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Hi there, trying to install dummy content the preset ‘Digital’. It is a fresh install and I have deactivated all the non-required plugins. I keep getting the following error “AJAX import error. Try to disable all external plugins and run the import again. “.I have attached access if you could please have a look and help out! 🙂

Thanks.

AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.
Hi i’m tried to install prebuild themes

Hi there,

I’m trying to install the demo in my website and this message appears. I’ve already bought your theme for 4 other pages and it has never happened to me before.. I’m in a hurry to develop and finish this webpage. Can you please help me?
Thanks!

hello, I am trying to install a Demo and I get the following error : “ajax import error. try to disable all external plugins and run the import again”.

I have read different solutions on the forum but nothing has helped me, I am not sure if I did a wrong step or something, if you can help me please.

I installed the plugins, configured wordpress well, I do not know what is wrong.

Artem Temos, I believe i’m having the same issue too. Turns out that other themes were imported with no problem. I’m just having issues with the Woodmart Electronics theme.

hello, I am trying to install a Demo and I get the following error : “ajax import error. try to disable all external plugins and run the import again”.

I have read different solutions on the forum but nothing has helped me, I am not sure if I did a wrong step or something, if you can help me please.

I installed the plugins, configured wordpress well, I do not know what is wrong.

Não consigo instalar nenhum template, na hora da instalação aparece essa mensagem, já verifiquei os plugins e não tem nada instalado além dos que vem padrão pelo WoodMart, alguém pode me ajudar?

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If you are saying that this issue is related to elementor, then why this error again showing “Can’t import theme cause AJAX import error.” even if i am using wp bakery page builder.
Please guys don’t cheat after receiving my money. Please help me to import the demo, otherwise refund my money back

AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

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I am unable to import the demo content, all the wordpress requirements as per the documentation is fulfilled, still i am getting the same error.

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AJAX import error. Try to disable all external plugins and run the import again.

Firstly, I deactivated all my plugins,
then I start to install woodmart theme,
then installed all required and recommened plugins,
then import the megamarket template,
and still got ajax error.

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Hi,

My server exceeds the requirements stated above
memory_limit 128M
post_max_size 64M
upload_max_filesize 64M
max_execution_time 180
max_input_vars 10000

This issue is still pending:
I just installed the woodmart theme and I am having the same issue “Ajax import error”. I’ve tried to import / use other websites from the theme but to no avail. I have also tried both process; deactivating all plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

And it is still not working.

I’ve bought the product for a week now and I’ve been unable to use it. I’d appreciate it if someone can assist here as soon as possible.

Thanks,
Fejiro

I installed fresh WordPress & adjusted all required php & C panel settings as per the documentation.

But when importing demo content I get an error “AJAX import error.”

I made sure no other plugins or anything was activated. I tried several times with selecting Elementor & also WP bakery. But the result is same.

Please help

Hi,

I just installed the woodmart theme and I am having the same issue “Ajax import error”. I’ve tried to import / use other websites from the theme but to no avail. I have also tried both process; deactivating all plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

And it is still not working.

Subject: Request for Assistance – Issues with Accessories Template Installation

Dear Woodmart Support,

I hope this message finds you well.

Recently, I have encountered a persistent issue with my website that needs your attention. While attempting to install the ‘Accessories’ prebuilt website, I am continuously running into a problem. Specifically, the installation process gets stuck at 15%, followed by the appearance of the following error message: “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”

As instructed, I have deactivated all external plugins, except for those that are essential. I have also followed all recommendations provided on this related forum topic: https://xtemos.com/forums/topic/import-ajax-problem-try-to-disable-all-external-plugins-and-check-the-problem/

Despite these efforts, and even after deleting and reinstalling everything on the server five times, the issue remains unresolved.

I urgently require the successful installation of the ‘Accessories’ template to complete my website, so I kindly ask for your assistance in addressing this issue.

I look forward to hearing from you soon.

Best regards,

Jagmeet

Hello,

Thank you for your reply.
So, running WoodMart with the Mega Electronics demo ( https://woodmart.xtemos.com/mega-electronics ) and WpBakery and CusRev.

