Search Results for 'import ajax error'

Hi,

Sorry for the delayed response. We checked your site and found that there is a JavaScript error caused by a script related to the “siteground-optimizer” plugin (screenshot https://monosnap.com/file/WKq2Y6NkT3QmPwvWWO6LWTgSXfD1JO).

By default, the opening mechanism for side menus and the search is handled via JavaScript, and if there is any JS error on the site, the execution of all other scripts gets halted. This issue affects all JS-based features, so it may not only break the search and side menu, but also AJAX Add to Cart, Wishlist, product filtering, and other functionalities. That’s why it’s critically important to ensure there are no JS errors on the site. Excluding specific working scripts from cache won’t resolve the issue if the error still exists in others.

Officially, our theme supports the WP Rocket optimization plugin, but other popular cache plugins should also work fine with WoodMart. Most caching issues happen due to site changes (such as theme updates, plugin activation/deactivation or updates, or adding custom code) without clearing the cache afterward.

To verify whether the JS error disappears after disabling the cache plugin, we temporarily disabled the Speed Optimizer plugin, and noticed that JavaScript started working again—the mobile side menu and other scripts works properly (see video https://monosnap.com/file/OHQoOQva5y0wioOtXrUUDs5UqMSAlW). After re-enabling the plugin and clearing the cache, the JS error persisted, meaning the problem occurs when the cache plugin combines JavaScript files.

We investigated the origin of the error and found that it called “Uncaught TypeError: Cannot read properties of null (reading ‘src’)” and occurs in a part of the combined script related to zipchat.js (screenshot https://monosnap.com/file/GGsMv6qlSCRYV54Lmsv2eCDHPJfFqT), which, judging by the name, is likely connected to the live chat feature on your site. This script is not related to the WoodMart theme and appears to have been added by a separate plugin or custom code.

Unfortunately, we don’t have sufficient file-access permissions on your site to proceed with further debugging. To resolve this issue, we recommend the following:
• Temporarily disable the live chat feature and clear the cache.
• Test how zipchat.js script behaves with a different cache plugin to see if the JS error still occurs.
• Try to exclude the live chat scripts from being merged or optimized, using your current plugin’s settings (if such an option is available in your cache plugin).

Also, if you are not satisfied with our theme, you can request a refund using this link https://themeforest.net/refund_requests/new.

Kind Regards

2024-07-30T10:00:13+00:00 CRITICAL Uncaught Exception: Couldn’t replace your address because at least one of the URLs provided are invalid. Try again by entering valid URLs. in /home/klient.dhosting.pl/agm/development_agm-bikers.you2.pl-aim3/public_html/wp-content/plugins/elementor/includes/utils.php:192 CONTEXT: {“error”:{“type”:1,”file”:”/home/klient.dhosting.pl/agm/development_agm-bikers.you2.pl-aim3/public_html/wp-content/plugins/elementor/includes/utils.php”,”line”:192},”backtrace”:[“”,”#0 /home/klient.dhosting.pl/agm/development_agm-bikers.you2.pl-aim3/public_html/wp-content/themes/woodmart/inc/admin/modules/import/class-after.php(289): Elementor\Utils::replace_urls(‘http://dummy.xt…’, ‘http://developm…’)”,”#1 /home/klient.dhosting.pl/agm/development_agm-bikers.you2.pl-aim3/public_html/wp-content/themes/woodmart/inc/admin/modules/import/class-process.php(124): XTS\Admin\Modules\Import\After->replace_db_urls()”,”#2 /home/klient.dhosting.pl/agm/development_agm-bikers.you2.pl-aim3/public_html/wp-content/themes/woodmart/inc/admin/modules/import/class-process.php(61): XTS\Admin\Modules\Import\Process->run_import()”,”#3 /home/klient.dhosting.pl/agm/development_agm-bikers.you2.pl-aim3/public_html/wp-content/themes/woodmart/inc/admin/modules/import/class-import.php(91): XTS\Admin\Modules\Import\Process->__construct(‘base’, ‘other’, ‘base’)”,”#4 /home/klient.dhosting.pl/agm/development_agm-bikers.you2.pl-aim3/public_html/wp-includes/class-wp-hook.php(324): XTS\Admin\Modules\Import->import_action(”)”,”#5 /home/klient.dhosting.pl/agm/development_agm-bikers.you2.pl-aim3/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)”,”#6 /home/klient.dhosting.pl/agm/development_agm-bikers.you2.pl-aim3/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)”,”#7 /home/klient.dhosting.pl/agm/development_agm-bikers.you2.pl-aim3/public_html/wp-admin/admin-ajax.php(192): do_action(‘wp_ajax_woodmar…’)”,”#8 {main}”,”thrown”]}

Hi!

Currently using Filter Everything PRO plugin for advanced product filtering (using custom imported custom fields, not attributes). It works fine with several themes I’m using already… Wanted to migrate one site to Woodmart theme (Electronics), but can not make this plugin to work – it requires “HTML id or class of the Posts Container”, I tried “.site-content”, “.wd-products-element”, “.wd-products”, but plugin just don’t work as AJAX, keeping returning error “It appears that this page does not contain a container with the specified «HTML id or class of the Posts Container». Try to specify the correct one in the Filter Set settings or the common plugin Settings.”! Disalbing AJAX – filtering products on page load works…

Any suggestions what hml class to put here to make plugin filter products AJAX?

Thank you!

Also at 60% it shows “Please, wait. The theme needs a bit more time than expected to import all the attachments.” and then fails and shows the same ajax error.

