it and will try to implement it in one of our future updates.

CSS:

1. Search form

body .searchform input[type=text] {
    height: 36px;
}

2. Message background

body .woocommerce-message{
background-color:red;
}
body .woocommerce-info{
background-color:red;
}
body .wpcf7-mail-sent-ok{
	background-color:red;
}
body div.wpcf7-validation-errors{
	background-color:red;
}
body .mc4wp-success,
body .mc4wp-error{
	background-color:red;
}

3. Page title

body .title-size-small {
    padding-top: 20px;
    padding-bottom: 20px;
}

Best Regards

Hello,

Thank you very much for choosing our theme and warm feedback.

1. Unfortunately, you will have to use a free plugin which would solve issues # 1, 6, 7. You can both translate to Romanian and to rename “Browse categories”, and labels with this plugin as well. Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3

2. Empty Cart text is translated just in the Theme Settings > Shop > scroll to find. In the same way, you will find the translation for the Login/Register page: Theme Settings > Login/Register; when you search a string, choose “Woodmart” in domains and then search http://prntscr.com/nkf93w

3. Select Category search reflects all the existing categories which you create in Dashboard > Products > Categories

4. There is no option to add a slider to the compare page. Using WP bakery page builder you can add a slider to a product page. Chose Slider Revolution element or Woodmart slider. https://xtemos.com/docs/woodmart/woodmart-slider/

5. Please navigate to the Theme Settings > Product page > Tabs

6 and 7 view #1

Best Regards

Agreed. This guy had the same issue and they appeared to have closed his ticket without resolving/sharing the solution https://wpml.org/forums/topic/cart-empty-3/#post-1293061

Many thanks

Hi Artem,

I took your advice on de-activating all plugins.
The problem at first was that my site requires a minimum of certain particular plugins in order to have the shop and the site translation (where the issue originates) operational.

I narrowed it down that I require these 8 plugins for my site shop to function. Then I did testing in incognito browser sessions each time I de-activated a plugin to see if the empty shop cart problem persisted. When I got to disabling the “WPML Translation Management” plugin the problem finally went away.

However, new problems have arose:

Now I have this error message permanently in the dashboard.
I don’t know what this means for when I attempt to add another product and translate it with WPML.

Furthermore, I received another WP Rocket dashboard notification prompting me to clear my cache after disabling WPML Translation Management plugin,

and when I did so it broke the layout of my shop, pushing all items within a right hand column. So I had to re-do everything to put it back in this “working” state.

I’m unsure what to do now, as re-activating the WPML Translation Management plugin restores the empty cart error.

Kind regards.

I have a product on my website with a listed free price.
https://www.lashsuperbooster.com/et/e-pood/

When I hover over the price it shows the button option to add it to my cart like so:

It then successfully adds the product to the cart, as demonstrated here:

This is what I want.

The problem
However, the problem is when I click on the product itself and attempt to click the add to cart button from the product page
https://www.lashsuperbooster.com/et/toode/tasuta-lash-lifti-tootenaidised/

It refuses to add the product to the cart!

Steps I’ve already taken to try and fix this:

• I have already flushed my urls
• I have already cleared my WP site cache
• I have already checked endpoints of woocommerce
• All my tests were done with incognito browser sessions with cleared browser cache.
• I have basically done all the steps on this list https://businessbloomer.com/woocommerce-solving-cart-empty-issue/ and it’s all pointing to the Basel theme being at fault with this issue.

I have already backed up my entire site. I’ve already backed up my database of my website. You have my express permission to use the admin credentials provided and resolve this issue.

Please reply back to let me know what was the cause and how you resolved it. Thanks.

Hi guys,

I am currently seeing this issue every time an order is put through. The order-received page shows this message ‘YOUR CART IS CURRENTLY EMPTY.Before proceed to checkout you must add some products to your shopping cart. You will find a lot of interesting products on our “Shop” page.’ which is followed by the order details. Is this a cache issue? I modified cache setting as much as possible but still running through this problem.

Regards
Rani

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Hi guys,

The theme is working great so far, we have a minor glitch however when adding any product on a android mobile using a chrome browser. The cart tab comes on however it doesn’t show the added products, it shows it as empty, and the cart icon also doesn’t show the added products. Again, this issue only appears to show on android phones using chrome browsers.

What could be causing this?

Much appreciated.

Thank you for your support.

hi, please advise me, whenever i add product in cart, it added to cart and immediate it shows empty cart on right side, but it is on cart when we visit cart page, http://prntscr.com/m4v7z5 this is very big issue and will loose customers,

Sorry i cannot do that right now, because i do not want to mess-up with these issues now, i have decided to remove SHOP page from site, i have asked another question regarding redirection empty cart page to Landing page please answer that question.

Thank you can mark this issue as resolved!
The update for Basel 5.0 only appeared when hit “check again for updates” perhaps a problem on my end, but might not be just letting you know.
I also have another query, on the empty cart page the “return to shop” how do I change the colour for this button? It is still the blue from the original basel theme.

Hi there I am using Basel & Co. Theme and now am having trouble with adding an item to cart. When I add an item to cart, it shows as empty. Can help me sort this issue as it is very important! Thank you very much!

Kind regards,

Rohi

Hello Artem,

After several testing we found out that this problem was generic and it was an empty cart issue.
https://www.google.gr/search?q=empty+cart+issue+wordpress&oq=empty+cart+issue+wordpress&aqs=chrome..69i57.8895j1j7&sourceid=chrome&ie=UTF-8
https://businessbloomer.com/woocommerce-solving-cart-empty-issue/

We solved this by redirecting the www version to the non-www.

Thank you.

Hi,
Thanks for the fast reply 🙂

Well, the whole issue was due to a popular plugin named:

WPBakery Page Builder (Js Composer).

I just updated to the latest version v 5.5 from old version 5.4.7 and everything dropped like:

1- Lazy load images disappeared
(Images shows only because I deactivated the lazy load option).

2- Mobile menu (woodmart-burger) + Cart Ajax options stopped and show the (#) instead.
(When you browse the site from the mobile you can find the issues).

So, If you have the latest version of WPBakery Page Builder (Js Composer) or you can update to the latest version 5.5 you’ll find everything down.

Please don’t forget to delete any cached versions from any cache plugins or empty the temp folder in your host root, and also from your browser.

Now I have reverted back to the old version of WPBakery Page Builder (Js Composer). to get my website back to work as normal.

Here is the version 5.5 updates:
https://kb.wpbakery.com/docs/preface/release-notes/

BTW, I just updated to the latest version of Woocommerce, Hope it doesn’t make any issues with the Woodmart theme 🙂

Thank you

Hello,

I am currently experiencing an problem with 29 items in my cart but after remove alot of items from my cart it still shows 29 items, Is it due to cookie or cache, need a solution for this?

Then in my google browser i did a clear all cache and cookie, it is now empty, how can i not cache the cart, i thought it should not be cache in the first place?

Regards,
Alex

Hi

I have the same issue and am using wpengine hosting.

They have omitted the cart page from the caching.

After adding something to the basket the item appears on the basket page. If I goto another page say the home page the basket is empty. Works fine in chrome desktop, but edge and mobile chrome the basket items disappear.

Any fix for this yet?

Thanks

R