1. When there are multiple photo reviews and Cusrev creates the summary gallery, the content isn’t responsive. This can be fixed however with custom css:

.cr-ajax-reviews-cus-images-div2 {
	white-space: inherit !important;
}

2. If in CusRev settings ( wp-admin/admin.php?page=cr-reviews-settings&tab=review_extensions ) i untick ” Disable lightboxes for images attached to reviews (not recommended).” , some icons appear at the bottom of the footer. This also causes a problem where lightbox for image reviews doesn’t work. Clicking on a photo from a review throws the following console error.

Uncaught ReferenceError: PhotoSwipe is not defined
    at HTMLAnchorElement.<anonymous> (frontend.js?ver=5.26.1:50:6)
    at HTMLOListElement.dispatch (jquery.min.js?ver=3.6.4:2:43184)
    at y.handle (jquery.min.js?ver=3.6.4:2:41168)

3. If I tick ” Disable lightboxes for images attached to reviews (not recommended).” there are no more errors, but obviously the photo reviews will open in a new tab and not in a lightbox.

I have attached screenshots of the problems.

Thanks !

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Hi

I get the an ajax error when importing pre-built websites. Please find attached private content and assist at the earliest.

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AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

I’ve tried several times for over 2 hours
still import error. I don’t have any third party plugins and the installation is also a fresh one so I don’t know what is wrong

Kindly help me import the Megamarket demo

Hi, i am receiving
AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.
Error while trying to import the Prebuilt website theme, ( woodmart electronics ) ..While other themes work ok. Checked all plugins, deactivated, also checked Cpanel settings, im out of idea now. Can someone please help?

help me import theme woodmart “AJAX import error”

[keypaper.biz]

hello.

I want to download the theme’s templates, but an error occurred and installation is not possible.

1. Only 3 essential plugins are installed: Elementor, woodmart, and WooCommerce.

2. Among the php server settings, max_execution_time and max_input_time have also been changed to 3000.

Even though I set it as above, the import does not work.

What should I do?

• This topic was modified 1 year, 11 months ago by keypaper.biz.

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[fyccn]

Where do I get the license key? I’m seeing the purchase code in our download from Themeforest. I don’t remember if that’s what I used as the license key or not. I’m not seeing the license key on the Theme License page on the live website. I just see a button about deactivating. I don’t want to do that. So I’m not sure where to find the license key.

As for enabling the same area in the header from Facebook, I’m not sure what you mean there.

I just tried importing your Toys demo content into the staging site and got this error:

AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

I don’t know if this happened because of the problems we’ve been having with the server or if it is because haven’t set up the license key for this staging site yet.

Also note that I see that our paid support period is ending in 3 days. I’ve notified our director about this and we should be renewing that for another six months shortly. I just have to get his approval on that. It will be done ASAP.

• This reply was modified 1 year, 11 months ago by fyccn.

In addition, I imported an additional page, basic contact us#1. In the beginning there was no problem the page is opened but when i tried to add a main menu into the navigation page in header, it took about 1-2 minutes to open. So, there are some timeout problems and these problems is about theme not the hosting provider. Because they had similar AJAX error before but this time it isn’t solved. Is that Jupiter’s problem? If its like that i wanted to switch to another theme Mars.

Hello, I try to import the Decor website and when it reaches 75% it returns this error: “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance”.

Only the necessary plugins are active, Elementor, Woocommerce and Woodmart Core.

Hi i’m trying to import demo content but it says “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”
can you please help me

[hussein.digital.1992]

Hi there
while i trying to install the demo, i got this message
https://prnt.sc/F5pzzI7WbkyH

“AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”

then i did as it said, and disabled the extrernal and got the same error message

please need your help

• This topic was modified 1 year, 11 months ago by hussein.digital.1992.

Hello!
Website: doorspluswindwows.com
Just purchased your theme.
Can’t import dummy content because of the AJAX error:
AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

I tried to disable all the plugins – the same thing.
Could you please help?

I’ve bought a lot of this theme, but there was an error when installing it on one site, I tried many times, but couldn’t import the demo data，Here’s a reminder of it：Import AJAX problem. Please, try import data manually.

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