UPDATE

After I reset all settings for woodmart theme, the title appear again.

But after I start to edit it, title disappear. I’m not able to find the options that cause this bug.

Here are all the settings:

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Please help me to import prebuilt website. The importing process stop and an error appeared. The content of error is : AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.
this above message appear when import Flowers pre-build website for woodmart.
please help
Thank you

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Hello.
I read forum and didn’t found reply and issue resolve. I can’t install prebuild website.
Plugins are installed. All other plugins are turned off. Always 15% and then mistake that AJAX import Error.
Can anybody from support help because as I see many people have same problem but nobody replied them

This error appears at the site import stage. I tried to do a lot of different things, including disabling third-party plugins. Nothing helped. All hope is on you.

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When I try to install pre-built demo website I receive this error :
AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

i tried everything please help

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Hi,
I have installed the Woodmart theme, but everything is incredibly slow. It takes up to 30 seconds for anything to load.
In the server logs, I found the following error messages:
AH01215: Cron Reschedule Event Error for Hook: action_scheduler_run_queue, Error Code: could_not_set, Error Message: The Cron event list could not be saved., Data: {“schedule”:”every_minute”,”args”:[“WP Cron”],”interval”:60}: /home/strato/http/premium/rid/90/46/…/htdocs/wp-cron.php

[client 2003:e0:3f00::] End of script output before headers: admin.php

[client 2a02:908:1b00::] End of script output before headers: admin-ajax.php

How can I make my site fast and, most importantly, stable?

Hi,

I already tried everything i found in the forum, but it still doesn’t work.

All server requirements are more than sufficient, as it is a dedicated server.
The server timeout error is set to a very high value.

I’ve deactivated all the plugins and tryed to import the Demo Content, but the problem remains, so I’ve reactivated them.

I’ve removed all content for you to test.

I’ve posted my Website Informations in the private area and posted an image to show you that the server timeout, etc., is high enough.

Please import the demo from Megaelectronics.

I have followed all your requirements here: https://xtemos.com/docs-topic/installation-process/ but I can not still import any prebuilt website. What’s wrong? I contacted with my hosting and meets all requirements. Please check the theme and give me the solution.

Thanks.

Fresh install, failure to import demo

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One problem is when I try to import demo: AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

An other problem is: like this photo
https://img.namecheap.com/gMgnQhbYjSRfZ5tmniKTqA.png?_ga=2.100401302.964747591.1698166474-1969845835.1698166474

whats wrong with your theme its shows the error of “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”
please solve it asap

Hello, I have adjusted the php.ini and other configurations of PHP7.4 in the server according to your requirements, and deleted all old wordpress files. I have completely installed the new files and reinstalled woodmart. The error still exists when installing the theme by 15%, AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance
I have tried various methods but still cannot solve it. Please provide assistance

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Hello
I am trying to import demo data but it stuck to 15% and then pops error “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”

Any ideas?
Or if you can sent me the mega eletronics demo to import it from the import section.

Thank you

I want to import the funiture 2 template. I have done the necessary installation unfortunately I get this error several times: “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”

Thanks !

AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help,

Dear, good evening.

We managed to resolve the site issues, now plugins can be installed because the error does not appear in the admin-ajax.php file

We moved forward with the theme installation wizard, now we were also able to pass the step of creating and installing the chield theme.

We are wanting to import your Electronic 02 demo, the process advances almost up to 60%… but it does not progress from there.
Could you check if they can get you to import that demo?
Is there another way to import those pages and resources?

This hosting belongs to the client and we are the ones who can take control of the cpanel and make the necessary adjustments, they could even access the cPanel with the FTP data that I sent.

Please if you can help us it would be very good for us.

Thank you,
Greetings
Darwin.

I’m trying to install Furniture 2 but I’m having this error, I’ve already uninstalled all the unnecessary plugins and the error persists. My hosting is from Hostinger and I am editing the site before redirecting DNS to the domain.

Good Day,

I am unable to download the “Minimalism” prebuilt website as it stops at 30%. I have disabled all the external plugins.

Please could you help me.

Thank you

Hello,

We checked your website and see that there is something wrong with all AJAX requests there. We tried to install any plugin but we always get this error. Note that we tested with the default theme so this error is not related to our theme at all. You need to solve this problem first and then you will be able to import our dummy content https://monosnap.com/file/fUOizfaQ8VT5Oc5cjuqKjaVJuoDPlE

Kind Regards

[Artem Temos]

Dear sir/madam,

we have just wanted to install Furniture 2 Demo on https://beta.helpingindia.com/ but its giving me error. AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

I tried several times, but same error. some time its install but page not loading ajax and css properly.
i have checked all minimum requirements it is ok. but not installed.

So i am share our admin details please go through fix this problem. and also mention what is the exact problem. for my future installation.

Thanks

• This topic was modified 1 year, 6 months ago by Artem Temos.

Dear, we are unable to import any demo when installing and configuring your theme.

We verified the server data and they all seem to be OK, however, it does not indicate an AJAX error and we cannot move forward.

I have left all the plugins unrelated to what is necessary for the functioning of your Theme disabled, even though we cannot import the Electronic 2 demo

They can help us?

I’m having the same problem and I’m worried that they won’t provide a timely solution to the error when importing demo content, I’ve already tried several of the configurations proposed by the community and haven’t had any luck.

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I was trying to install prebuild theme Cosmetics. but it shows error while importing. please hemp me doing this smoothly.

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I have changed it to https

I am still getting ajax import error

Unable to install prebuilt website i dont have any external plugin still i am getting an error AJAX

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